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Customer Ratings & Reviews

Your price for this item is $3,419.99

Customer reviews

Rating 3.6 out of 5 stars with 51 reviews

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Rating by feature

  • Performance

    Rating 3.3 out of 5 stars

  • Ease of Cleaning

    Rating 3.1 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

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Cons mentioned filter

63%would recommend to a friend

Customers are saying

Customers enjoy the large oven size and even cooking of this 6.4 Cu. Ft. Self-Cleaning Slide-In Electric Convection Range, with many praising the effective downdraft feature. However, some customers found the installation process challenging and the controls somewhat complex to learn. Overall, the positive feedback on cooking performance outweighs the negative comments regarding installation and controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 51 reviews
  • Rated 4 out of 5 stars

    Hi quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend to anyone, but measure space carefully. Very nice, but then very expensive too.

    I would recommend this to a friend
  • Pros mentioned:
    Oven size

    Rated 5 out of 5 stars

    Excellent slide-in range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like other reviews said, after the initial issues with delivery and setup, the range itself is great. They had to create a new hole for the vent. The first crew didn’t do that (long story). It cooks evenly. Heats up fast. Overall great range.

    I would recommend this to a friend
  • Pros mentioned:
    Downdraft

    Rated 5 out of 5 stars

    Quality range/oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a quality downdraft electric range/oven this is it. Great features and the downdraft is quiet and efficient.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Check your appliance very very carefully before!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First delivery, Downdraft never connected. When another person came to check found also that there is a bend leg on Left side on stove noted after bottom panel removed. Date for replacement has been put off twice now it will be May 29, 2024 . Very disappointed!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Downdraft

    Rated 4 out of 5 stars

    Down draft KitchenAid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this oven sight unseen so very happy with the service and quality of this down draft oven...I have one complaint it is hard to clean stainless and glass top..that is why four stars. Other than that, perfect A plus, for the cost pricey but worth it..

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 3 out of 5 stars

    Had to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too complicated to install, even for a professional

    No, I would not recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Nightmare Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This whole experience has been a disaster from the purchase in Sept to the inability to obtain the unit (5 delivery dates failures over 5 months) to the inability to install. Best Buy should not sell appliances that they can't deliver much less install. The unit is still sitting in the middle of my kitchen. Total incompetence was clearly on display from start to finish. So disappointed. Been with any stove since Feb 3rd when they hauled away the old unit. So frustrating...

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps. KitchenAidBrand

  • Rated 1 out of 5 stars

    Can't use the stove because of missing parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing this 'open box' stove has been a nightmare. First the template, anti-tipping bracket, and filter were missing. Then we realized the back electrical cover was missing, as well as an electrical clip. Meanwhile our old stove is gone and we are without a stove until parts arrive--who knows when. We were assured all the parts would be with the stove when we purchased, and also when we picked it up. Don't believe them! Sorry I can't tell you if the stove even works yet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good stove replacement for previous Jenn Air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stove is really nice. However, the "free" installation that was advertised during the purchase was a little misleading. Turned out to be a custom install that added and additional $150 to the total cost.

    I would recommend this to a friend
  • Pros mentioned:
    Downdraft

    Rated 5 out of 5 stars

    KitchenAid Downdraft Stove

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re very pleased with the KitchenAid downdraft stove.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great stove.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this stove. Looks good and cooks even better! Very pleased with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Downdraft

    Rated 5 out of 5 stars

    great convection range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a convection range with a down draft and this one was the best option on the market.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks very good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems okays though it is installed haven’t had the opportunity to test it out yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen aid downdraft range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, replaced a Jenn Air less expensive and works better. Price doesn’t always make a better product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instant update to my kitchen. Works well enough. Downdraft could be more powerful

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great shopping experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior shopping experience and met with real caring Best Buy Team Members

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kichen Aid induction oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received, but was able to use for Thanksgiving Dinner. Waa easy to use and worked to perfection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchenaid Slide in and down draft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stove is quick and hot. The downdraft ventilation works great! A pleasure to cook with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful stove, easy to clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to have a downdraft stove so limited choices. This one is beautiful and easy to clean. Use the BestBuy credit card to get the best deal.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Outofstock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to wait 10 weeks and still don’t have it but have promised date

    No, I would not recommend this to a friend