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Customer Ratings & Reviews

Your price for this item is $1,399.99
The comparable value price is $1,844.99

Customer reviews

Rating 4.6 out of 5 stars with 91 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the versatility and size of the 36" Built-In Gas Cooktop's burners, praising features like the lighted knobs and ease of cleaning. The cooktop's design and quality are also frequently cited as positive aspects. Many appreciate the precise heat control and the sturdy grates.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 91 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cooktop looks very modern, has five burners in different sizes. Love the dual feature that you can reduce heat from really high to simmer on the same burner.

    I would recommend this to a friend
  • Pros mentioned:
    Burner

    Rated 5 out of 5 stars

    Lots of Fire Power

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cooktop is built to accommodate cooks of every description, large or small. Whether you're heating a pot of water for pasta or simmering chocolate over a low flame, you'll find the setting you need. You can do both and more with the five burners and optional griddle. The necks of the control knobs light up when the burners are on, a nice safety feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cooktop, but letter is hard to read...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this cooktop. It replaced an old Wolf cooktop. It took some cutting in our granite countertop to get it to fit, but it was worth it. My only complaint is that the letters and markings around each of the control knobs are extremely faint. Depending on the time of day they are almost impossible to read. The pictures of this cooktop on the KA site show them as dark black, but that was not the case with ours. We had a KA technician take a look and he even ordered a replacement top plate, but the printing was equally faint on it. You figure out the orientation of the knobs quickly enough, but its a bit disappointing in an otherwise well made (and not inexpensive) cooktop to have the lettering unreadable. In terms of cooking, though, we couldn't be happier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful Cooktop...directions are not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just had our 36" KitchenAid gas cook top installed with the LP converter kit since we use propane. The unit is beautiful and so far cooking with it is a delight. The set-up directions were not the easiest to follow and I've contacted Best Buy with a question about the "torch" burner on the lower right. It is supposed to function as a dual burner, but does not appear to be working that way. Other than that question, I am thrilled. Note: Purchased this and a range hood on 5/16/20, but due to delays in our kitchen remodel, we just had the cook top installed today. Also, rating the ease of use a 4 out of 5 because the labels by the control knobs are faint and not the easiest to read. LOL...backsplash still needs to be completed in kitchen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cooktop. Heats up fast and has double flame controls on two burners. Super nice for cooking vegetables and frying bacon. I keep it on the lowest setting to cook slow and not to burn anything. Plenty of flame power if you need it. Totally was worth paying more for the dual flames. Nice cooking. You will love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a long time researching products for my new kitchen. I wanted a feature rich high end product and had narrowed the range down between kitchen aide and Samsung but after having both my Samsung washing machine and phone recalled in the past year (and the horrible experience trying to get the recall handled) I decided to go with kitchen aide. I am glad I did! It is a great product that cooks and looks amazing. I love the even heat and power burn. I love that grate goes from end to end. The griddle could be bigger and machine washable for improvements. The only negative I can find with it so far was the LP conversion manual. Nothing matched the product I had purchased, but my gas tech and myself worked through it and got it running. Also be prepared for frustration from installer if they have large hands for the power and even heat conversion portion. Kitchen Aide is my new goto product, maybe not as many cutting edge features as Samsung but they seem to be a better company and know how to build a solid well working product that looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Burner, Size

    Rated 4 out of 5 stars

    Good looking, quality feel, and hard to get low te

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best looking cooktops in its price range and the solid metal knobs elevate it above other brands. There is no problem getting it hot, but it can be difficult to get lower temps for things like simmering smaller pots. Some burners can have the low flame adjusted which helps and it comes with a melt burner cover thst does a pretty good job of keeping the temp lower.

    I would recommend this to a friend
  • Pros mentioned:
    Burner

    Rated 5 out of 5 stars

    Great cooktop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a 30 inch electric cooktop with this and have been very pleased. We have not fully utilized all of the features and capabilities yet, such as the griddle, and still looking forward to wok cooking on the center burner. Very happy with the flexibility this cooktop offers and the more precise control of the heat. We had looked at different stores, but Best Buy offered same or better pricing, and more importantly was able to provide the product quickly when others were guessing at 8 plus weeks for delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Knobs

    Rated 5 out of 5 stars

    Love the look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light up knobs are great. The grates are sturdy. Easy to clean and great to cook on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this stovetop! Simple, easy to clean, and looks super nice!

    I would recommend this to a friend
  • Pros mentioned:
    Burner

    Rated 5 out of 5 stars

    Improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This rangetop isn’t a marked improvement over earlier models- Pluses: 1) more versatile burners With a ‘ melt ‘ option 2) 2 double burners 3) higher grate and better spaced to accommodate multiple pots/pans 4) smooth surface which cleans easier and insignias now imprinted into surface as opposed to attachedcrubber based decal 5) lit dials are added safety feature Minuses 1) to accommodate the multiple pans they’ve moved the dials back but insufficient for the front burner overhangs a bit Overall well thought out

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Knobs

    Rated 5 out of 5 stars

    Awesome value 36”Cooktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome cooktop. It is a challenge to get use to the dual burners. The lighted knobs really help remember her hen you still have a burner on.

    I would recommend this to a friend
  • Pros mentioned:
    Quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Buy it now!

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful stove top insert! We had to change ours in our new home as soon as we moved in and this was a huge upgrade! It and the install oven made out outdated kitchen look just a little bit better! Can’t beat the price and quality of this model for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Knobs, Size

    Rated 4 out of 5 stars

    Great appliance.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because it has different size burners and lit knobs, so you allways can see that a flame is on.

    I would recommend this to a friend
  • Pros mentioned:
    Burner

    Rated 5 out of 5 stars

    Beautiful Cooktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong and Sturdy. Sleek and Looks wonderful. high flow burners. all 5 burners work at the same time with out loosing power. can't say enough.

    I would recommend this to a friend
  • Pros mentioned:
    Burner, Knobs

    Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's beautiful and has some really nice features. Knobs illuminate when on and there is great burner versatility.

    I would recommend this to a friend
  • Pros mentioned:
    Knobs

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our Viking stovetop with this unit. Love the fact the knobs ligjt up when the gas is still on, especially for the Nanas in the world.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great KitchenAid cooktop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this cooktop - it’s a dream upgrade from our old one without continuous grates and high/low burners! And it fit in the old location with minor cutout increase leaving our wood counters, drawers & cupboards intact!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    KITCHENAID 36" COOKTOP

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    KITCHENAID 36" GAS COOK TOP THIS STOVE TOP WOKS PERFECT IT'S SPACIOUS THE ONLY THING I DISLIKE IS THAT THE TURN ON/OFF HANDLES GET HOT WHEN YOU TURN ON THE BURNERS ON HIGH. IF I HAD THOUGHT ABOUT THIS I WOULD HAVE GOT THE ONE THAT HAS THE TURN ON/OFF HANDLE ON THE LOWER BOTTON

    I would recommend this to a friend
  • Pros mentioned:
    Quality, Size

    Rated 5 out of 5 stars

    Perfect cooktop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, 36in was the best idea. Looks perfect at our kitchen.

    I would recommend this to a friend
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