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Customer Ratings & Reviews

Your price for this item is $3,599.99

Customer rating

Rating 2.6 out of 5 stars with 5 reviews

40%would recommend to a friend.
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Page 1 Showing 1-5 of 5 reviews
  • Rating 1 out of 5 stars with 1 review

    KEMS308SSS Performance

    Posted .

    My unit was just a little over 2 years old when the Waveguard component failed rendering the microwave unsafe and unusaeable. The Waveguard is a nonrepairable or replaceable component and is only warranted for 1 year. This information was verified by the technical service department at KitchenAid and by the technical service technician. Since the microwave can no longer be used, and since this is a stand alone appliance, the entire unit (microwave and oven) must be replaced at a significant cost. I would not recommend this product or brand.

    No, I would not recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Beware

    Posted .

    This unit didn't work when they installed it. I should have made them take it back with them at that time. now, 4 service calls and 2 circuit boards later (and 2 weeks without an oven or microwave), they want to come back to replace 2 more boards. They have a "Repair not Replace" policy. I have an expensive unit that has not worked from day one that will essentially be a rebuilt unit if they ever get it fixed - at full retail pricing!

    No, I would not recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Great looks, poor design.

    Posted .

    I am disappointed to find that the microwave turntable, fan and light will remain on indefinitely until the door is opened or the off button is depressed. I originally took this to be a defect and called kithenaid customer service. The agent I spoke to also seemed to think that this was a defect, but kept me on the phone for more than 30 minutes while she spoke with her supervisor. When she came back on the line, she informed me that the oven is designed to operate this way. So, when the turntable or fan wears out prematurely, I will be faced with an expensive repair. I wouldn't have bought this model if I had been aware of this crazy design.

    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Absolutely Awesome Ovens

    Posted .

    Who thought a person would get so excited about an oven. This is one of the newest on the market and the technology in this oven is amazing. It looks great, it's easy to use, and so flexible, we are just amazed by it. The main oven can be used as a conventional oven, or as a Convection oven. The speed of cooking using Convection is amazing as well as the ability to fully load the oven and have everything cook evenly. It works great. But the real secret is the combination microwave and convection oven on top. That is truely an amazing machine. I used the crisp feature with the crisper pan and cooked french fries and Jalepeno poppers and they tasted like they were cooked in a deep fryer. Amazing. I have also baked in it using the convection mode and it cooked like the real oven does, and heats up so quickly. I was able to use metal pans in there on that setting. It also has the ability to steam food and comes with all the equipment to steam your meals. You need to purchase this oven.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Good oven

    Posted .

    Works like a double oven with the added bonus of microwave

    I would recommend this to a friend
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