Customer Ratings & Reviews
KitchenAid - Architect Series 23.1 Cu. Ft. Frost-Free Counter-Depth Side-by-Side Refrigerator - Black
Customer ratings & reviews
Warning, warning...danger Will Robinson!Posted
First one delivered. Within 7 days found that the freezer door wasn't sealing...lots of moisture issues in the freezer. Upon closer inspection it looks like the fridge door is warped or bent. Called to exchange. Two-weeks later the special order replacement arrives and is delivered. Plug it in and purge the water lines. It ran all night long on max cool...only to reduce fridge side temp to 65 degrees. Come get it. Returning this for a full refund. Manufacturer has been given two shots to get it right. KitchenAid has completely lost their reputation for quality as far as I'm concerned.
No, I would not recommend this to a friend
At this point there is only one other review of this item on the Best Buy site and it is not good so I am countering the other review. This was purchased primarily because it was the ideal size for my opening but also because my other appliances are Kitchen Aid. Looks great, it is quiet and the freezer door mounted ice unit adds some space. Other than an incredibly small bottom door shelf on the frig side, storage space is fine. Do not be afraid to purchase this model - so far no complaints.
I would recommend this to a friend