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Rating 3.6 out of 5 stars with 70 reviews

66%would recommend to a friend.
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66%
would recommend to a friend
Page 1 Showing 1-20 of 70 reviews
  • Rating 1 out of 5 stars with 1 review

    Piece of junk

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    Posted .

    Broke the first in the first 24 days and store or customer service is terrible!!!! Make the sale and then won't make it right when it's a Lemon!!!! The won't exchange it or refund my money!!!! Never going there again!!!!! Won't get under 50 and food and milk spoiled

    No, I would not recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Solid choice

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    Posted .

    After pouring over about 100 slightly different available models, we finally decided on this KitchenAid model. It seemed to have the right combination of good looks, features, and price, and after living with it for several weeks, I'm still very happy with our decision. One of the main drivers in our choice was that this unit still has two separate dispensers for ice and water. Most of the models have lowered cost by including only one dispenser so that you have to push a button or two to switch back and forth. Sounds trivial, but actually a pain if you are a frequent ice water drinker and want to quickly fill a glass with only one hand available. Only complaint is that when first installed a rather annoying ticking noise was coming from the back of the unit. I unscrewed the back panel and found that a piece of tape was flapping against the fan. Easily fixed with a screwdriver and scissors.....lucky for me I'm handy enough to sort this out.....others may not have been so willing to investigate.

    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    I really want to give it 5 stars

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    Posted .

    I would love to give this refrigerator five stars because it's gorgeous and I do love everything about it! BUT the first one we got the freezer nor the ice cube maker worked so they ordered us a new one, and gave us the floor model while waiting about two weeks for the new one. We recieved the new one and unfortunately it had a dent on the side (which very well could've been the delivery team) but also the water dispenser doesn't work!!! Kitchenaid gladly scheduled me a maintenance appointment so I hope everything can get fixed because if it weren't for these few things it would be perfect!!

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great deal

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    Posted .

    We love this fridge. plenty of space. it was a little bit deeper than our previous fridge, but our room had plenty of space. The motor is on the loud side. That is my only gripe.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    KitchenAid - Architect Series II 28.6 Cu. Ft. Fren

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    Posted .

    My Maytag compressor failed after 7 years, I assume it should last more than 10 years. Cost to fix it is 900 dollars. So shop for new one and know that Kitchen Aid is expensive but found out its compressor is up to 10 years warranty instead of 1 year for Whirpool's family like Maytag. So you know its expensive price includes the extended warranty. Will not consider this machine originally, MSRP $3300, but with discount down to $2500 with larger size and 10 years warrant is worth the try. It's compressor is still noisy but tolerable and according to my wife it can keep the food fresh 1 week longer than the old Maytag. Huge inside with LED gradually light on and silver color inside instead of pure white which you will be tired to see once you see this color. Got two drawers in the freezer which use the space nicely. Only thing missing is the 4th door. I know Whirpool has exactly same model with 4th door but the inside color is white and 1 year of compressor warrant plus about $2400 make it a obvious choice here. Kitchen Aid should come out a new model with 4th door soon with 28.6 cut feet size. It does has a 4th door model now with 25 cut feet and white color. But its chunky ice maker inside make it feel small. If this machine can last longer than 10 years, I will be happy to buy another Kitchen Aid after that.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Roomy and easy to reach drawers

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    Posted .

    I really hated my side by side but I am even more pleased than I thought with the french door bottom freezer combination. It's so easy to find places to store things and I am not constantly rearranging things so they fit in the frig or freezer. It's just very well designed. I also like the ice machine/water dispenser features - my son loves choosing the amount of water to fill his glass and I like the smaller ice cubes. Stainless is a little more fussy about cleaning than my old black refrigerator, and I had to get used to the noises it makes but overall I love it.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Not quite what I expected...

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    Posted .

    I chose this product because of the French door design, which I absolutely love! This refrigerator/freezer has many amenities that make it a good purchase, however the ice maker leaves much to be desired. The ice cubes are smaller than what I've been used to, they are not thick and therefore they melt quickly. For this reason alone, although I would purchase the French door design, I would not choose a Kitchen Aid again.

    No, I would not recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Almost Great!

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    Posted .

    I have owned this fridge for almost a year now and overall it has been a great purchase except for one nagging issue. The freezer has began having a build up of ice on one side of the door. Whenever I called the manufacturers customer service their only response was that it was installed improperly and I need to level it, they said they would not send anyone out to look at the issue. Still waiting to get this issue resolved.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    So far we love it

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    Posted .

    Only thing we learned having never had a bottom freezer is to make sure your items don't block the vents in the bottom which caused it to freeze up. I would have given it 5 stars if its design would have figured that if people put things in the bottom they should not be able to actually block the vents. However know this you just have to be conscientious. Still a great frig a the price. We thoroughly love it.

    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Consumer Beware, warranty is not what is seems

    Posted .

