Customer Ratings & Reviews
- Model:
- KBSD708MSS
- SKU:
- 6512880
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 29.4 Cu. Ft. Side-by-Side Built-In Refrigerator for its overall performance and beautiful design, making it a welcome addition to the kitchen. Users also appreciate the refrigerator's capacity within its size class. However, some customers have expressed concerns about the ice maker's performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design, Overall performance
Great item
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit, and is also a beautiful addition to our kitchen.
I would recommend this to a friend Fridge Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge! It’s quiet, roomy, and the design looks great in my kitchen
I would recommend this to a friend- Pros mentioned:Overall performance
Mixed Feelings
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, not so good delivery time. Took months to deliver
I would recommend this to a friend - Pros mentioned:Overall performance
Kitchen aid 48” refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator and the four guys that installed it were very professional and polite.
I would recommend this to a friend defective refrigerator upon installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this since my old KitchenAid refig stopped working. The local authorized repair shop Appliance Hospital sent a technician, after a $3500 bill and several replacement parts, the old refig still refused to work. So I turned to Best Buy for replacement with a newer version. I don’t have complaint about the salespeople from Best Buy. However, the new KitchenAid refrigerator did not work upon installation. No water or ice came out, the cooling system was a failure too. Best Buy sent Geek Squad to check the refrig and confirmed it defective and not repairable. Right now this huge KitchenAid steel monster just set in the countertop doing nothing but sucking the electricity and making strange noises. Sales informed me that all the 48” refrigerators are back ordered. So I have to wait for a replacement maybe available next year! I don’t recommend this product or any KitchenAid electronic kitchen appliances! I had another dead KitchenAid appliance, an expensive food processor, from Best Buy two years ago.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, DavidZ. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
- Pros mentioned:Design
Recommend
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase. Can’t wait for it to arrive. Sleek and elegant design
I would recommend this to a friend BB ordering and service sucks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the order and BB handeling is terrible. terrible.did i say terrible. I want compensatian. are the internet ready for my review? still do not have the pruduct, till dec 10. Home depot have the product , less price.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello! We are sorry to hear about this concern. While our reviews focus on the product and your individual experience using it, we are sorry to hear about your experience with Best Buy. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
- Pros mentioned:Capacity
Fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best built In fridge for its size and capacity class.
I would recommend this to a friend - Cons mentioned:Ice maker performance
Almost perfect
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace my 30 year old GE monogram, it has the same appliances but the water and ice disposal stopped working within a week
I would recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
- Pros mentioned:Overall performance
New Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great delivery, great customer service.
I would recommend this to a friend Defective product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective product from the beginning. Cooling on the fresh food section never worked. It took Whirlpool three weeks to get a tech to come and look to tell us that this product had major defects. Kudos to Total Tech and Best Buy to switch out this defective product which is happening one month after the original installation
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, VenkataramanB. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
not satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.seems to have a lot of moisture in freezer, creates water droplets and fog which the freezes. Very annoying.
No, I would not recommend this to a friend- Pros mentioned:Design
Beautiful
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful looking fridge/freezer very nicely made.
I would recommend this to a friend - Pros mentioned:Overall performance
48-inch refrigerator kitchenaid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful refrigerator, fully functional, highly recommended.
I would recommend this to a friend - Cons mentioned:Ice maker performance
Awful Refrigerator, where is the customer service
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful fridge. Ice maker and water dispenser stopped working after one month. Freezer temp fluctuates. Had a repair person come out who found it to be the computer module, had to order a replacement fridge. This has now been backordered for 2 months and all I get are new messages from Best Buy that the delivery is being delayed again. Today told replacement will take another 6 weeks. Extremely frustrated.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
- Pros mentioned:Overall performance
Bestbuy the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing deal from Bestbuy. Would recommend it to others
I would recommend this to a friend - Pros mentioned:Overall performance
Stopped working after 1 year
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The looks are nice, was very satisfied with it. But just after one year of use it stopped working. I had bought extended warranty to cover my investment. But the repair is taking too long - I have been without a functioning fridge for a month now. The repair has not resolved the issue and now there is 4-6 weeks of wait for control board. I regret buying this fridge.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
- Pros mentioned:Overall performance
Kitchen aid
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great in our kitchen. Working well so far day 1.
I would recommend this to a friend President
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waiting for the delivery . Employees are wonderful with very good attitude.
I would recommend this to a friendGreat frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 2nd KitchenAid we've bought. Great overall built in frig.
I would recommend this to a friend
