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Customer Ratings & Reviews

Your price for this item is $1,709.99

Customer reviews

Rating 4.6 out of 5 stars with 61 reviews

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89%
would recommend
to a friend
Page 1 Showing 1-20 of 61 reviews
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Design, Knobs
    Cons mentioned:
    Ease of use, Set up

    Rated 4 out of 5 stars

    Beautiful Cooktop...directions are not the best

    |
    Posted .
    Owned for 1 month when reviewed.

    We just had our 36" KitchenAid gas cook top installed with the LP converter kit since we use propane. The unit is beautiful and so far cooking with it is a delight. The set-up directions were not the easiest to follow and I've contacted Best Buy with a question about the "torch" burner on the lower right. It is supposed to function as a dual burner, but does not appear to be working that way. Other than that question, I am thrilled. Note: Purchased this and a range hood on 5/16/20, but due to delays in our kitchen remodel, we just had the cook top installed today. Also, rating the ease of use a 4 out of 5 because the labels by the control knobs are faint and not the easiest to read. LOL...backsplash still needs to be completed in kitchen!

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Pros mentioned:
    Burners, Design, Features

    Rated 5 out of 5 stars

    Excellent product

    |
    Posted .

    This cooktop looks very modern, has five burners in different sizes. Love the dual feature that you can reduce heat from really high to simmer on the same burner.

    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great cooktop, but letter is hard to read...

    |
    Posted .
    Owned for 3 months when reviewed.

    We really like this cooktop. It replaced an old Wolf cooktop. It took some cutting in our granite countertop to get it to fit, but it was worth it. My only complaint is that the letters and markings around each of the control knobs are extremely faint. Depending on the time of day they are almost impossible to read. The pictures of this cooktop on the KA site show them as dark black, but that was not the case with ours. We had a KA technician take a look and he even ordered a replacement top plate, but the printing was equally faint on it. You figure out the orientation of the knobs quickly enough, but its a bit disappointing in an otherwise well made (and not inexpensive) cooktop to have the lettering unreadable. In terms of cooking, though, we couldn't be happier.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Love gas cooktop, but ...

    |
    Posted .
    Owned for 6 months when reviewed.

    We love our new gas cooktop! The only thing I wish it had was knob that are easier to read. I know I should be able to adjust the temp by watching the flame, but the H/L marks should either be etched or in black.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Finished Funny, Not Worth the Money

    |
    Posted .
    Owned for 2 months when reviewed.

    We had thought we were upgrading our 15-year-old KitchenAid 36" 5 burner cook top, unfortunately, that is not the case. The Cooktop finish is rough, the burner setting markers are not black like in the store but a very lite grey, almost invisible. I'm not sure the middle burner is putting out the right amount of heat. We would have kept our previous 5 burner cooktop if we had known we would have received an inferior product. I wonder how this even made it out of QC.

    Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    SJP

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Best cooktop this is my second Kitchenaid cooktop I had glass top previously which they discontinued I got this one but very happy keeps clean with the protective film they have used Burners are excellent You will never regret excellent buy

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Improvement

    |
    Posted .
    Owned for 1 month when reviewed.

    This rangetop isn’t a marked improvement over earlier models- Pluses: 1) more versatile burners With a ‘ melt ‘ option 2) 2 double burners 3) higher grate and better spaced to accommodate multiple pots/pans 4) smooth surface which cleans easier and insignias now imprinted into surface as opposed to attachedcrubber based decal 5) lit dials are added safety feature Minuses 1) to accommodate the multiple pans they’ve moved the dials back but insufficient for the front burner overhangs a bit Overall well thought out

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great deal

    |
    Posted .
    Owned for 3 months when reviewed.

    Love my stove, delivered on time and was easy to set up.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Awesome Cooktop

    |
    Posted .
    Owned for 3 weeks when reviewed.

    This is my second gas cooktop, the first one (Viking) lasted only a few months. This one is so much better we are enjoying it tremendously.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Cooktop

    |
    Posted .
    Owned for 1 week when reviewed.

    Love the cooktop. Burner controls light up to ensure none are left on. The 2 turbo burners are excellent. Highly recommend this cooktop.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great buying and delivery experience

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Sales expereience was great and the delivery crew were very professional and excellent. The total experience was great..

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Nice Stove

    |
    Posted .
    Owned for 2 months when reviewed.

    Love this new Stove. Happy with this product. it's a high quality.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Awesome value 36”Cooktop

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Awesome cooktop. It is a challenge to get use to the dual burners. The lighted knobs really help remember her hen you still have a burner on.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Must Buy

    |
    Posted .
    Owned for 1 month when reviewed.

    Love this stove!!! It is everything I hoped it would be.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Love this item.

    |
    Posted .
    Owned for 1 month when reviewed.

    Love this item, high quality and perfect for my family,

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Excellent

    |
    Posted .

    No complaints. Very easy to purchase. Ordered online and picked it up at the store.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas range

    |
    Posted .

    Gas range Was purchased for kitchen remodel the unit is stylish and works well. The only problem is cleanup is not a breeze it needs constant wiping because of the glass surface

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Initial Review

    |
    Posted .

    When our freezer went out, we decided to replace the double oven and stove top. After reviewing multiple stove tops we chose this one because of the two high BTU burners. We are very pleased with our choice and it has been installed about 2 months now.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great range

    |
    Posted .
    Owned for 1 month when reviewed.

    I couldn’t be happier with my purchase from Bestbuy

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 2 out of 5 stars

    Arrived defective on arrival

    |
    Posted .
    Owned for 1 week when reviewed.

    The product was defective on arrival. I had to spend numerous hours with Kitchen Aid and BestBuy but not fixed even after 2 weeks of installation. Overall, the product does not look worthy of the money you are paying. There is not much difference between such an expensive cooktop and a $500-$600 cooktop. I do not recommend Pacific Sales or KitchenAid.

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Purchased7KitchenAidItems, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

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