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Customer Ratings & Reviews

Your price for this item is $2,789.99

Customer reviews

Rating 4.4 out of 5 stars with 74 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers love the 27" Built-In Single Electric Convection Wall Oven, especially the oven size and the bright oven light. They also appreciate how easy the oven is to use and the various features it offers. Overall, customers seem very satisfied with this appliance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-74 of 74 reviews
  • Rated 4 out of 5 stars

    sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid oven, the outside trim should be white, it has a bit of black showing, the enamel flaked just a bit but best buy covered it under warranty, i dont expect it to be a problem on all units. nice handle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This oven looks so good! Better than I thought. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace the existing wall oven from 1978. this unit is great looking and was easy to install.The customer service was great from purchase to delivery .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wall oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This oven works wonderful, best baking results ever

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Late

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 6 months to get this product and had false delivery and installation dates and times.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Convection Oven

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the oven, I am just getting used to it. The biggest problem that I have is that the installer did not install it properly. I have notified the in-home sales consultant but he never has returned my call, even after I sent him pictures of where the oven has gaps from where it sticks out. In addition, the installer had to do some drilling/cutting and he did not put any plastic down or advise me in advance and therefore, he got sawdust all over my clean decor/dishes/appliances and items that were in an alcove next to the oven area. Now my very expensive Ninja Mixer will no longer work because of the fine debris that got clogged up in there and I have to send it off for repair. It was working perfectly before this install. The install was supposed to happen two other times, however one Saturday the installers just failed to show up altogether. Then I was promised by the owner he would be there the next Tuesday, however he got sick, so he sent the installer that came. He was a very pleasant guy, he just should have had a drop cloth to place over my items or advised me in advance so I could put a sheet over my stuff to protect from the debris.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Oven - delivered with imperfection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please call me back regarding this purchase. There was a spot on the oven floor where enamel was peeled and could see the stainless steel. This could cause more issues in the future. I sent a picture and email to geeks and have not heard back. This is an expensive purchase and product was not delivered in perfect condition. Very unhappy. Call me back. I always purchase from BB, but will have to think twice now.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely pleased with performance. Quick preheat and no fan noise.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Oven Without Power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work, installers could not hook up the electrical.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey Unhappy, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand

  • Rated 5 out of 5 stars

    it match quality and style

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of many many different suppliers, best buy was the only to accomedate our request to mach the rest of our appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not used yet. Going in a new kitchen in Sept

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This oven is being installed in September. I will review once I have used it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work out of the box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was fine, the oven is beautiful, but unfortunately the oven won't even turn on. Now we have to wait a week and a half for a Kitchenaid technician to come look at it. I will update the review after the oven works.

    I would recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello mgal, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 1 out of 5 stars

    Not available don’t know why the company offer it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First it’s need to be available to review. It’s already more then a month of full payment no sign of the product Very bad and frustrating

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      As fellow consumers, we can certainly understand any frustration this matter has caused. However, we only offer assistance regarding warranty claims and after-sale appliance matters. We suggest contacting the retailer you purchased your appliance with for updated information and assistance with your order. KitchenAidBrand

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Oven

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like and enjoy using this product. I would happily purchase this product again. Highly recommend

    I would recommend this to a friend