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Customer Ratings & Reviews

KitchenAid - Architect Series II 30" Self-Cleaning Freestanding Gas Convection Range - Black-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 13 reviews

  • 30%
85%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-13 of 13 Reviews
  • Rating: 2 out of 5 stars

    Ended up with a LEMON!

    Posted
    Blueivy
    • My Best Buy® Elite Plus Member

    I purchased my dream oven/range gas powered and it worked fine for almost it's first year. The stove top worked fine and never had any problems with it, but the oven quit working and I had to unplug the entire oven every single time I had to use it. The repairmen came out and put a new control panel in and said problem should be solved! A week later, the oven did the same thing. It got caught in its loop and wouldn't go above 150 degrees F without unplugging it and plugging it back it to restart it every time I needed to use it! Repairmen came out a second time and ordered almost $400.00 in parts covered by warranty, I was so disgusted by how long it took between ordering parts and getting repairmen out to fix the oven, I asked them for a new oven and they said they weren't allowed to do that. All they could do was continuously order more parts until it get fixed. I was disgusted being without a functioning oven for 2 1/2 months, so I called the Best Buy Consumer Affairs telephone Number and spoke to one of the Management who was in charge over the people who deal with the complaints and he helped me get a new oven into my house! Thank You Mr. Brown! After this experience, I decided to go with a different brand! I used to love KitchenAid/ WhirlPool, but not anymore! This experience has really taken it's tole! I am very thankful that I bought the extended warranty/geek squad protection plan. It covered all of the repairs, but I think Best Buy needs to control the Geek Squad and step in in a timely fashion! 21/2 months is way too long to have to go without a functioning appliance!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Very nice stove/oven

    Posted
    Monchicha77
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Very nice product. Was disapointed that there were no products in stock at store for me to purchase and take home. Had to buy this as open box item - only one they had. So I didn't get to choose from others or what I wanted since delivery zone was limited to one particular day of the week that I couldn't accomodate. I had to load, transport, unload and bring upstairs - hook up and then haul old one downstairs and now trying to get rid of it by listing on Craigslist. Hoped for a better discount on it since it really wasn't what i wanted - it was simply a convenience factor of them having it on hand. But it is a nice product.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good value, looks great, cooks fast and bakes even

    Posted
    JoeMurphy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Big step up from a 10-year-old Kenmore that had a panel short out after a power surge. Great black/stainless look. Love the large grate over all the burners that creates a level surface on which it's easy to move pans from one burner to another for lower heat. Burners heat fast... though the flame is almost too high at max. Knobs are solid but get hot when all burners are going with 5 pots on stove. Easy cleanup. Convection oven works well, large window. Lots of features. Very happy with the purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wonderful range for someone who loves to cook

    Posted
    Krf31
    • Verified PurchaserVerified Purchase

    This range, like many others is made by Whirlpool under several brand names. The controls are easy to use and the convection oven bakes wonderfully. It is a bit strange seeing an orange clock not on center but this certainly does not detract from the functionality of the stove. The 5.8 cu. ft. Oven is also a great feature.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    EXCELLENT STOVE WITH NICE FEATURES

    Posted
    2224
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    GLASS IN OVEN DOOR PROVIDES GOOD VISIBILITY. THERE ARE FIVE BURNERS WHICH ARE EXCELLENT FOR SIMMERING. CONTROLS ARE EASY TO USE. ALL IN ALL A NICE STOVE WITH GREAT FEATURES. NO PROBLEMS HAVE BEEN NOTED WITH STOVE IT HEATS FOOD EVENLY AND WELL.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Four years in, no longer works

    Posted
    Shopper91
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We bought this stove in January 2015. It now no longer works and was leaking gas. Would not buy again. Definitely should have gotten longer out of this.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    GREAT OVEN WE LOVE IT

    Posted
    cardfan1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    WE LOVE OUR NEW OVEN-IT IS SO EASY TO USE AND THE CONTROL PANEL IS SMART FOR YOU AND TELLS YOU WHAT INFO YOU NEED TO COOK WHATEVER YOU WANT THNK YOU KITCHEN AID AND BEST BUY

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Gorgeous Range!

    Posted
    mlm515

    This range cooks so evenly. It's the best oven I've ever used. It's easy to clean. I couldn't be happier with this oven!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Bakes food evenly and runs quietly. Self clean ok

    Posted
    Mara
    • Verified PurchaserVerified Purchase

    Love the 5 burners on range top. However finish harder to clean than our old stove. Aqua clean feature for stove doesn't really get oven clean.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    so far so good only had for 1 month

    Posted
    KRosco
    • Verified PurchaserVerified Purchase

    Over all has a good value. Need to use longer for complete review. Would purchase again at this point in purchase cycle.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great stove great features

    Posted
    frogf
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    love the turbo burner heats hot water fast. Spacious oven big viewing area through door

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So far so good!

    Posted
    Allenh1107
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Love the five burners and griddle. Still figuring everything out. But I am very happy I went with this one.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Our fabulous gas range

    Posted
    Zotty
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We love the stove it bake and cooks the way we expected it to.

    I would recommend this to a friend