Main Content

Customer Ratings & Reviews

KitchenAid - 6.4 Cu. Ft. Self-Cleaning Slide-In Electric Convection Range - Black stainless steel-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 207 reviews

90%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 207 Reviews
  • Rating: 1 out of 5 stars

    Love The Look But The Stainless Scratches Easily

    Posted
    KarinMat
    • My Best Buy® Elite Plus Member

    We replaced our old stainless steel Kitchen Aid appliacances (NEVER had an issue with any of them. We just were updating our kitchen) with four items in this collection. We love the dishwasher, microwave and FANTASTIC refrigerator and the performance of the oven. HOWEVER, the stainless steel on the front area on top of the oven scratches very easily. Within the first week, there were scratches (I have high end cookware and never had a problem like this with my last oven) and things have gone downhill from there. We have had the appliance only 3 months and cannot imagine what it is going to look like in a year. A representative came out from Best Buy to change out our dented freezer door (the dent was there when it was delivered and the customer service was FABULOUS) and I showed the scratches to him and asked if there was anything that I could do to repair them. He didn't think so. I am frustrated and disappointed with this product as I love the look and performance of it.

    No, I would not recommend this to a friend

    • Brand response

      KitchenAidTeam

      Hello KarinMat, thank you for your review. We sincerely apologize for the concerns with your KitchenAid® Range and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid/ or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rating: 5 out of 5 stars

    Love it

    Posted
    Oufan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This range was the last item I needed to complete my KitchenAid kitchen. It boils water so fast, and the even heat feature is amazing. I couldn't be happier with it. The convection feature works like a champ, and is by far the nicest range I've ever owned. There really isn't anything I don't like about it except for one thing- It requires a cleaning after every use. I'm sure that every glass top range is like that so I'm not too hung up about it. I had to re-learn how to cook on it, as the temps on the burners are really hot. I never really turn it past medium low unless I'm boiling something. They heat really fast! Whenever I have company over, I get so many compliments on my kitchen, especially the range. You will not be disappointed, just be ready and willing to clean it after each use. I hope this review helps! I have the range, dishwasher, over the range microwave, and french door refrigerator, and they are all top notch quality.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    No complaints

    Posted
    AmyC

    Pros - Appearance and Warms/Preheats quickly Cons - There should be a hot indicator light also on the display, the warming quality feels cheap, and not as easy to clean the cooktop as expected. My biggest regret with this range is that I should have paid to have a gas line installed. I have never cooked with an electric range before so this is all new to me. We expected cleanup to be easier but the cooktop is not just as easy as a wipe up and we are terrified to scratch the surface. We do really like the overall appearance and placement of the display. I should have waited until after Thanksgiving to review, as we host every year and have only had this range less than 6 months. First, I would not recommend electric to anyone but if that was their only option, just based on appearance, I would recommend this range.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Slide-in for an updated look

    Posted
    redrobin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We purchased this to match our other appliances and wanted the slide-in for an updated look. We are used to an electric cooktop, however this one is a little more work to keep clean as the top is a glossy black color. Using the recommended cleaners has worked, but needs cleaning more often. The electronic control panel can be locked with a simple 3 second touch when cleaning of the panel is required. It takes a while to preheat this range compared to my old oven which had a small double oven compartment. I never owned a convection oven before, but this does offer an easy convect conversion. It will take me some time to get accustomed to cooking times and temperatures, but it has performed well so far and the convection fan seems quiet.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Terrible design

    Posted
    DaveJen
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I have had smooth cooktops before, but this thing is impossible to keep clean. I literally scrub it after each use & can not seem to get it completely clean. Also, the metal part around the control panel is full of scratches from my pans & pots, as is the side near the counter. I am cautious when using it, yet I still end up with scratches. I’ve only been using it for less than 2 months - we remodeled, so didn’t use it immediately - but it looks old & terrible already!! I’m so disappointed with it!

