Customer Ratings & Reviews

Got this one to replace 20 year old Jenn-Air and needed downdraft cooktop. Learned from other reviews that the glass gets scratched so I also considered other two brands that make downdraft cooktops but ultimately decided to go with this one to reduce the risk of not fitting into the existing opening or the connection to the existing air vent. Went with the all black model (without stainless steel covers along the long side) and nearly regretted about it because old cooktop had larger overlapping over the opening and installing the new one so that you don't see the holes in the granite was a challenge. The stainless steel option would be easier in this way. The glass indeed gets lightly scratched by the pans. Not a drama but it looses its pristine look. Overall it is a nice replacement for the old Jenn-Air but keep in mind the slight difference in sizes between the all-black and stainless steel models.

First impression is a great looking piece, and options are limited if your need the 30" with a downdraft. We bought the gas model first, but it was awful, unable to keep burners on with the vent running (flames sucked down the vent causing constant relight). Second impression, I noticed all of the stick on decorative rings under the knobs are crooked, off-center. All of them. We cook often in our home, 3-5 nights a week. One month in, surface is stained and I have yet to be able to remove rings, spots, drops on the surface. The cooktop literally says "Even" cooking, yet the big burner will scorch on one side of your pan. Vent works very well, all things considered, but my one month old $1700 appliance looks aged about 4 years already. all other burners are par for the course for something a third of the cost. Would not recommend.

I am really sorry I replaced my cook-top with this one. My previous cook-top went 20 years without scratching and this Kitchenaid cook-top is all scratched up after a few uses and less than a month of ownership. Absolutely ridiculous that they would put out a product that can't take normal use without getting scratched.

I replaced a 25 yr old Jennaire cooktop with the KitchenAid. It only took some minor adjustments for this cooktop to be installed. I am quite pleased with the overall preformace and function of the KitchenAid. The downdraft fan was an important feature. I am extremely satisfied with this product.

This is a very nice cooktop. I like the downdraft feature. Keeps strong cooking odors to a minimum. Heats evenly. Cleans up easily with cooktop cleaner. So far, so good. I'm happy.

We purchased this cooktop in April, and had it installed in early May. This past week (July 16) it died. Whirlpool (who apparently owns the brand) is sending someone out, but it'll be 5 days from now. In the meantime we can't cook. Very unhappy at the moment.

On a whim, we stopped in a Best Buy warehouse sale while out of state. We had been wanting a new cooktop with a downdraft to replace one from the 80’s. It looks fabulous in our kitchen!

Love this cooktop! heats super fast and evenly, cleaning is easy if you buy the recommended cleaning product otherwise it will show streaks, downdraft works well.

I would prefer cooking with gas, but this cook top is great. I really love the down draft exhaust system. The best thing is that all the controls are out of the way.

We had to replace and old JennAir stovetop, and this was an excellent choice and much more affordable.

Great quality, not as impressed with downdraft fan as much as I thought, but everything else is great.

works very well... just needs getting used to settings compared to the old stovetop....

I am very happy with my new Kitchen Aid cooktop! Very even heat.

Love my new stove top. Works like a charm and looks amazing