Customer Ratings & Reviews

This is a very nice cooktop. I like the downdraft feature. Keeps strong cooking odors to a minimum. Heats evenly. Cleans up easily with cooktop cleaner. So far, so good. I'm happy.

Replaced older Jenn-Air electric downdraft cooktop. Review written 1 month after installation. Thus far we are very satisfied with this cooktop. KitchenAid Highs: Huge improvement in water boiling time when using the ultra heat setting. The 2 even heat burners have excellent low temperature range. Strong downdraft system. Chrome knobs. Grease filter sits in accessible tray very close to the cooktop surface and looks like it will catch most of what always ended up dripping or falling to bottom of Jenn Air blower unit that required elbow deep cleaning. KitchenAid Lows: Stranded wire used for connection to home power supply. Funky offset connector is included from the square blower exhaust to a 6" round connector-note 6". If you are replacing a Jenn Air unit the blower exhaust is not the same size or position and requires a size step down and 90 degree multi adjustable connector twisted around to realign the approximate 2" offset. Neutral: You are always chasing surface cleaning and scratches but it is black ceramic glass. Knob orientation to burner position is not as intuitive as Jenn Air. Surface vent footprint is smaller than Jenn Air with equal to or better air flow. 3 speed fan is not infinitely adjustable like Jenn Air but seems fine and slightly noisy like Jenn Air. Plastic grease filter.

This is an excellent product. Better stove top cooking, more room on surface , control knobs placed out of the way .

Very attractive and so far cooks very well. Surface is a little sensitive to take care of because easily spots and scratches.

This was one of my best purchases. We love cooking with it. It’s the perfect match to our new double oven. A special thanks to Gina for recommending it.

This cooktop is amazing and it even features a downdraft which was what I needed.

I made a great choice in this one. Easy to clean surface.

Live my new cooktop. Very sleek and I’ve had no problems.

We replaced our old cooktop with this one. It’s awesome. I can use some of my big pots and pans That wouldn’t fit on my old cooktop! Love it.

My old cooktop was discontinued. Bestbuy help me get a new one from another vendor. Very professional

The stove top works great. The eyes stay hot a long time after they have been turned off but heat is even and quick.

I replaced my old GE cooktop with this because of the excellent ratings and I love it

Everything went ok until we start use this thing. some kind of bubble under the ceramic after the use of cook top and discoloration on the ceramic at the top of the cook top burner location. Not very clean look at all.

My old cooktop was 10 years old and this new cooktop is terrific. The down draft is so much better than my old cooktop.

The installers were on time and in and out in 30 minutes. Very polite and even asked to clean area around where they took out old cooktop Impressive!! Best Buy has got install done right.

I really like how it cooks so evenly. Easy to clean surface but you have to be careful not to scratch it

We had to replace and old JennAir stovetop, and this was an excellent choice and much more affordable.

I am really sorry I replaced my cook-top with this one. My previous cook-top went 20 years without scratching and this Kitchenaid cook-top is all scratched up after a few uses and less than a month of ownership. Absolutely ridiculous that they would put out a product that can't take normal use without getting scratched.

works very well... just needs getting used to settings compared to the old stovetop....

I am very happy with my new Kitchen Aid cooktop! Very even heat.