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Customer Ratings & Reviews

KitchenAid - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless steel-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 234 reviews

91%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-3 of 3 Reviews mentioning:
knobs
  • Rating: 2 out of 5 stars

    With I could have a do-over

    Posted
    Muddy
    • My Best Buy® Member

    Bought this unit because of discounted price and good looks. The oven works well but I have quite a few complaints. One, its too easy to accidentally bump a knob and unintentionally turn on the gas. This has happened three times and is pretty scary. Two, only one burner simmers. Three, the timer set procedure frequently conflicts with the oven temperature setting which causes frequent accidental oven turn-offs when you reset the timer. Terrible design. Four, oven cleaning feature does not appear to work at all. I have no idea what KA means when they articulate it as some type of important feature. Five, after a year I am already getting error messages on control board telling me I need to have it serviced. Still seems to work, but this does not bode well. Six, front right burner takes a long time to catch after many seconds of clicking then WHOOP! , the gas ignites explosively. Worst appliance purchase I have ever made.

    No, I would not recommend this to a friend

    • Brand response

      KitchenAidTeam

      Thank you for your review. We would like to inquire further about your review with you regarding the error codes. Please respond back to this email address, nar_customer_solutions@KitchenAid.com, with your name, phone number, street address zip code, model & serial number and date of purchase on the appliances. Also with a brief description of what you are experiencing with your appliance. We look forward to your reply. KitchenAidBrand

  • Rating: 1 out of 5 stars

    2 times and still not a charm

    Posted
    Susan
    • My Best Buy® Elite Member

    Saga: 1. First stove installed in July. Floor guys broke glass. Repaired. But should the glass have broken in the first place? Wasn't able to use oven. 2. Finally able to use oven when glass repaired. @@@@@@@@ after sent wrong door, then another new one). But, heat escaped dramatically and couldn't touch knobs. Huge issue. Unusable. 3. Had stove replaced - brand new one. Oven doesn't work. Internal fixtures not aligned and unable to be fixed. Ridiculous. Have to have stove replaced again. Not going to replace with Kitchen Aid for sure.

    No, I would not recommend this to a friend

    • Brand response

      KitchenAidTeam

      Dear Susan:
      Thank you for your feedback regarding your KitchenAid® Range. We're sorry that we have lost your trust in our Brand Appliance and hope that in the future you give us the opportunity to redeem your trust in us.Thank you.
      KitchenAid® Social Care KitchenAidBrand

  • Rating: 5 out of 5 stars

    What a great range

    Posted
    Latina
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The look is so professional cooks great Love the that the knobs don't turn so easy for my grandson, don't have to put safety covers on them. Cleans up well.

    I would recommend this to a friend