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Customer Ratings & Reviews

KitchenAid - Architect II 24" Double Drawer Dishwasher - Stainless-Steel-Front_Standard

Customer rating

Rating 3.1 out of 5 stars with 9 reviews

33%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-9 of 9 Reviews
  • Rating: 1 out of 5 stars

    Terrible!! NO NOT BUY!!

    Posted
    Quasar281

    I had this dishwasher for two years and it was terrible!! I always load properly and pre-rinse before running and from day one it never fully cleaned the dishes. It will not fit dishes larger than 10" diameter in the upright position, they must be tilted which effects its cleaning ability. Large pot and pans barely fit in the drawers and never got clean on the first cycle. Cookie sheets and plastic cutting boards, forget about em… Then, parts started breaking… First the plastic covers to the vents inside cracked and broke off. The top drawer stopping draining, the motor would just hum, so water built up and had to be vacuumed out. Then the bottom drawer began leaking every time it ran which seeped through the sub-floor into the basement. And of course, all of these problems started right after the warranty expired. Oh, did I mention this dishwasher is grossly overpriced!?! Save yourself!! Go get a nice stainless steel tub dishwasher with a food disposal, steam and sanitization options for half the price.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Kitchen Aid Double Drawer Dishwasher

    Posted
    linb

    I couldn't wait to get my new double drawer kitchen aid dishwasher in stainless steel. I was very excited to get this great product that would be soooo convenient. But, I cannot load dinner plates in the machine w/out shoving my hand in the machine as I open it, to keep the plates from scraping along the top of it. That's the only problem I have with it, however I see it as a huge problem as we use dinner plates everyday. I have tried to figure out how to lower the racks but have been unsuccessful so far. If anyone out there has conquered this quirk with this design, I would greatly appreciate learning what you have discovered. Otherwise the product would be very convenient and its value and features would be rated much higher by me.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Awful performance

    Posted
    redkimber

    This dishwasher is just awful. Where do I start? First of all it does a terrible job of cleaning the dishes. I used the proper powdered detergent and rinse aid as directed. Secondly it runs FOREVER, over 3 hours sometimes. Thirdly it is too small to fit the plates without tilting them which hinders the cleaning. The plates do not fit on the bottom, only the top. Each drawer is much smaller than the top and bottom of a normal size dishwasher so you can't fit nearly as much in it. Fourthly (is that a word?) It is very difficult to figure out how to load it, i.e. where does everything fit? In any case if I were you I would steer free of this. I am in fact returning mine to the store in the morning.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great buy!

    Posted
    TXTAXGIRL

    I read alot of comments on the two drawer dishwasher. Saw good and bad. I loved the idea of two drawers to be able to load one and put it on clean. Then, put the new dirty dishes in the second ddrawer while the other is running was great. So, I tried it. I have been happy ever since. With just my husband and me, it will make it convenient. When the rest of the family is home, the extra drawer will be great. My plates set is very large. I found if I put them in the middle they fit. Once I figured that out, I have been happy with the machine.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Poor design.

    Posted
    Sam30319

    Great concept in splittting washing loads...but the design is unbearable. Large plates cannot be loaded side by side with smaller plates. No room for glass ware. No room for large cutelry items. Because the interior design is so poor, top and bottom are running constantly so the two drawer concept just doesnt hold up. Cycles are very long. Very poor drying performance. I would not recommend this dishwasher at all. Thank goodness the retailer is willing to swap this out!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    LOVE IT!

    Posted
    JosephTheDad

    We've had this dishwasher for about a year now. I keep looking for problems, but we've never encountered anything! It washes the dishes great and having two smaller compartments makes it way easier to keep on top of the housekeeping! The dishwasher IS louder than our old Bosch, but it hasn't changed the volume of our conversations in the kitchen. Would highly recommend this dishwasher to anyone who's ever felt guilty for running a half-filled dishwasher!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Just getting used it

    Posted
    linda76

    Just got the new dishwasher last week, first they had trouble putting it in. My house was built 15 years ago, didn'i think there would be a problem, the lenght was 1/4 inch to short. My husband was able to do put a piece of thin wood in between th cabinet and the dishwasher. it is fine now. Trying to get use to loading the new dishwasher,but starting to get better.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not good for family size.

    Posted
    shopper21

    I like the dish washer. My problem with it, is that you can not fit alot of dishes in it like a reg one. Also there is not a very good drying cycle in it. I do like that i can run half at a time, because one fills up before the other.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    i love this thing

    Posted
    cat105

    if you have an extra couple thousand dollars lying around than this is the product for you. appliances are my life.

    No, I would not recommend this to a friend