    No, I would not recommend this to a friend

    • Brand response

      KitchenAidTeam

      Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, nar_customer_solutions@KitchenAid.com , with your name, phone number, street address, zip code, model & serial number and date of purchase on the appliance. Also with a brief description of what you are experiencing with your appliance. We look forward to your reply. KitchenAidBrand

  • Rating: 2 out of 5 stars

    Not as promised

    Posted
    KT123
    • My Best Buy® Member

    I am so disappointed. This was THE range to get, according to the sales associate! But here are a few things: it takes 15 minutes to preheat to 350, the features are not user-friendly (when to adjust to convection? auto adjust? bake?). And, when you heat it to above 400, the stainless steel part on the top where the knobs are gets really hot. AND, we already had to call the Geek Squad to have them repair the fan that was clicking (and, by the way, you don't deal with Geek Squad for the first year, you have to deal with Kitchen Aid. This was also a selling feature, that you make ONE call to the Geek Squad and that's it. Not true...). So, we are disappointed after owning it for only 2 months.

    No, I would not recommend this to a friend

    • Brand response

      KitchenAidTeam

      Hello KT123, thank you for your review. We sincerely apologize for the concerns with your range and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid/ or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rating: 5 out of 5 stars

    Dream oven = Domestic bliss

    Posted
    Podwerkeg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    While getting ready for my trip - I bought the Bose noise cancelling headset. I wandered over to appliance center... there it sat - my unicorn in the form of a Kitchen-aid Black stainless steel slide in range, open box and all. I said I'll take it! I was able to qualify for 18 months same as cash. I love the cook top, convection feature. I'm a baker and this oven at this price point is accurate and retains temperature. The cook top heats up quickly and can accommodate my large dutch oven so no need to brown meats in a second skillet. Floors, oven, counter top is next!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    A lot of hot air vented out the front of the range

    Posted
    Mary
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Beautiful range, BUT....a tremendous amount of heat vented out the front of the range above the oven door while baking, very little warm air came out of the vents at the back of the range. Trying to cook and bake at the same time would have been very uncomfortable. Also, the front of the stainless control panel (the 3-4inch piece above the oven) was VERY hot to the touch. I returned the Kitchen Aid to Best Buy and exchanged it for an LG. All of the vented heat comes out of the back on the LG, the front stays cool. Best Buy was great to work with!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Spacious, excellent features

    Posted
    Dave
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We've had prior experience with KitchenAid's higher-end appliances, so this one for us was a natural choice. The interior is extremely spacious - can not imagine a Thanksgiving turkey big enough to not fit well. The technology features are convenient and accessible. Open window in front along with internal lighting gives total view of what's happening (so fewer times opening the oven to check). The black glass top seems a bit tough to clean, but perhaps that is more because it shows every tiny detail of crusted food, etc., in very bright contrast. So far, an excellent oven.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice looking range

    Posted
    JimmmyVanhalen
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Looks very nice in my kitchen. The stovetop works great, with many different burner choices. So far everything works as promised. The drawer below the oven is cheaply designed. It almost seems to be an afterthought. The convection oven use is a little different than my old Kitchen Aid, it just takes some getting used to. Also the oven takes quite a bit longer to preheat, but remember it is larger than most ovens. Once ready, it cooks very well. For this reason and If you mainly cook smaller portions, I would look for something smaller in the oven arena.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice stove, very consistent, but slow oven

    Posted
    Jacob
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This range/stove is very nice. Very slick appearance. The burners are nice - get very hot and the heat is very stable. Boil a giant pot of water in just a few minutes. I have two issues with this product. The first is that the oven takes FOREVER to pre-heat. When shopping we were comparing with ovens that boasted 7 minute pre-heat. This can take 30 minutes. Very disappointing. Once it's hot, it's very consistent. The other thing is that it's missing a lot of the "fancy" features other stoves have. We opted for reliability over the bells and whistles and looks like it was a good decision.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    good oven but glass top ruined in 1 use!