    Features

    Quality
    1 out of 5
     
     
     
     
     

    I bought a KitchenAid refrigerator in November of 2012 from Best Buy in Huntsville, AL. Within 6 months it has developed a leak and now is broken to the point where it cannot be fixed. There have been 2 separate appliance repair companies that have come out a total of SEVEN times to "repair" the refrigerator. One appliance company was dispatched by Best Buy and the other by Whirlpool customer service. It has been deemed by BOTH repair companies that it is not repairable. Not to mention whenever new parts have been advised to replace, they all have to be ordered factory direct from Whirlpool and takes at least a week to come in. Whirlpool “tech-line” has refused to admit the problem is non-fixable. Dealing with Whirlpool customer service has been a nightmare. All I have gotten from them is nothing but a run around. Customer service explained that I have to call the repair company so the repair company can then call tech-line and tell them the appliance is not repairable. However, the appliance repair company can’t call tech-line and submit a report saying it’s not-repairable because tech-line says it still can be fixed by replacing parts. The only authority that can deem the appliance non-repairable is Whirlpool. Even though 2 separate companies have said the appliance is broken and cannot be fixed, Whirlpool refuses to admit fault. My fiancé and I have been living out of coolers for over a month now, having to buy bags of ice every day and not to mention the hundreds of dollars of spoiled food that has gone to waste. I am hoping consumers will read this and beware of Whirlpool products and their “manufacturer’s warranty.”

    Features

    Quality
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great Fridge!

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    Posted .

    We have had this refrigerator for a few months and everything is working exactly as it should. There hasn't been any ice maker issues or noise problems whatsoever. I especially love that it tells you how many oz of water you are getting per glass! Highly recommend

    I would recommend this to a friend
  • Rating 2 out of 5 stars with 1 review

    SO Disappointed!

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    Posted .

    I researched this refrigerator for months! Wanted American made and the best quality. Refrigerator 1 built ice dams along both sides of freezer door. Replaced. Refrigerator 2 had the ice dams and NO ice. Not even 1 cube in 14 days.I loved the platinum interior and quality built drawers but the seals and components must be defective. I don't know but it was replaced with a Samsung. :-(

    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great fridge!

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    Posted .

    This refrigerator looks great and does a great job. Bought as a floor model it has performed well so far. Love the pizza holder in the freezer.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    so far so good

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    Posted .

    There is some sound but not much. The "pizza in the freezer door" is ok, but you first have to freeze the pizza flat before you set it on edge. It does look very nice. We're still learning many of the available options, still need to find where to buy the replacement filters.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Fridge has all the bells and whistles

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    Posted .

    The architect II series is worth the extra money. This fridge looks amazing! The counter depth installation looks built in. Like it was made for my kitchen. The filtered water is the best I've ever tasted from a fridge. My family won't be buying bottled water any more. Plenty of storage. A smart, simple, beautiful touch pad control center. It's quiet. This fridge has it all.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    My Architect is the talk of my parties!

    Posted .

    After 4 months of meticulous research, the Architect series met my demanding requirements, which included UPSCALE style, performance, and ease of use. I bought all 5 pieces in the Architect suite and every piece has exceeded my expectations. My 3 favorite features are the 'measuring' water dispenser, the produce drawer that actually preserves your produce for at least 2 weeks, and an inner drawer within the refrigerator that has 4 preset temperatures that can be switched between fresh meat, party trays, wine, and deli. I switch the use of the drawer more frequently than I expected to. Regarding performance, I read other reviews about noise, which I haven't been affected by this complaint. Yes, the motor makes a bit of noise during infrequent cooling intervals, but this is a big unit and requires a little bigger motor to keep the unit cool. Noise has not been an issue at all. The ice maker is a bit smaller than what I have had in previous refrigerators, but the size of the ice is smaller, which smaller cubes means you need less ice and actually fit better in a glass. I use a lot of ice and the icemaker responds quickly to refilling. Bottom line, this is an incredible unit that has met high expectations!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    They got it right with this product

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    Posted .

    If your planning on buying a KitchenAid - French Door Refrigerator Then this is the one, it has all of the feature my wife desires and the quality is perfect, I can say anything negative about this product.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    You get what you pay for!

    Posted .

    I was a little nervous as there were many reviews complaining about the fridge being noisy, but decided to go forward with the purchase anyways. After the refrigerator was delivered and they guys left, I put the food that had been sitting on the counter for 20 minutes into the fridge and put it on the Max Cool setting. For the first 30 or so minutes I was ready to call the delivery guys and have them pick it up and take it back. It was very noisy and I felt I should've listened to the reviews... Once the temperature reached the set point, the noise quieted down to the sound I was hoping to hear from a refrigerator at this price point. Only once or twice since then I have heard it as loud as at start up and that was when I left the doors open while loading it up with groceries. I don't cool my house with this unit, so the noise is not an issue like many reviews have said. (FYI - I basically have it as a "built in" with a wall on one side and cabinets all around the rest so I don't know how the noise would be if it were out in the open.) I was also worried about the ice maker not keeping up with my needs, but have been pleasantly surprised by its ability to make ice. The Max Ice setting is great too! Don't expect it to keep up though if you're entertaining a group of ice-hungry people. You may want to stock up on the fridge's ice a couple days ahead of time. It says in the manual that it can make up to 5 lbs a day on the Max Ice setting (3 lbs on normal). The only thing I have an issue with is the Measured Fill option. I can calibrate it perfectly and then try to fill the calibration cup right after and it will be a little off. When needing precise or large measurements, I don't use this option... unfortunately. I will check into any options to fix this issue.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    We simple love this fridge.

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    Posted .

    The best fridge I've ever owned. My daughter loves the auto fill feature...well we all do. The fridge compartment is bright and spacious. It looks great inside and out. And the freezer compartment is well put together, with the 2 individual drawers. We simple love it so far.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Best ever!!!!!

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    Posted .

    This was my first Thanksgiving with a refrigerator this big. I was so thrilled to be able to finally store everything I needed in it and still have ample room left over.

    I would recommend this to a friend
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