Main Content

Customer Ratings & Reviews

KitchenAid - 30" Self-Cleaning Freestanding Double Oven Gas Convection Range - White-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 54 reviews

91%
would recommend to a friend

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 54 Reviews
  • Rating: 5 out of 5 stars

    Form following function

    Posted
    seb5280
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We purchased this KGR505XSS a little over a month ago for our kitchen remodel and couldn't be happier. The Double Oven function comes in much handier than you'd expect once you have it. Here are some of my favorite features: 1. The stove top grills/burner covers don't rattle. This was a big one for me. Many grills rattle when shaking a pan back and forth. For example, when sautéing food or making popcorn. This range is silent and the grills don't clang against each other. 2. The double oven. It's very convenient to be able to go ahead and bake your cookies for desert while baking a casserole or potatoes or something in the other oven. My wife really wanted this feature and I didn't think we'd use it this much, but we do! 3. Even cooking. I've made a prime rib roast in this, and backed cupcakes. No problems with even heating. We're at altitude here in Denver and have not had any issues. 4. Aesthetics/form. It's really nice to look at. I also like that the knobs are placed up high enough that they don't break the metatarsi in your hand. For example, on many double ovens, or even regular ovens, if you aren't careful it's easy to get your hand caught between the oven handle and the knobs. I've had it happen. Not an issue. Some things to know about/be aware of from my research. 1. Don't get grease in the vents on the door. I'm careful so don't anticipate doing this but from reading other reviews, it could happen. 2. Don't clean against the grain - it's stainless. Learn how to care for it. I think that's about it. Knock on wood we haven't had any issues with it. It's great. We got a KitchenAid OTR Microwave and KA Dishwasher from the same Best Buy. Great experiences every time.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Disappointed

    Posted
    candid

    Bought this in May of 2012. In 2014, lower oven bake ignitor not functioning which means lower oven baking gone. The same day the lower oven diagnostic was done,(after the repair man had checked the upper oven and said it was working) the upper oven would not bake. Another issue was the left back burner valve would not turn and in a locked position. The replacement parts are $80-90 a piece excluding the service fee. Never thought of purchasing an extended warranty for so called good brand like kitchen aid! Our prior stove was a cheap brand and lasted us over 15 years. For my future purchase, kitchen aid would not be my choice of appliances, there are better brands out there! If you are looking to buy this model please make sure you.. 1. Buy an extended warranty that will cover for more that 4-5 years 2. Are aware that this stove will not function if there is no power( the gas burner is useless in power outages, wish we had known that prior to purchase). Called kitchen aid to see if they can do anything, They suggested I purchase $300 dollar extended warranty from them that will cover this repair and any other repair for the next one year. Since the cost of this repair alone will cost us $400 dollars. We might go with their offer and save $100. At the same time, we are disappointed with their product and the deal that they offered. The message that we have received is that the company does not stand by their products anymore. They used to have more than one year original warranty on their appliances until a year or so ago.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Very nice range

    Posted
    ArnieJo
    • My Best Buy® Member

    Overall we're pleased with the range. Being a double oven, it takes getting used to the height of the doors when open and the narrow opening of the top oven pretty much requires the use of an oven mit instead of the typical pad. With the pad I tended to bump my bare hand on the open door when taking somehting out due to the narrow opening. Once again its not a negative, just something to get used to. Something to keep in mind is where your gas line is located. Mine was centered along the wall which is a no go for this range. I had to move my line. Off the top of my head I think your gas supply line needs to be 4-12" from the left side of the opening. Having little kids its nice having the gas control lock out feature which shuts off the gas supply for those little ones that like to sneak and try to play with the knobs. So even if they do turn the knobs no gas will come out. However, theres no oven door locks unless youve actually activated the oven clean process. I gave a average performance rating due to the fact that the typical meals we cook seem to take longer to cook then with our previous range which everything i read before the purchase said things would cook faster even on the same temp settings.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    All I can say is WOW!!

    Posted
    R1100ron

    I do all the cooking around the house. The only ranges I have cooked on have been builder/apartment grade for the past 31 years. So my review may be slightly biased based on that. But as my 16 year-old daughter would say, "this thing is awesomeness"!! The variety of sealed burners allows you to cook with various sizes pots efficiently. The double ovens are so well insulated that they bake EVENLY and emit very little heat (an important attribute in a Texas Summer). The controls are intuitive and easy to use (we don't need no stinking operation manual). And it's gorgeous. What more can I say? Yes, I'm sure a 30" Viking may be a little better. But at $3k+ it's way out of my price range. For the price, I don't think you can do any better than this!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great, modern double oven

    Posted
    gladcooker
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Great looking double oven with lots of stainless steel areas, even on the stovetop surface. Lower oven is convection...cooks very evenly without burning around edges of lasagna. Upper smaller oven heats up quickly, great to use! The blue interior oven surfaces are appealing to the eye as well as functional for superior heating quality. I rate the middle cast iron skillet as a bit too small, and food easily slides off any edge of it when attempting to flip food. Although the clicking sound made by the burners when you turn the gas on is a bit loud and annoying...i am glad to have this feature because it is great safety assurance to know the gas is off when it should be off. Having the many different size burners, including the extra one in the middle of the stovetop is Excellent! The smallest one actually cooks at a very low setting and does not cause sauce to burn at bottom of pot. Overall, i am glad i bought this double oven and would highly recommend it to others.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great stove!

