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Customer Ratings & Reviews

KitchenAid - 36" Convertible Range Hood - Stainless steel-Front_Standard

Customer rating

Rating 4 out of 5 stars with 4 reviews

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75%
would recommend to a friend

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Customer ratings & reviews

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Page 1, showing1-4 of 4 Reviews
  • Rating: 2 out of 5 stars

    Looks nice but came defective

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I just had this installed by a contractor. When he turned it on, it started vibrating and sounded like a B-17 WW II bomber starting its engines. The motor/fan is so unbalanced that it can't even be operated above the "low" setting without fear of it coming loose from the ceiling. One would think that when you buy an expensive premium brand from a leading retailer that it would have been subjected to some sort of quality control inspection and pre-shipping operational checks to ensure that it operated perfectly. Apparently that is not the case with Kitchenaid. Now I have to call for a technician to come and troubleshoot the problem and either replace the motor/fan or the entire unit. This is a consumer hassle that should not happen! We did not purchase a cheap brand because we did not want to deal with a situation just like this! Yet here we are! If it's any consolation, the LED and ambient lights works well. This is very disappointing.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Better than down draft

    Posted
    EJHeinrich
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I had the down draft system that didn't work. Everything goes up! This is the best system I have ever had. Takes odors and smoke out of the kitchen in a jiffy.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Looks beautiful

    Posted
    LittleT
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Makes a loud noise when fan is in high but other than that looks great and functions well

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    High quality range hood

    Posted
    jakecco
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Nice features all around. Looks impressive in our kitchen.

    I would recommend this to a friend