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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 21 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 21 reviews
  • Rated 5 out of 5 stars

    KitchenAId Comparison

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared with the wine cellar we had, which stopped cooling, the KitchenAid is much nicer. We particularly like the slide-out shelves which work on rollers. In the previous wine cellar the wood shelves simply rode on wood, and were not at all smooth. The KitchenAid shelves work smoothly and do not need to be pulled out or closed from the center of the shelf. Also, wine bottles need not be distributed or balanced across a shelf for the shelf to work smoothly. The only complaint is that I would prefer a wider range of temperatures especially for the top shelves of the dual-zone system.The KitchenAid is worth the higher price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good wine cooler

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit looks great. It also works well. I don’t know about long term reliability yet since I just got it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top quality Wine Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tremendous quality wine refrigerator. Great lighting and shelf system provides for very good number of bottles. Excellent build in another fine KichenAid product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ALMOST Perfect...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the KitchenAid wine refrigerator...and a good thing since we waited almost 3 months for it... The delivery guys however were VERY rude to my wife...that was sort of a buzz kill after waiting for so long...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks Great Works Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wine cellar fits perfectly under the counter and lines up with the cabilets. The wine stays at a steady temperature and the unit itseld has many features.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    AVOID! Looks great, function falls far short.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, the fridge looks great. I had it free-standing instead of under a counter and it looked quite nice. The problem with the fridge lies in the design of the drawers. The bottom drawer is designed for Pinot bottles and fits 6 exactly as it should. All 5 other drawers are incapable of fitting the 8 bottles top-to-tail that they should. Standard 750mL Bordeaux bottles are incapable of fitting (see picture). This wouldn't be a problem if the drawers were an inch or two deeper, but they aren't and there's no way anyone could get close to 46 bottles into this fridge. I was able to fit a maximum of 27 bottles (including 3 Champagne and 1 Chardonnay non-standard bottle). Absolute joke. I have already requested a return. Save your money and look for another wine fridge with deeper drawers that fits Bordeaux bottles top-to-tail - as this one absolutely should have for $2,300+. In addition, the seal around the door wasn't exactly a great fit.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance with the return. We hope this helps. KitchenAidBrand

  • Rated 2 out of 5 stars

    Well built, poorly thought out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top zone is limited to assorted setting - so you can not use it for red wine. Rack spacing is poor. when will wine fridge manufacturers realize not every bottle is a tall skinny cab bottle, thinker glass, or rhone style bottles don't fit well and severly limits storage. Overall the exterior design and manufacturing quality is good, top zone should be able to accomodate red wine temps and racks need to be better spaced /designed to accomodatee a variety of bottle types.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello PalisadesWine, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Gorgeous

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous wine fridge. Looks really good with our cabinets. It's a little pricey imo, but I'd still recommend if aesthetics are important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chilled and Ready

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this wine cellar refrigerator. Chilled down quickly and has great LED lights. My neighbor is jealous of the wood feature. Only disappointment is the door is not reversible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is Worth it. Also, it looks so Simple and Elegant!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wine fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Looks super sleek. Only wish there was more room for bigger bottles. Which makes it tough to fit a total of 48.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice wine refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice wine refrigerator with different features for cooling temperatures and zones. Auto light feature is nice, too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great wine fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall. The only this is that I wish they gave larger racks on the top half for champagne bottles so they can be with the white wine. Overall looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek looking. Fits well into existing space. Enough room for our wine bottles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wine cooler. Second one we’ve purchased

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one we’ve bought. This went in high end Rental property. Very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wine Fridge!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality you expect from Kitchen Aud. Exactly as described. Looks and feels worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality under counter refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality product. Great dual zone wine refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would purchase again!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as expected, great quality and looks great!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Champagne limit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice. Our previous Kitchenaid wine chiller lasted over 20yrs n held 46 bottles. This new chiller holds the same amount of bottles and the shelves slide out. However it is limited to only 5 bottles of champagne on the bottom shelf. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this for about 5 years. Still going strong. No issues. Great purchase.

    I would recommend this to a friend
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