    Posted
    prochef
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This is a great stove! Very even cooking front-to-back in both ovens. Well insulated so the cooking temperatures in each of the ovens can be adjusted independently accurate and are not affected by the other oven's operation. Slide out rack is a nice feature. Love the blue color in the ovens. The unit has an almost retro look to it with rounded corners which adds style while cooking. I have only had this oven for 1 month and have found no negatives yet other than the limited space behind the oven for the gas line which causes the oven to sit 1.5" away from the wall.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Lookin' & Great Cookin'

    Posted
    KuroFan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Received this double oven - finally! - it took Best Buy 3 tries, but they were persistent and finally got one delivered without any damage. Had it installed and everything works well. Really appreciate the information the control panel displays. Love the blue interior ovens, and the stainless steel top with the cooking grates going all the way to the edge of the appliance, which adds more stability and cooking room for your large sauce pans and over sized pots. Also like the griddle that comes with the unit, just wish it were larger. So far, very, very pleased with this purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Worth every bit of the cost.

    Posted
    CookinPhoenix
    • Verified PurchaserVerified Purchase
    • My Best Buy Premier Silver Member

    I have always been afraid to gas stoves because of pilot light and the kids. This stove has a child lock and it has no pilot light. It cooks great, easy to clean and cooks faster than my newer electric stove. I bought the stove because I loved the way it looked but I now am a big fan. We were concerned when we saw some of the reviews with some negative reviews. I have not had any issues or seen anything wrong with the unit. And if the unit should break I have the Best Buy warranty to fix the problem.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Just a sweet cooking unit!

    Posted
    WestMan
    • My Best Buy® Elite Plus Member

    My wife and I were looking for an upgrade to our range and wanted a double-oven. We chose this KitchenAid unit and she could hardly wait to get it home and toast up a couple grilled cheese sandwiches on the center grill unit. The ability to use two ovens at once is fantastic as well. As my wife was prepping dinner in the bottom unit, I was busy using the top unit to get my pizza and chili dip fix on while enjoying the Sunday games! Also, the picture of this stove as shown here does not do it justice; it really is as beautiful a unit as it is functional!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great gourmet family range

    Posted
    teefairf
    • Verified PurchaserVerified Purchase

    Having had a full double oven and 6 burner Viking in the past, I was dramatically downsizing to a new tiny kitchen. But I still had the same expectations and needs in a range--just needed it in a smaller package. I wanted to handle daily meals efficiently as well as big entertaining in a small space. This does daily meals easily, quick kid meals in the smaller oven and big jobs in the large lower oven. Best parts of a gourmet kitchen in a single unit--and it is gorgeous!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The perfect Stove/Oven; No really; It's perfect!!!

    Posted
    Fridge
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Ok, first let's say... TWO OVENS... Not one... TWO.. did you hear me? TWO OF THEM! I can cook a chicken and a cake at the same time... If that isn't enough... 5 (you heard me...5 gas tops... and one is long and has a skillet thing on top that I can make food on... Pancakes baby... woooo! This stove/over is amazing... If you get one... cook some chicken and cake.. it's amazing!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    i love my new stove

    Posted
    Spiffy123
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I LOVE my new oven. It is beautiful, I love the stainless steel and the blue interior. It is so easy to use and I LOVE the double oven feature. It was so great to have this Christmas when I was baking multiple entrees that had to be cooked at different temperatures. The top oven does seem to cook at a higher temperature, the outside cooks way faster than the interior does, but I just lower the temperature and it works great.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Stove needed repair

    Posted
    Donna
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I took delivery on 3/30/15 and after 1 week there was a problem. I used the lower half of the oven for a ham the took 3 hrs too bake. To my shock the oven would not turn off. We had to shut the breaker off to rectify the issue. Repair person came out 2 weeks later, only to tell me the part he needed wasn't sent to him. So he'll be back Sat 4/18/15. I love the stove but this wasn't something I was anticipating.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    This is a great stove

    Posted
    Fitniac
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We've had it a month now and we love it. Everything works great. The small upper oven is very convenient. It's our go-to oven. The upper burners have 3 different sizes so you choose based on pan size. It's easy to program. I like the user interface a lot. It looks good and it works well. No regrets here. Love this range.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love this gas range!

    Posted
    shirlnich
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Got this gas range in the reduced price section. Someone had either returned it or did not get financing for it. The price was greatly reduced possibly due to the different sheen of the stainless steel on the top piece of the unit vs. the bottom. Under the microwave, you can't even see the difference. Great price, great deal, great range!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very professional

    Posted
    Jcrwd2
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I got this as an open item for over a $1000 off the original price. We had been wanting on for a very long. We liked the double oven feature and more importantly the smaller and more efficient top oven for everyday use. It has a great look, very professional without the price tag. Highly recommend it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great looking range.

    Posted
    jozzieann
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Have used it for about 1 month and so far it exceeds my expectations. Everything works well. Bonus is it's a beautiful looking range. We really like that the burners have so much power. Best Buy Sales, delivery and service have been top notch. We highly recommend this range and Best Buy.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    gets hot super fast

    Posted
    dorsey63026
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    preheats to 400 degrees in about 8 minutes but top oven gets too hot on one side and burns the right side of the pan. Two large burners on stove top can bring water to a boil in 3 minutes but the left burner doesn't always light on the first click.......when it does light, the flames really jump out when the gas catches fire!

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    LP ONLY--sad customer

    Posted
    SophiaJ
    • My Best Buy® Member

    The back of this range says, "For LP only." This is a real bummer for me because I have natural gas, which means I have to return this beautiful range and get something else. I just wanted to let everyone else out there know that this range can't be hooked up to natural gas so that nobody else is as disappointed as I am.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Looks nice. Love the double oven

    Posted
    Anassamsung

    Love it. I like the small oven to prepare smaller family meals. So far I've had no problems with this stove (knock on wood). Oven heats up very fast and cooks very fast and even. The burnes are excellent but haven't used the middle burner yet.

    I would recommend this to a friend