Customer Ratings & Reviews

Love everything about this oven it’s very versatile works great

Great looking stove. I do have a couple complaints though. It scratches very easily and cleaning to top of the stove is a pain as the metal is kinda rough.

Delivery men were amazing took there time on showing us what to do before use they made this buy just that much better

Hi Best Buy, we gave you 5 stars because we loved my stove and the price is perfect. Thank you very much for the delivery. We love Best Buy !!!!!

Fantastic product for the price. Works great. in stock and easy pick up.

The color of the range is stainless, It is a freestanding range with black sides. Can this be correct? If yo want to place the range with one or both sides exposed, this will not look right. Even if the sides are not stainless, the color should be a stainless gray.

The stove is so beautiful, but I cook the first day and dark spots show , very hard to take off , may be was for the little butter I use to make the pancakes.

Beautiful product easy install. My Wife Loves it!

Grates on stove are extremely heavy. Top of stove has scratches due to trying to move the heavy grates. Stove at the bottom is very low and hard to remove items. This item is not recommended for a senior or someone who has back problems. This is the worst stove I have purchased in 70 years.

We are very disappointed, this stove should be awesome. The problem is any time you remove the grates, the stove scratches. Looks really bad. We love KitchenAid products and have all matching in our kitchen. For some reason, this stove looks bad. Do your self a favor and pick a different model.

We purchased this stove a little more than two years ago. Overall, we do like it quite alot, however, some complaints are: The knobs are NOT steel and the WILL end up flaking in due time. My expectation would be, especially at this price point, that knobs would be much more durable. Customer service is subpar at kitchenaid. I called three times for assistance with the stove, the peeling knobs, and they HAVE to have the serial number. Good luck finding it and getting support from customer service. Here is the terrible link they send.https://producthelp.kitchenaid.com/Cooking/Wall_Ovens_and_Ranges/Product_Info/Oven_Product_Assistance/Model_and_Serial_Plate_Location. If you have a problem, the serial number is located on the top left poetion of the stove, on the back. You do not need to pull it out, they are on three plates tjat can be pulled up. I have a picture below Lastly, our top over for baking stopped working. Again, i would expect a stove at this price point to be functional longer than ober two years. I like that you can have the over unit operating at two different temperature, as well as convection option on the bottom

Insudey too oven door is brownish discoloration blemishes

Can’t wait until Christmas when pies and turkey are all cooking

Pros: 1. Having two ovens is surprisingly convenient! 2. The top oven is smaller but has a broiler and heats up really quickly 3. The bottom oven has convection 4. The stove has 3 timers: One cooking time timer for each oven and one kitchen timer 5. Entering time and temperature is easy with the numeric keypad (on our old stove we had to hold "up" and 'down" buttons. 6. The cast iron grate covers the entire surface so it's easy to move pans around. The center burner is convenient to keep things warm. 7. Two large burners get water boiling in no time. 8. A telescoping rack makes it easy to smoothly get something heavy in or out of the bottom oven. Nice if you don't want to spill things! 9. The bottom of both ovens is removable, so it's easy to clean (small) spills. Cons: 1. The cooktop is difficult to clean. If you're accustomed to wiping the top of your stove off with a wet cloth every day and leave it at that, this is not for you. You have to really scrub to get some kinds of food off, and you always need to wipe off the streaks of a wet cloth with a dry cloth. 2. When you leave any of the burners on high for more than a few minutes, the cast iron starts discoloring (gets brown). To remove that, you need something like Barkeepers Friend (scouring cleaner). And to really get it clean including the areas around and underneath the burners, you need to use tools to take the burners off the stove top with a Torx screwdriver and a Phillips screwdriver. 3. The knobs on the front are metal with plastic and look cheap. 4. Whenever you want to take the grate off the top (e.g. for cleaning), you have to twist it kind of weird because in the front, the right side is on top, whereas on the back, the left side is on top. And whenever the grate even touches the stainless steel, it scratches it. I almost wish I had left the plastic shipping foil on there. This is the main reason why I don't recommend buying this. 5. The griddle seems like a nice idea but it's too small and when you use it with the center burner, the front and back don't get warm enough for doing stuff like pancakes or French toast. And if you put it on the left or right burners, you have to deal with the fact that the front burners are bigger and get hotter so it's not easy to make the entire griddle equally hot. 6. Because the front burners are bigger, any pan that you want to put on top of them sits relatively far back on the stove, Sometimes that doesn't leave enough space for pans on the back burners, so you have to put the pans where they're not centered above a burner. 7. There are a number of weird quirks in the onboard programming. For example: The cooking time timers beep 5 times when they expire, but the kitchen timer beeps only once, which is easy to miss. Also, when you set a cooking time, it turns the oven off when the timer expires. Very inconvenient if you just wanted to set a timer to turn you food around or give it a stir. Furthermore, you have to do everything in the exact right order or it will give you three beeps and give you dumb looks. Example: if you want to switch temperature on one of the ovens and it's already on, you can't simply tap Bake and then the temperature; you have to turn the oven off first, then tap Bake, then tap the temperature.

