Main Content

Customer Ratings & Reviews

KitchenAid - 27" Single Electric Convection Wall Oven with Built-In Microwave - Black-Front_Standard

Customer rating

Rating 2.8 out of 5 stars with 6 reviews

  • 30%
  • 20%
50%
would recommend to a friend

Customer ratings & reviews

Filter:
Page 1, showing1-6 of 6 Reviews
  • Rating: 1 out of 5 stars

    What a joke

    Posted
    CCPais

    We read reviews online about this model but noticed most were a couple years old. I foolishly called Kitchenaid and asked if their circuit board problems had been fixed and was told they had. Nope. We've had this oven for 3 weeks and now have an error message. Called customer service and was told someone will come out in 4 days. Seriously? I've waited 10 yrs to replace our oven and now I have a LEMON that didnt even last 3 weeks. So disappointed in Kitchenaid and myself for believing them

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Beware

    Posted
    JBeth
    • My Best Buy® Elite Plus Member

    Anyone looking to purchase a Kitchenaid Oven/Microwave combination - BEWARE! I purchase one in May and within the first week I had to call for service. I have been trying to get it fixed ever since then - 6 MONTHS! Every time I call the part has been ordered / is backordered / will be shipped. I have never been so frustrated with a purchase! After spending over $3,000 I should expect something much better!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great unit for my needs

    Posted
    mrperfectionist
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I needed to replace a 20 year old oven/microwave combination unit in my vacation home. There are very few decent ones in the size I needed. This unit was the best one on the market. I had previously purchased a similar unit for my main residence and it was better than the Miele oven combo I had in my old house.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Stay away from this

    Posted
    PeterL
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The microwave oven is fine, but the regular oven is terrible. To preheat the oven to 350 degrees takes 20 minutes. And now after using the oven maybe 20 times, it's broken. It continues to heat at 350 degrees even when everything is turned off. The only way I could get it to shut off was to flip the breaker at my electrical panel. This oven is only 5 months old and already broken.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice combo wall unit

    Posted
    Bobo56
    • Verified PurchaserVerified Purchase
    • My Best Buy Premier Silver Member

    Only had it a month, but so far everything works well. I will have to check back and update this when we have had it longer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Features

    Posted
    Cbass93
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Convection works well, good microwave options, quality oven

    I would recommend this to a friend