I own this unit and hate it. The convection is so loud I can't use it when I have company over. Even with the convection off the fan runs and makes a rattling sound that sounds like a jet engine. Kitchen Aid sent out a repair man and he laughed at my complaint and said that these units always sound like this and it is "within tolerance". I don't think i should have to move my company to another room when the oven is on or walk to the other room to have a phone call since this oven is so loud! Definitely don't recommend this unit unless you only want it to look good.