pro - double oven is convenient so there's no need to heat the entire oven for a small try of food. the blue inside of the oven is nice as are the sliding racks. Stovetop is 5 burners - nice center burner in the middle for griddle (have not used this feature yet - but the oval burner looks nicer than a round one. con - the back control panel is very high and awkward looking. The range can not be pushed fully back against the back wall as there is no cut out to hide wires in the back - so the oven protrudes out more than I'd like. Also the stovetop is stainless steel and shows splatter and smears more (extra cleaning needed than the coated tops where you can just wipe off) - making the range top easy to scratch. Also, there is no warming tray on bottom. Does not come with griddle (in photos). i wish they had more options in double oven gas ranges - ones with control panels on the front of the range instead of back top.

I've had this oven for two days- have already decided to return it to best buy and try a different model. LIKES: - It looks great, beautiful oven with solid handles and nice modern display - Visibility of current oven temperature while cooking - Broiler in upper oven is powerful - Convection performance is solid; baked two sheets of cookies in lower oven and results are very consistent DISLIKES: - When using the 'regular' timer, the area for the clock is replaced by a timer so you can no longer see a time - When using the easy convect / bake / etc mode, you set the temp, and then the time. This time will show in a different area than the 'regular' timer. Unfortunately there is no way to just let the oven preheat via this method before setting your time. - When the easy convect / bake / etc mode timer finishes the oven simply turns off. This makes it awkward to add additional time (have to start from step 1) and you lose track of whether the item is finished if you did not hear the two beeps. - This oven features some sort of electronic switch to allow gas to the ranges and burners; unfortunately some noise (a light buzz) from this switch is very audible in a quiet room. You can hear the switch pop on and off when switching between 'lock' mode and regular. Another downside here- it is likely this oven is dead in the water during a power outage. - Lock mode takes too long to engage / disengage. I understand the need for it with the burners out front but a 4 digit PIN on the keypad would be much faster. - In upper oven, when using the shelf setting suggested in the manual, the rack when extended bumps / rests on the door. Poor design / fitment. - Some of the controls and actions on the control panel are just weird and not straightforward. All in all, a good performing oven, but not a good oven. If these shortcomings don't bother you this oven will definitely cook food evenly and consistently while looking sharp in your kitchen. The constant hum of the electric valve is too annoying for my wife and myself after our previous inexpensive oven making zero noise.

First test Thanksgiving dinner . I was able to hold 20lb Turkey 10 lb Turkey breast 2 sides in casserole dishes in bottom oven. Top oven rolls a different temp. Everything cooked perfectly. Oven and timer settings were easy to use. Cooked potatoes gravy and meatballs and pasta on stove burners are a little different then my other stove settings will take some getting use to but nothing burned. The only thing I don't like is the color black on the sides of the oven assumed they were stainless steel.may reverse wear my stove and refrigerator are to hide the color.

Overall, this is a really good stove. It heat realtively quickly, has great safety features, much easier to clean, and has amazing burners. The oval burner is not lighting right now, but we are hoping to get a repair done within the warranty.

My wife wanted a stove that didn’t take forever to preheat and was able to cook two things at once. This was the answer. This stove preheats so fast and saves us so much time with that and having two ovens. The other reason we chose this stove over other double oven convection stoves is because of the stainless steel top. Our last gas stove had a black top and showed everything and you had to wipe it down every day if you wanted it to look clean. With the stainless steel, you don’t have to do that. It doesn’t show the dust like the black does. I read some reviews before purchasing this about people saying how easily the top scratched when cleaning it and this upset them. Well I destroyed the top of our stove the first time cooking on it splattering olive oil everywhere while searing some meat. Olive oil is not easy to clean up as some might know and even though it took a lot of cleaning, it never once scratched anywhere. I’m not sure if these other people are using wire brushes or extremely abrasive cleaners and don’t know what the heck they are doing because this does not scratch easily unless you are using something on it you shouldn’t use on any surface you don’t want to scratch. Common sense isn’t always that common though.

I would recommend this stove any day. I love how it has the two ovens because instead of a really big one, the top one is small and won’t get the house to hot.