Customer Ratings & Reviews
- Model:
- KFDD500ESS
- SKU:
- 6623489
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Ease of Cleaning
Rating 3.8 out of 5 stars
- Quality
Rating 3.5 out of 5 stars
Customers are saying
Customers appreciate the 6.7 Cu. Ft. Self-Cleaning Freestanding Double Oven Electric Convection Range, especially the oven size, ease of use, design, features, and appearance. Many find the double oven feature amazing and the unit very attractive. However, some customers have reported issues with the knobs and glass top breaking, and have noted that the timer only beeps once.
This summary was generated by AI based on customer reviews.
Kitchenaid dual fuel range...GREAT!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great range; although BB wouldn't price match their own online lower price! Would buy the range again!!!
I would recommend this to a friendFuel Fuel Double Oven
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had different brands of double ovens over the last 20 years. After being a bit disappointed with the performance of our last Gas oven, when I heard about the incredible benefits of the dual fuel, I was sold.
I would recommend this to a friend- Cons mentioned:Knobs
Knobs peel
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Uneven heating, even after calibration. Knobs are NOT stainless steel as advertised. They have foil that peels off the knobs. Terrible oven. Terrible investment.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, CarrieD. We apologize for the concerns that you are experiencing with your Range, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
- Cons mentioned:Knobs
Nope.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It only lasted 3 years. Going to the dump tomorrow. Wife complained of frequent smeel of gas. She also sometimes when she reached for the knob she would get a small shock. The heat from oven vents disfigured the chrome knobs. Went back to a electric smoothtop oven. It was a experiment and it failed.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello BCTWEEKER, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Great appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This KitchenAid stove brand exceeds my expectations and functions well. Will definitely recommend to friends.
I would recommend this to a friendNice but temps in oven not met or held
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pre-heat shows the temp setting has been met but its obvious by feeling the oven that it isn't. So we shut the oven off and turn it right back on and the oven temp will show approx. 60 degrees cooler and then it heats up to the set point, maybe. Very disappointed for a 2 grand oven. On hold forever with Kitchen Aid.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Mark, thank you for your review. We sincerely apologize for the concerns with your Range and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
this order had been cancelled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was cancelled before it was delivered b/c I wanted electric stove and gas top.
I would recommend this to a friendMr
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I would recommend this to my friends and family.
I would recommend this to a friendTried two and they both failed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased one that would not power on when they were here to install. They suggested calling the range manufacturer to get is fixed. Right, brand new never been fixed and a repair already. No thanks. They sent out a second one a few weeks later with the same issues. Said forget it all together and went back to my old one that still works. So long kitchen aid
No, I would not recommend this to a friendThere is no stock
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been waiting five months for a stove that according to them they had it in stock and it is a date that they do not assure me when they deliver it.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Jorge, Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Interior lining is peeling off
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Interior coating started peeling off. Started on week 53 and yes, the warranty last 52 weeks.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Avoid, thank you for your review. We sincerely apologize for the concerns with your appliance. To easily schedule service online with one of our Local Certified Technicians, please visit the following link.https://bit.ly/31WPKQu
Absolute garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute terrible experience this oven is overpriced and garbage. We have multiple error codes and the first time we decided to put it on the clean mode it breaks down. We shut the breaker off and got it back on and it was working and then decided to lock the doors and not let us use it again waiting for somebody to help us
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Range, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
