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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 871 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the refrigerator's overall performance, design, capacity, size, and lighting. Many appreciate the pull-out shelves and the spaciousness it offers. However, some customers have expressed concerns about the ice maker's performance and the noise level of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 871 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice refrigerator, good price-quality deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. We got this deal with excellent price-quality. We had to wait a bit but it was well worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    KitchenAid French Door Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this refrigerator for one month. It is my first French Door and so far so good. I find it offers more space for storage overall compared to the side-by-side it replaced. The ice maker in the door gives me more space in the refrigerator compared to a fridge with ice maker in the fridge itself. That is one reason I chose KitchenAid over Samsung. The dual ice/water dispenser is nice, but the ice dispensing lever is a bit slow to activate. The freezer compartment offers plenty of freezer space and it is easy to "see" and to access your frozen foods. Frozen foods like meats without a flat side will not all off the shelf when the door is opened like in the traditional side-by-side model. It does not show fingerprints true to the advertised Printshield Stainless.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Kitchenaide 27cc Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Very loud and.makes noise all day long. It is very annoying at time. Size it good to go

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great Deal, Nice Fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little small, but I needed a refrigerator immediately for cheap, and I got this floor model very cheap. It works fine, and I cannot live without ice and water through the door, so that's perfect. My last fridge had 2 freezer drawers, and I like this one big one better. There does seem to be some dead space to the rear of the refrigerator, but overall I am happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ineffective storage space in fridge, freezer rocks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge itself is a great fridge, does what it's supposed to do. My issue is with the storage on the doors and the shelf-spacing. It doesn't really seem to facilitate effective spacing for taller stuff, so as a result, a lot of our bottled beverages (almond milk, Apple juice) are laying on their sides on the shelfs in the fridge space. What I have 100% loved so far is the way the freezer space is dedicated. It's amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much usable and organizable space!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge. Built with quality in mind. All drawers, sliders, etc. are so smooth unlike other brands. The features to help organize are great. Finally, the ice maker doesn’t take up half of your fridge space like most others.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Pretty good quality Kitchen Aid refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got this refrigerator, and I'm really pleased with it! The interior space is pretty nice, offering plenty of room for all my groceries without feeling cramped. It's also got a good counter-depth size, which fits perfectly in my kitchen without sticking out too much. Overall, it's a great combination of functionality and style. Look for ross handle bar .....

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Lighting

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've heard complaints about Noise from others, not inmy case. Very Roomy, easy to use. Great Lighting. Shipping method a bit sloppy for glass shelves. One Shattered on Installation as it was shipped upside down. Still waiting on replacement

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good looking and quite functional.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and functionality of this model. It needs a bit of an adjustment because the inside drawers lean open, so you have to make sure to close the drawers and doors firmly, but it's easy enough to do. Would have loved a wine rack as our older model had, but we bought something to slide inside that works just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Lighting

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We looked high and low before buying this fridge, because we deeply regretted our old one (Samsung.). Maybe you have to hate your fridge for years to appreciate this one as much as we do. It looks great, is easy to clean, holds so much, is well lit and actually delivers ice, not just sad moaning sounds. It’s a great fridge in all respects.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Lighting

    Rated 5 out of 5 stars

    KitchenAid French door refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We find this to be a very nice looking and very functional unit it’s very well laid out inside lighting is very very good icemaker works well the water and ice dispenser very nicely it’s quiet we don’t hear it running unless we listen for it the controls that are available are excellent and easy to get to!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Looks great, works well!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got a great deal on a fridge with minor cosmetic blemish but works great up to this point. Overall we are very happy with our purchase. This was the last piece to our matching appliance set. Our previous kitchen aid fridge worked great for 15 + years so we have high expectations for this fridge. So far it looks great! The delivery team was great! They provided outstanding service including removing and replacing front door to get item in place! They were friendly and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Lots of room for everything

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when remodeling my kitchen, to replace an old Whirlpool side by side. The nicest part that makes it stand out from other French Door refrigerators is that it has nice large vegetable drawers, big enough to hold whatever groceries I buy. I rejected a lot of other French Door refrigerators because the drawers weren't deep enough to hold a large head of cabbage. The freezer compartment is also nicer than other brands. The main drawer has solid sides which retain the cold when opened and hold small packages securely, whereas some other French Drawer refrigerators have merely a wire frame freezer drawer. There's also a compartment in the main freezer drawer for large items like pizza boxes, and an inner drawer with a special compartment for small items. Finally, the icemaker is built into the door, which means it doesn't take away space from the refrigerator shelves, and the icemaker has a large ice bin so I never run out of ice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this refrigerator for a little over one month and it works as advertised. The only problem is the three inside drawers of the refrigerator portion of the unit do not stay closed. I noticed this problem in the display model as well and I thought it was just a problem with the display unit but it is also a problem with the delivered unit. The drawers will close but they come back open an inch or two depending on which drawer is used.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great product ( except for dent) and great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has a dent in the side of the unit but we can’t wait for another unit. The refrigerator is a very nice size and looks good. Evan, Mica and Errol were very very good with the delivery and instillation. The dishwasher goes in tomorrow. Sean at Best Buy in Clarksville IN. was very good to deal with.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Kenmore elite refrigerator with a known defective compressor that was know to fail after two years. I love his new Kitchen best refrigerator. I had a Samsung in 2013 that lasted 7 years. I am hoping this Kitchen aid will last at least 10 years. The ice dispensary is really good. The stainless steel is much easier to clean. I have all kitchen aid appliances and everything matches. Plenty of storage and I don't mind the full size. I stayed away from LG and Samsung. They have to many things that can fail in a few years like those LCD displays and unnecessary extra doors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doors not level

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were supposed to level the doors but they are still slightly off. I waited a long time for it even though it was in the store the day I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    so pretty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it so cute and he handles are so nice better fridge I have

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker hasn't worked since buying it. Though I have to say that it was an open box. That may or may not have something to do with it not working. As for the rest of the refrigerator, it works great and I would purchase it again in a heartbeat. I just need to get someone out to fix mine.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    KitchenAid refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design of the ice and water dispenser need some design improvement. Ice falls on the ground if you don’t hold your container tilted. Same with the water dispenser, glass needs to be held tilted. Other than this flaw, I love this refrigerator. Sleek, elegant, and efficient.

    I would recommend this to a friend
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