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Customer Ratings & Reviews

KitchenAid - 30" Gas Cooktop - Stainless steel-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 36 reviews

  • 30%
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94%
would recommend to a friend

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Customer ratings & reviews

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Page 1, showing1-20 of 36 Reviews
  • Rating: 5 out of 5 stars

    Surprised and pleased

    Posted
    EarlyAdopter
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Had to replace a failing modular cooktop, and practically was stuck with built in downdraft. I was trying to get rid of it but there isn’t even room for the pop up version in the back. Got this (ok it’s one of 2 options that are nearly identical except for knobs and a year of warranty) and with the design changes, it actually works quite well, far better and less noisy than the prior unit. There is less flame pull than I’m used to from the downdraft, and the burners have a great range from a coverable gentle heat to an insane 17k boiler. Took a little getting used to when I’m used to having to fake these settings on the old top. I am pleasantly surprised, particularly when it looks honestly a little underwhelming on display. Installed, it is quite nice and easy to clean. Probably unfair to be sitting among all of the 36” specialty cooktops, but I digress. I like the side arrangement of controls as that allows true continuity of grates and great spacing for just 30in.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Glad we got rid of JennAir cooktop

    Posted
    Magellan
    • Verified PurchaserVerified Purchase

    The kitchenaid downdraft cooktop was purchased over six months ago to replace a similar model JennAire cooktop. We suffered a long time with the older cooktop and could never get the manufacturer to remedy its flaws. Needless to say, JennAir and Kitchen Aid are now owned by the same folks. My wife and I are completely happy with the Kitchen Aid. It has a quieter exhaust fan, the grates are more substantial and the butter melting burner was a complete surprise. The overall finish is much nicer and the knobs are more substantial. It has much more of a professional feel and is more efficient than the model it replaced.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Replaced a 30" JENN AIR Cooktop with Downdraft

    Posted
    FroggyKnight
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I was never pleased with the Jenn Air cooktop's downdraft system that we purchased about ten years ago.because Although it was supposed to have a three speed motor, it operated like a one speed wind tunnel. The KitchenAid fit in the same slot perfectly and to my surprise is a much finer tuned machine. The burner options are a lot more pragmatic and the sound of the downdraft and flame pull is noticeably less. I was surprised that there was an additional burner cover for warming butter included with this cooktop. The burners seem to operate more efficiently and looks much better overall even though the Jenn Air model costs more--Go figure!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Solid, attractive, and well-made

    Posted
    Smitty130
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Had to convert electrical outlet and run a line for the gas, but then it was easy to install (hubby did it), and looks and works great. Goes perfectly with all the other stainless appliances, and I"M SO HAPPY to be cooking with gas again. This model has the center downdraft, which is exactly what we needed, and it has superior drafting-- definitely an improvement over the other cooktop we had.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Fatal flaw sinks it

    Posted
    JDSmith
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Had to return it. Could not boil water with the vent running, the vent pulled the flame too far over to be useful. I don't understand why this model is even sold, considering you couldn't cook spaghetti and meat sauce for dinner with this, at least not at the same time. Stylish, has some ability, but burners so weak it really ends up being more of a decorative piece. Thanks to BB for excellent customer service and letting me exchange it.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent downdraft replacement

    Posted
    2characters
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We chose this to replace an 18-year old GE Profile downdraft cooktop. It was a perfect fit for the original counter cutout, and also for the exhaust location. My wife does most of the cooking and is pleased with it. Nice features: flame lights almost instantly, easy to clean, good solid feel to how the metal knobs operate, and can adjust the flame all the way to lowest without it going out. Exhaust is effective and not loud.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very simply an excellent gas cooktop

    Posted
    Arob
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    i switched from a Jenn-Aire electric downdraft to this Kitchen Aid gas downdraft. Was reluctant to do so because of the claimed issues with the downdraft being so powerful that the flames went out. Haven't had the problem so far. The replacement wasn't an exact fit but installation went smoothly. Much improved cooking control over the electric burners. My wife and I love to cook on it. Very happy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice Cooktop

    Posted
    ccreed
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    No issues replacing my GE cooktop. Fit perfectly in the cutout. Like the stainless steel. Lights quickly and cooks with no issues. Other reviews talked about the fan and yes when on "high" the flames can flicker but has never gone out on me. Feel like this is a huge upgrade over my previous GE cooktop, in both cooking quality and looks.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Everyday Use

    Posted
    Robert
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I don't know why I didn't get this sooner. I am able to cook with ease and use all four burners at the same time without overlap from any of my cookware. I gave it a 4/5 due to hard to clean around the knobs and also the fan is extremely powerful even at the lowest level. However the BTU is still strong enough to cook.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Unit so Far

    Posted
    barney1213
    • Verified PurchaserVerified Purchase

    Generally like this stovetop but there are a couple of issues: Even with the fan on low it is quite strong, and tends to full the burner flames over toward it which is troublesome. The fan would be better if it had infinite settings not just 3. Plus it is quite loud, even on the lowest setting.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Works great and learning to use all of the feature

    Posted
    Grandparents3
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Our previous stovetop worked, but decided to upgrade all of our kitchen appliances. We are happy with the upgrade because we love the rich look and the improved use. We are still learning the differences from the placement of our new knobs to burners.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    It is greatest

    Posted
    MartyH
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We are having a great time with this item. This is the second item we bought from Best Buy KitchenAid product and works great. We have received several compliment for this item already. Thanks

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great cooktop

    Posted
    TopDog
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Met expectations and is working great. Downdraft powerful and burners are awesome. Was limited in choices and got this cooktop because of the downdraft. Many other great cooktop choices, but needed a specific style. Not disappointed at all.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Haven't used it long enough to give it 5 stars

    Posted
    mabs
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Works well and is very attractive. Preferred continuous speed range of prior downdraft exhaust system versus 3 speed setting on this unit but overall all very pleased with the kitchenAid.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Cooktop

    Posted
    Ccreed3
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Replaced a 10yr cooktop that woldn't light very well and they wanted $800 to fix. Replaced with this one and it looks so much more durable than our GE. Everything works great, starts easy. Love the look!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Kitchen aid cooktop

    Posted
    Vika
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Wife wanted the big burner on the front left side, this was the only option along with Jennair since we needed downdraft. We went with kitchenaid since it was $500 cheaper.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect cooktop and installation

    Posted
    Justme
    • My Best Buy® Member

    Love this cooktop and the Best Buy/geek squad installation was probably the best appliance installation experience I’ve ever had.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product

    Posted
    Dean
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This was one of a few downdraft stovetops we found. I turned out to be just what we wanted. Stylish and heats quickly.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Cooktop

    Posted
    Tech21
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Great product . Makes my cooking experience much better . Doesn’t have issues with heatloss and the drowndraft

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Like the cooktop. It cooks evenly.

    Posted
    Junior
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The product cooks evenly. It is easy to clean. Temperature regulation is good.

    I would recommend this to a friend