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Customer Ratings & Reviews

Your price for this item is $1,249.99
The comparable value price is $1,619.99

Customer reviews

Rating 4.2 out of 5 stars with 42 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers have good things to say about the 36" Built-In Electric Cooktop, particularly its ease of cleaning and appealing appearance. Many customers appreciate the variety of burner sizes available. Several customers also expressed satisfaction with the product's quality and overall looks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 42 reviews
  • Pros mentioned:
    Ease of cleaning

    Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use so far. Oops great and works well. Smooth control mechanics.

    I would recommend this to a friend
  • Pros mentioned:
    Burner size

    Rated 5 out of 5 stars

    Great cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time owning a cooktop and i fell in love with it already. I love that its not crowed when cooking multiple items.

    I would recommend this to a friend
  • Pros mentioned:
    Product quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I would highly recommend this cooktop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of cleaning

    Rated 5 out of 5 stars

    Quality cooktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooktop looks sleek and love the stainless steel knobs. Easy to clean and sits nicely on my quartz countertop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Cooktop, but..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given this a 5 star, except it takes too long for the elements to heat up. When they do, they work great.

    I would recommend this to a friend
  • Pros mentioned:
    Product quality

    Rated 5 out of 5 stars

    Excellent quality cooktop!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality cooktop. With stainless steel edges integrates perfect with other kitchen appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Burner size

    Rated 5 out of 5 stars

    Great size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a pretty cooktop. Works great. Love the size of burner choices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of cleaning

    Rated 5 out of 5 stars

    great cooktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lovely sleek cooktop and easy to use. Delivery was exceptional. Thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Can’t wait to start using this.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good in the new kitchen. Like the features .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice cooktop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this cooktop for almost 2 years now and I love everything about it. It has a range of sizes and it also heats up quickly. I’ve also used it for water bath canning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cook top

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful! We will not miss cleaning the old one, This is a breeze!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HellerD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service quick delivery great service Fair price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek Cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cooktop has a nice range of heating choices that will accommodate various sizes of cookware. It heats quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen cool top

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have it in my kitchen. It works amazing. Would definitely recommend this anyone else’s kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very high class looking

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that the big pots is in the back element, so you woudnt have to reach to get to small pots.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Look whos cooking now!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a replacement for an old cracked top. Works great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Glass problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one use it got bubbles under the glass surface. My fault I guess, I have read all the bad reviews and bought it anyways.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey Dann, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand

  • Rated 1 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a complete fiasco, trying to get my new stove installed. At least two days left waiting with no shows. I will never purchase from BB again!

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps. KitchenAidBrand

  • Rated 1 out of 5 stars

    Unhappy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was included but it was just dumped in my garage. I had to get help to bring it in the house and have it installed. There was no compensation from Best Buy.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps. KitchenAidBrand

  • Rated 1 out of 5 stars

    Kitchen Aid Cooktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just intalled the Kitchen Aid cooktop and two out of the five burner are not working. Now I have to take it back and get it replaced.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey Cooktop, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand

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