Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

$1,799.99
Save $450
Comp. Value: $2,249.99

Customer reviews

Rating 4.3 out of 5 stars with 488 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Ease of Cleaning

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are pleased with the large oven size and ease of use. Many also appreciate the attractive appearance, useful features, and sleek design. However, some customers have reported issues with the knobs and glass top breaking. Additionally, a few customers have noted that the timer only beeps once, which they find to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 489 reviews
  • Pros mentioned:
    Oven size

    Rated 5 out of 5 stars

    Beautiful and love the 2 ovens

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a Samsung that died after a year and would never cook at the temperature the oven was set to, we got this beauty! I LOVE, LOVE, LOVE the sleek look of the outside and the black stainless is gorgeous. It cooks at the set temperature in the ovens and the best part is that the 'low' settings on the cooktop are actually 'low' settings! On our former stove, High was high and low was high as well and everything burned! This stove actually allows you to turn the heat down and things stop cooking as fast if you want them to. I do have a few complaints...neither oven is large enough for my turkey roaster with the lid on. It fits without the lid in the bottom oven but if I want to roast something in a roaster with the lid, I need to find a new roaster I guess. You have to be careful opening the bottom door, as it lays on the floor when it's completely open. if your toes are under the handle when you open it, it does hurt a bit when it lands on your foot. Also, I find I have to practically get down on my knees to get the bottom rack to slide out...I realize that this probably has to be this way in order to have two ovens in one stove so I can live with this...it is super great being able to cook at different temps in each oven. My number one complaint about this oven is the very large vent holes behind the handle on the upper oven door. Why? We have only had the stove a short time and there is already a drip between the layers of glass that got there thru these vents on the door. I had this same complaint of my old stove....this design needs rethought. I don't want to have to take the door apart to clean between the two panes of glass, why do the vents have to be there and open to the glass panes...I think that is asking for trouble. There are no large vent holes on the bottom door oven, why do we need them on the top door? Anyway, now my brand new stove has an unreachable ugly drip of something between the panes that you probably wouldn't notice, but I know it's there and it is annoying to think about. I think every oven has these so I guess they are not a deal breaker, I do still love it.

    I would recommend this to a friend
  • Pros mentioned:
    Oven size

    Rated 5 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super excited to have two ovens! I definitely need them love to bake, roast, broil and having to wait for a free range messes up your dinner, lol. So I am grateful I have two now.

    I would recommend this to a friend
  • Pros mentioned:
    Oven size

    Rated 4 out of 5 stars

    so far so good. I have only had it for 2 weeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love my stove. One thing I noticed is the top oven cooks hotter than the convection oven. I had two pans of cookies in, one on top and the other in the convection. They were both cooked on the same kind of pan and at the same temp and for the same length of time. The cookies in the smaller top oven were more brown on the bottom then I would have liked. The cookies baked in the convection oven were perfect. My personal opinion is that the smaller oven bakes hotter because of it's small size. I will need to adjust my cooking time accordingly to see if this helps. I also wish the stove was designed so that it could sit flatter against the wall. The closest they could get it to the wall still leaves it sticking out 1-1/2 inches beyond the cupboard. That is after my private installer came back and had to redesign how it was installed initially. An 1-1/2 may not seem like much but it makes it more difficult to reach items in the cupboard above the stove. I did not give the stove 5 stars because I have had it such a short time.

    I would recommend this to a friend
  • Cons mentioned:
    Glass top

    Rated 2 out of 5 stars

    Not Happy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was delivered November 10th. It has had light use and still looks brand new. The top glass is a little difficult to keep clean. It shows a lot of dust. Overall, I was happy with this range until I noticed the porcelain at the bottom of the top oven has started to crack. Very disappointed considering the light use it has had in 4 months. I will be contacting warranty service shortly for a replacement. Aside from that, it's been great.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Oven size

    Rated 5 out of 5 stars

    Classic design with modern features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this stove for its classic look, without having a crazy needless touch screen or anything we wont use on a stove. The double oven with this is great, yes you lose the bottom storage or warming drawer. But who really uses that anyway except to store cookie sheets? We have space elsewhere for those. The duel fuel in this model, gas range, electric ovens was critical, and during the sale we took advantage of, we were getting a superior model for the same price of lower tier models. Would definitely suggest this model if it went on a great sale! Full price, eh, feel like you're paying a bit for the kitchenaid branding. But the quality of the materials and their finishes is certainly apparent.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super functional and looks great! Love the convection feature in the lower oven and the keep warm spot in the range! Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Oven size

