Customer Ratings & Reviews

Straightforward operation and has worked well. Finish and material quality is great.

The worse customer service lever and they never call you back when you email them and I don’t get a email either . Horrible don’t buy anything not worth the aggravation? Took too many days off for damaged appliance

I bought this Highly rated Brand of Gas range to replace an aging, low end Kenmore model that came with our house. Despite two service calls (under extended warrantee ) the oven does not actually reach the desired temperature at the end of Pre-heating, nor does it ever get to it after an extended wait time. It is constantly off (low temp) by more than 50 degrees and so far, the only way around this flaw is by upping the temp setting by a similar amount. I can't cook fresh made pizza without extending the cook time manually nor any other food that specifies an certain time and temp! I have made the available Offset as far as it could go within the unit's adjustment menu but it is not enough! At this time I would NOT recommend this model or Brand as Kitchen aid is not offering any real help!

Do not buy this range. The stainless top scratches so easy and is very difficult to clean. I bought this to replace a range that had a black top and it is 100 times worse. Also, can't clean the burns marks around the burners. DON'T BUY THIS!!!!

A very disappointing exeprience. Stove was delivered to my home. After it was installed, I noticed it was missing the griddle, I informed the driver. He told me someone was going to reach me. But no one has reach out to me. I had to call customer service, to check on an update. Instead of shipping the griddle to me. They schedule another appointment to come $ see the stove. Which does not make sense.

The best thing about this is the great service you get when there is a problem. The chrome handle ads a spark to the kitchen and shows no finger prints.

The delivery men were careful and installed the oven properly. They took the time to set it up and test it to make sure it was operating correctly

Love it. Clean and modern looking. Bought a new house and slowing replacing all the major appliances. Will definitely get the others there. Quick delivery.

I don’t cook much but this stove is an upgrade from my 2000 stove. I love that it has the glass screen because my previous one had a plastic one, and it got ruined. Definitely recommend

I bought this stove during Black Friday/cyber Monday deal they had,it was a great deal for a great product,I’m happy with the purchase.

This is an adequate stove. Nothing special. I don’t notice any difference between the convection vs regular cooking.

The stove top works great! The first time I used the oven it filled the kitchen with smoke!!!! Still not sure what is wrong with it!!! :-(

Unfortunately, when they tried to deliver my new Kitchenaid range yesterday it was defective out of the box. This is the second range from Best Buy in 2 weeks and both the GE and Kitchenaid ranges had issues. The Kitchenaid regulator for the gas line was stripped (the installers kept trying and filled my house with gas.) Best Buy customer service was not helpful at all. They refused to make it right by sending out another range. The installers had my other (defective) GE already on the truck and I was going to be without any range for over 2 weeks at least. Finally, the installers called someone and got permission to leave me the GE. Hopefully, Best Buy will make this right one day soon. I am a Total Tech member and this will definitely be my last Best Buy purchase. So far, I am not impressed with Kitchenaid either.

This is a great range for the dough. Everything works fine. looks snappy. Bakes at the right temperature. Even has a pizza setting. great black color. best buy installed it as well. great deal.

Constantly smelling gas. Called kitchenaid for service and they came out with no parts. They replaced the ignitor and it still smells.

We got something greater than we expected with a price that surprised us, we always recommend Bestbuy

Excellent stove, It a little pricey but it’s well worth the money, the open style top grates are fantastic

The range is very good and the most that I like is his burn

Most liked feature is the center Burner with griddle. Like the set up of everything. Really great stove.

Working well, good performance , Fan working smooth