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Customer Ratings & Reviews

KitchenAid - Architect Series II 26.3 Cu. Ft. Side-by-Side Refrigerator - White-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 47 reviews

  • 20%
89%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 47 Reviews
  • Rating: 4 out of 5 stars

    KitchenAid

    Posted
    Todd111

    Cons: Fit and Finish on the inside is poor (refrigerator side) - internal water filter door is not aligned correctly. Inside lighting is not flush with the refrigerator body on the inside ceiling. It clips in and you cannot get it to completely snap in. Could use additional shelf in refrigerator door. This one has 4 and the top shelves are gallon size so you have to put spices on the 2 bottom door shelves. Made in Mexico not USA. Not up to what you expect for a Kitchen Aid as far as attention to detail. There is no floor model at Best Buy to review before purchase Pros: Inside lights are very bright. My wife loves the difference vs. our previous Whirlpool with incandescent lighting. Very Quiet Operation Can get full size glass under dispenser. Touch pads have lots of functions Very large capacity Very energy efficient. $55 per yr. was least cost on energy label. Overall satisfied with purchase but quality control could be better on the fit and finish side at the factory. Looks like out of spec parts were used on the filter door. I am a QC manager so I pay attention to the details.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Issues

    Posted
    rrryb
    • My Best Buy® Member

    This is the first refrigerator I've had that does not dispense cold water. I'm not sure what the point of a water dispenser is if you can't get cold water. Also, the refrigerator door sticks out about a quarter inch more than the freezer door. The appliance repairman says it's just that the gaskets aren't the same thickness and it will even out over time. I've never had a refrigerator that starts out that way and it didn't look like that in the showroom. I'll never buy another KitchenAid appliance. The repairman came in with the attitude that nothing was wrong and there was nothing to be done to fix either of the issues.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great refrigerator for the price!

    Posted
    lilbnyfoofoo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I was looking for a refrigerator under $2k and everything I looked at was cheap. When I found this one I could not believe the price that was being asked for it. Yes, the ice maker is loud when the ice falls and you can't get the ice dispensed when the refrigerator door while it is open, but this is a steal for the money! The next closest refrigerator that I found that I liked was over $3k. This one has all kinds of settings - even measures how much water is dispensed, and is energy efficient too. It has tons of room and the drawers and shelves are made of real solid plastic, not like the other cheap refrigerators that I saw in the same price range. The shelves are sturdy and do not bend. I love my fridge!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wonderful light

    Posted
    Buffalowm
    • Verified PurchaserVerified Purchase

    This is a great mid-size refrigerator side by side. I love that I can now separate everything into categories for each shelf in the freezer. The refrigerator has nice shelf space and door space and it would work well if your family is small. The light is spectacular so that you can see into the bins and in the back of all shelves. Basically I love everything except that if you want to take ice in your cooler the ice maker is too small to make enough ice. If you camp a lot you probably won't like this. All in all, it's pretty perfect if you are not an ice hog like me.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    LOVE IT

    Posted
    chadlicious
    • My Best Buy® Member

    Love this fridge. Has plenty of space and options to move shelfs and really customize the fridge. The LED lighting is spectacular, something so simple but so inviting and warm just makes it look extravagent inside (never thought I'd say that about a fridge..lol) Features/options for ice and dispenser are great and perfect for us. My only gripe is you can't dispense water when the fridge door is open and for us since our family is always in the kitchen and in the fridge, getting water, cooking, etc.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Roomy refrigerator: Easy to see & reach contents.

    Posted
    OTINO

    The LED lighting is great. There are upper & lower shelves for tall or bulky items like milk. Plenty of shelves; some pull out. Two freezer drawers are convenient to separate items; Easy to polish exterior!!! This is our 2nd side-by-side, 1st stainless, which is all vertical finishing, door handles included, making it easy to wipe WITH the polish finish. The icemaker is a bit loud, but compact inside door offsets the noise. Good quality & value for $.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very happy

    Posted
    RenRen
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We've had our KitchenAid refrigerator for about a year now. It's a very reliable, attractive and good appliance. We did have a bit of an issue with the display locking up during the first couple of months, but a service man came in and replaced the display (no charge since it was still well and truly under warranty) and everything has been working perfectly ever since. There's plenty of shelving, it's easy to clean, and we love how energy efficient it is too. We are extremely pleased with our purchase!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great fridge!