    Rated 1 out of 5 stars

    cracked chipping enamel in 6 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this oven 7 months ago. One month ago I noticed that the enamel was cracking and flaking off in the upper oven. The upper oven is used minimally - I prefer to use the convection oven in the bottom (wish they were both convection). I called to ask about warranty coverage and was told that enamel is "cosmetic" and not covered. If I want to talk with a service technician to confirm this, I will have to pay for the call. I am unbelievably disappointed in the poor quality of this appliance, and the lack of service provided by KitchenAid (charging me for a phone call?!). This is supposedly a high end appliance - one of three KitchenAid appliances that I purchased together - a purchase that I very much regret at this point. The enamel protects the rest of the oven - without enamel, the rest of the oven is exposed to moisture/food/etc. Enamel is not cosmetic - it serves a function. Of course, by the time the function of the oven itself is compromised because of the cracked enamel and related damage, my warranty will be expired. My last oven was a Jenn-Air and I never had a problem with it for 10 years - I wish I had brought my 10 year old Jenn-Air to our new house - I'm sure it would have worked longer than my brand new KitchenAid.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello mac111, thank you for your review. We sincerely apologize for the concerns with your Range and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Appearance, Oven size

    Rated 5 out of 5 stars

    Great oven - wife loves it!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this!! Double oven works great and it looks wonderful in our kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Oven size

    Rated 5 out of 5 stars

    Stove

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way the stove has an upper oven and a lower oven. It’s amazing great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Oven size

    Rated 5 out of 5 stars

    Double Oven

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new double oven and our sales associates was very helpful with our purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen Aid Double Oven

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kitchen aid needs to do something about the glass cooktop. As most are saying, very difficult to clean. In addition, The stainless steel strip around glass cooktop scratches beyond belief! Do not think necessary. Otherwise, love everything about this double oven. Love to use it; cooks and bakes beautifully!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Oven size

    Rated 4 out of 5 stars

    Nice looking oven

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the look of this oven. I like the top oven. Convenient. Haven’t tried the convection oven yet, mostly use the top oven. Burners could be better however, since only one front burner is adjustable. One large burner in front is for large pots only. Would have been better to have two adjustable burners. Glass top harder to clean than my old Maytag oven, don’t know why that is.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Oven size

    Rated 5 out of 5 stars

    KitchenAid Stove and Range Top

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new double oven stove and range top. Great improved features and like that controls are at the top

    I would recommend this to a friend
  • Pros mentioned:
    Oven size

    Rated 4 out of 5 stars

    Good oven, glass cooktop is just ok.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have had this oven for over 12 months now, and am satisfied with the quality. It is very convenient to have 2 ovens. The top oven does seem to cook faster than expected - I have been meaning to get an oven thermometer to see if the thermostat needs adjustment. The good news is that you can do an adjustment on this oven if needed. They big lower oven has convection bake, which works very well. The stovetop is only "ok". it is difficult to control the heating, frequently going from too hot to too cold - but this is a common challenge with all electric cooktops and likely also depends on your quality of cookware. The biggest drawback is it is very difficult to clean and keep clean the glass cooktop. The stainless steel exterior is great and easy to keep looking good, but the glass cooktop is a completely different story.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Oven size

    Rated 5 out of 5 stars

    Love this Oven

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love Love this. It’s fun to use the top oven for everything, so remember to use the bottom one too. Cooks and bakes evenly. Used the broiler for stakes tonight as it was too cold to grill outside. Perfect! Cook top is easy to use. Love the 3 sizes burner for small medium or large pans. Easy to clean too!

    I would recommend this to a friend
  • Pros mentioned:
    Oven size

    Rated 5 out of 5 stars

    This is a MAJOR improvement over electric.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We also own the electric flat-top version of this range. The ovens on this unit and its electric predecessor are FANTASTIC. I LOVE the convection baking option on the lower oven. Very even baking. I much prefer the gas range top over the electric range top of its predecessor. The gas top allows you to very finely adjust cooking temps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid Dual Fuel Stove

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new KitchenAid stove. It is beautiful and works beautifully. The cook top is easy to clean. Having the two ovens is very useful. I can use the smaller oven for many items I cook. The larger oven is perfect for making bread.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Oven size

    Rated 5 out of 5 stars

    Beautiful range

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been using this range for a few months now. It is not only beautiful, but it is so versatile with the two different size ovens, the top is easily cleaned. I will be replacing the rest of my kitchen with all new Kitchen Aid products from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Oven size

    Rated 5 out of 5 stars

    Good quality for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design and look. Fit well except for wall to range distance. Rear shielding prevents pushing all the way back into L bracket. 220v socket oriented the wrong way. Otherwise, works very well. Cooktop heats up quickly and evenly. Will be using double oven with the Holidays coming up.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Oven size

    Rated 5 out of 5 stars

    My dream stove

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted a double oven but wasn’t sure if I would like it or need it. So far I love it! I’m still figuring out all of the features and how everything works. This is more complex than my previous simple model, and that doesn’t slow me down. I’m very glad I bought this one!

    I would recommend this to a friend
Sponsored