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Customer Ratings & Reviews

KitchenAid - 36" Built-In Gas Cooktop - Stainless steel-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 28 reviews

  • 10%
93%
would recommend to a friend

Pros

Cons

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Customer ratings & reviews

Page 1, showing1-9 of 9 Reviews mentioning:
design
  • Rating: 5 out of 5 stars

    Great product

    Posted
    Riffken
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I spent a long time researching products for my new kitchen. I wanted a feature rich high end product and had narrowed the range down between kitchen aide and Samsung but after having both my Samsung washing machine and phone recalled in the past year (and the horrible experience trying to get the recall handled) I decided to go with kitchen aide. I am glad I did! It is a great product that cooks and looks amazing. I love the even heat and power burn. I love that grate goes from end to end. The griddle could be bigger and machine washable for improvements. The only negative I can find with it so far was the LP conversion manual. Nothing matched the product I had purchased, but my gas tech and myself worked through it and got it running. Also be prepared for frustration from installer if they have large hands for the power and even heat conversion portion. Kitchen Aide is my new goto product, maybe not as many cutting edge features as Samsung but they seem to be a better company and know how to build a solid well working product that looks great.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Looks nice but...

    Posted
    mrlocabee
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I replaced my 30" with this 36" and after having the larger opening cut out and installed I realized that my unit didn't have the burner caps. Bestbuy was amazing to deal with up front but good luck speaking to anyone on the phone when you call. I went back to the store and they made the calls to get the parts needed but said it would take 7 to 10 days?? Have been doing a lot of carry out and cooking on my grill. I would think that Kitchenaid would have better customer service on a packing mistake but what do I know??

    No, I would not recommend this to a friend

    • Brand response

      KitchenAidTeam

      mrlocabee, we thank you for your review. At KitchenAid, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. Thank you, KitchenAid Social Care KitchenAidBrand

  • Rating: 5 out of 5 stars

    Excellent product

    Posted
    AnnaS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This cooktop looks very modern, has five burners in different sizes. Love the dual feature that you can reduce heat from really high to simmer on the same burner.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Beautiful Cooktop

    Posted
    NickieQ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Strong and Sturdy. Sleek and Looks wonderful. high flow burners. all 5 burners work at the same time with out loosing power. can't say enough.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it.

    Posted
    MikeK
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    It's beautiful and has some really nice features. Knobs illuminate when on and there is great burner versatility.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Beautiful Cooktop!

    Posted
    Bgar
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Just installed this cooktop on the new island in our home. It is beautiful! Easy to install. Works amazing!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love the look

    Posted
    Jedi1234
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The light up knobs are great. The grates are sturdy. Easy to clean and great to cook on.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Product

    Posted
    Junior
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Highly recommended for a modern look. Stainless steel is so easy to clean

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Advanced design and technology

    Posted
    Pinetree
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Cooking time is greatly reduced. LED knobs are indeed safety features.

    I would recommend this to a friend