    Posted
    tks2012
    • My Best Buy Premier Silver Member

    After one month I am very happy with this fridge. I got a great deal, $1529 plus free delivery. Shelves and lighting are very nice. It is very quiet. Lots of useable space compared to my last fridge. I have not used the ice maker. I am partial to the side-by-side fridge. I am not going to give up on it just because you can't fit a pizza box in the freezer. I think the freezer is better organized than a bottom freezer. No complaints at all so far!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great appliance!

    Posted
    dtreader
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Excellent performing appliance. Great features, perfect amount of interior space for my needs with no wasted/unused spots. Freezer feels cavernous and I've been able to store more in this freezer than my 20 year old chest freezer. Controls are smooth and easy to operate. Stainless steel exterior is beautiful but is a bit painful to keep clean from little fingerprints. Overall I'm very happy with my purchase.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    is a terrible refrigerator.

    Posted
    Ferpuer

    It is a terrible refrigerator, the touch panel was misaligned, it makes a horrible noise when is making ice and you take it. A technical came by, but the remedy was worse than the solution. I paid a lot of money for something shoddy and when I claim I didn't have enough help for Best Buy/ or Pacific kitchen & home. do not buy this refrigeration, there are better options.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great refridgerator

    Posted
    GenghisKhan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Our old fridge had an icemaker but no door access for ice or water and no filter. This unit has all and even can be preset to fill a glass to desired level with water. Water filter is very easy to access. Also has a freshness filter that removes certain off gassing from fruits and vegetables to keep them fresh longer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Refridgerator

    Posted
    BeamMeUpDude
    • My Best Buy® Member

    We spent more than we originally intended but this side by side is very nice. There are lots of features to the in the door water and ice dispenser. I like the easy change water filter plus the freshness filter. Configuration and adjustability of shelves and bins is very good. Surface is easy to keep clean.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice work Refrigerator!

    Posted
    mayxanh
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    It is a right choice to choose the Kitchen Aid Refrigerator. Especially, this model is reasonable price for people like Kitchen Aid. I have two people came to my house and guessed the price is not below $2,000. But this one is cheaper than, Not thing more to say this Frig is the best price and the best quality forever. We love it!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Exceeded Expectations

    Posted
    PhiSo
    • Verified PurchaserVerified Purchase

    There was a slight sour odor for two weeks after installation, even after setting up the "Air Freshener". Put in a box of Arm & Hammer and all was well thereafter. The new Kitchen Aid exceeded all our expectations for ease of use, storage and fit. We are pleased with our choice.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Looks great.

    Posted
    matrix86
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This fridge is awesome. Looks good and works well. Only issue we had is that the box is really large. It was almost too big to fit into my house. They had to disassemble the whole thing and take the door off the hinges just to squeeze it through. So be sure to measure your doorway before buying.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Fridge for the right price.

    Posted
    eril1973
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I bought this fridge about a month ago and no problems so far ,the price was great ,the interiors is ok but I wish it was more fancy specially the lightning is nothing compare with Samsung and shelf's are kind a cheap ,other than that is good no complains so far, will see how's it goes .

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very large refrigerator in compact space

    Posted
    TonyS4343
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The LED lighting and glass adjustable and pull-out shelves make this nice refrigerator very user friendly. It has a large interior space on both the freezer and refrigerator sides. The multiple drawers and adjustable shelves make it easy to store and keep food.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great fridge overall

    Posted
    TODDKM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The fridge is great looking and has a great ice maker. I like that you can put gallon milk in the door.We had the top of the line sear model,which only lasted 5.5 years. The appliance tech said that KitchenAid is the best. We love it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    This Open Box purchase seems to be operating fine.

    Posted
    Yvonne
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The stainless steel look is brushed but still shows fingerprints. The frig is operating fine at this time.The store and employees were very helpful. The delivery service was terrible. Suggest you get another 3rd party service for delivery.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great appliance for the price

    Posted
    thefierceone
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    When I walked into Best Buy my expectations were really low and then upon speaking with one of the reps. and him showing me the products and the warranty I was sold... Great customer service and Great Products!!!

    I would recommend this to a friend