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Customer Ratings & Reviews

KitchenAid - 36" Built-In Gas Cooktop - Stainless steel-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 27 reviews

  • 10%
93%
would recommend to a friend

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Customer ratings & reviews

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Page 1, showing1-20 of 27 Reviews
  • Rating: 5 out of 5 stars

    Great product

    Posted
    Riffken
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I spent a long time researching products for my new kitchen. I wanted a feature rich high end product and had narrowed the range down between kitchen aide and Samsung but after having both my Samsung washing machine and phone recalled in the past year (and the horrible experience trying to get the recall handled) I decided to go with kitchen aide. I am glad I did! It is a great product that cooks and looks amazing. I love the even heat and power burn. I love that grate goes from end to end. The griddle could be bigger and machine washable for improvements. The only negative I can find with it so far was the LP conversion manual. Nothing matched the product I had purchased, but my gas tech and myself worked through it and got it running. Also be prepared for frustration from installer if they have large hands for the power and even heat conversion portion. Kitchen Aide is my new goto product, maybe not as many cutting edge features as Samsung but they seem to be a better company and know how to build a solid well working product that looks great.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Looks nice but...

    Posted
    mrlocabee
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I replaced my 30” with this 36” and after having the larger opening cut out and installed I realized that my unit didn’t have the burner caps. Bestbuy was amazing to deal with up front but good luck speaking to anyone on the phone when you call. I went back to the store and they made the calls to get the parts needed but said it would take 7 to 10 days?? Have been doing a lot of carry out and cooking on my grill. I would think that Kitchenaid would have better customer service on a packing mistake but what do I know??

    No, I would not recommend this to a friend

    • Brand response

      KitchenAidTeam

      mrlocabee, we thank you for your review. At KitchenAid, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. Thank you, KitchenAid Social Care KitchenAidBrand

  • Rating: 5 out of 5 stars

    heavy

    Posted
    Megaboom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This kitchenAid 36" gas cooktop is heavy. The grill top, is massive and you have plenty of room to spread your pots around. My husband calls it my indoor grill. It does come with a grill pan that covers two burners. Just be prepared to lift the lift the grill top with both hands. The installers were expert!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Initial Review

    Posted
    RSMRunner
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    When our freezer went out, we decided to replace the double oven and stove top. After reviewing multiple stove tops we chose this one because of the two high BTU burners. We are very pleased with our choice and it has been installed about 2 months now.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Gas range

    Posted
    Bubbaman69
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Gas range Was purchased for kitchen remodel the unit is stylish and works well. The only problem is cleanup is not a breeze it needs constant wiping because of the glass surface

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent product

    Posted
    AnnaS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This cooktop looks very modern, has five burners in different sizes. Love the dual feature that you can reduce heat from really high to simmer on the same burner.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great cooktop

    Posted
    ltob
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The cooktop has many options. The power burner in the middle is great for boiling water. The even heating burner is nice depending on the size of pot I'm using. The 30" is spacious.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Between 3 and 4 stars

    Posted
    Mussolini
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    For the money it should be a bit more workable. But great stovetop over all. Some parts are hard to clean.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great cooktop!

    Posted
    Bunny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Replaced our cookbook and this one was so much more efficient. We like that the burners heat evenly and quickly. We also like that the knobs are backlit.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very accurate heat delivery.

    Posted
    Bulldog
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Artistically styled. Cooks with accurate heating and is easy to clean. Cooktop is far superior to the 11 year old GE that it replaced.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Beautiful Cooktop

    Posted
    NickieQ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Strong and Sturdy. Sleek and Looks wonderful. high flow burners. all 5 burners work at the same time with out loosing power. can't say enough.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works well, love the light up knobs.

    Posted
    Bubba
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Looks very high end. Shiny and easy to clean. The light up knobs are a nice and fun feature. Love the griddle accessory.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing!

    Posted
    KateScott
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I am so happy that I choose the larger version of this Cook top! So much room!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wonderful cooktop

    Posted
    Diane
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I love this cooktop! It is easy to clean and I like the extra heating on the two burners so that food heats evenly.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it.

    Posted
    MikeK
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    It's beautiful and has some really nice features. Knobs illuminate when on and there is great burner versatility.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good but not the best

    Posted
    Krishnan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I bought it caz was thinking kitchen aid is the best but it's not that good options and performance is as usual

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Beautiful Cooktop!

    Posted
    Bgar
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Just installed this cooktop on the new island in our home. It is beautiful! Easy to install. Works amazing!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    love it

    Posted
    Momof2
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    the kitchenaid stove top is fabulous! strong burners, extensive surface area. I love cooking on it

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great features

    Posted
    Kimmy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Love the 5 burners with two of them dual features.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love the look

    Posted
    Jedi1234
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The light up knobs are great. The grates are sturdy. Easy to clean and great to cook on.

    I would recommend this to a friend