    Posted
    k123
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Loved the look of this range and used the oven which cooked quickly and evenly. I put one small pan on the glass cook top to make eggs - low heat, good pan. For some reason immediately after there was almost a scorching on the glass burner that looked more like mercury glass. It doesnt seem like something that can be cleaned off and we have tried. It happened the next day with two other burners and now looks silver-y and as if we have owned it for years even though it has been VERY lightly used.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Beautiful range

    Posted
    corgigirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I very much like my range . this is my first convection oven as well as my first ceramic stove top so a little nervous at first. However the stove gives simple easy promts to follow which has resulted in wonderful outcomes for the recipes and my workload is much less. The only downside is my range came damaged on one side and the oven lights went out within the first 24 hrs.this is the only reason I gave this product 4 stars instead of 5. But the geeksquad went to work and checked everything out replaced the lights andare continuing to work with me to make sure I am satisfied. So over all I am extremly happy with my purchase

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    If thinking about the black stainless don’t do it

    Posted
    Tlyn
    • My Best Buy® Member

    Really love the look of the black stainless but was told by my Best Buy salesmen that the KitchenAid product was better. It’s not! It’s still just a coating and scratches like a scratch off ticket. Very disappointed since I purchased both the dishwasher and range. Also my glass top has very fine scratches already and I had a cheaper Whirlpool range for years and never had a scratch on the glass top.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Kitchen aid Electric Convection Range

    Posted
    AST08
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This review is for Kitchenaid-6.4 Cu. ft. Self cleaning slide in electric convection range-stainless steel. First, the appearance looks great and great quality and warms quickly. I’ve been following this product line for quite sometime and waited for it to go on sale to make my purchase cause they are pricey but waited for the right time. Slides in perfectly and does not look bulky and works great. Warms quickly. The stainless steel looks great with the other stainless steel appliances.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    5 stars for BBuy 3 stars for KA

    Posted
    Foodie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Oven is a beauty in kitchen. So far like how it cooks a lot. It took 4 ovens though for KA to get it right. If you buy one, be sure to inspect door closely, there was always an issue with it being crooked. If you have the Geek Squad protection, which I suggest on this big of an item, they are awesome about exchanging it until it's right. Still would recommend but with above warning to get the GS protection.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Looks like a commercial range

    Posted
    John
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Installed stove myself need to keep in mind need to change your old connection to a plug type cable and needs to be mounted in wall at very low height so stove can be pushed completely in. After install wipe down inside of stove including racks so u don’t have terrible smell after first heating. Stove is very different from n my old stove it takes long time to preheat, cooks very evenly and holds temperature exactly to temp set. Convection works somewhat faster and recommend using this for most cooking.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    More Than Ecpxpected

    Posted
    FreeBrady
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This is a True Slide In, make sure you measure before delivery. I read online what the opening needed to be and cut our Center Island to those measurements and it fit perfectly. I did buy the extra trim kit to cover over the small gap between the counter and oven, it covered my little mistake and now looks like a Pro put it in. Burners heat up very fast, oven is spacious and it looks like it should sell for $3500. We Love it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Looks and Works Spectacularly

    Posted
    Chris
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This stove looks as nice as it works. I love the digital oven controls and that those controls have an easy to engage/disengage lock to keep little hands from turning the oven on/off. Simply hold the Start button for 3 seconds to lock/unlock. Seems to heat up quickly. Suggestion: Weiman Stainless Steel Wipes make cleaning the metal extremely easy. (Note: We paired this with the KMHS120ESS microwave--which is also really nice.)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Beautiful oven

    Posted
    motherof2plusextras
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I knew that I had wanted a glass top oven with the controls in the front. So far it has been everything that I had wanted. The only things that I have noticed are that the oven does take a while to heat to the desired temperature. It may be due to the fact that there is quite a bit more square footage to heat compared to my last stove. The other thing that I have noticed is that due to it being a black glass top, it shows every little bit of dust. I would not hesitate to pick this oven again. It is everything that we needed and it is quite nice looking.

    I would recommend this to a friend