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KitchenAid - Artisan Tilt-Head Stand Mixer - Matte Milkshake-Front_Standard

Customer rating

Rating 4.9 out of 5 stars with 1677 reviews

99%
would recommend to a friend

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  • Rating: 3 out of 5 stars

    Yes, great product, but...

    Posted
    Anonymous

    I am from Italy, and I am working for a while in the US, so, I always wanted one of these mixers (Euro/Dollar change rate helped me a lot :) ) then it's the first thing I wanted in my kitchen. Best Buy had one of the best prices around, so... Let me say that when you open the box, the item is very very pleasant to see...well refined, all the things have glossy painting, very nice. But it has to work, as well, so I tried to do the thing I miss more here in the US: the bread (sorry guys, but we are used to another kind of bread, no offense :) ) I decided to try with a small amount, just to test the machine...well let me say that it's not the way this item is designed to work: the mix sticked to the hook, and it almost stop mixing, it just turn with the hook, so I had to stop the machine, tear it away, start again. A couple of times the mix divided in two parts, one staying in the bottom of the bowl, and, again, had to stop and put the mix togheter. Not that good, in my opinion. But keep in mind that this happened to me just for small quantities. When I tried to use it for some more bread, almost the full capacity (something like 4 cups of flour) the thing works great, the mix is perfect. A thing I didn't like is the speed: two seems to be too fast for bread making, one is somewhat too slow, you have to adjust it, because with two the mix tends to come up on the hook. But this may be just a question of adjusting my habits of using the machine. Anyway, I did mayonnase, whipped cream, beated whites, mix for pancakes and crepes, and bread and donughts and so on...just keep in mind that I had problems managing small quantities. Another thing I cannot understand is: if they sell a tool to make ice cream, why don't they sell a slow cooker? It would be nice to make soups, vegetables cream, rice, and a lot of other nice things, that is a great hole, it should be the first thing, with such a bowl. In Italy I have the worverk cooking machine which work this way and it is wonderful, it helps me a lot (and saves me a lot of times). In conclusion, if you bake, basically, and you make mixes (well, is a mixer, you are right) in the right amount, well, it's the right item: it does what is intended for, and nothing else. If you are alone, and you don't use it so often, or if you want something more versatile, well, you should try something else.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I have bought 4 of these. One for myself.

    Posted
    Cyndy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I love KitchenAid mixers. I bought my plain white one many years back. It served me well. As my daughters grew up, I wanted to give each of them a KitchenAid mixer of their own. My older daughter chose the Apple Green and my younger daughter chose a softer mint green. In general, we all have been very happy with our mixers. My only criticism is that buyers should be warned to tighten all screws and bolts on the machines on a regular basis. I was visiting with my older daughter and making cookies with my grandson and all of a sudden while using the mixer it began jumping around on the counter and making a horrible noise. I grabbed my grandson to get him away from the machine. My daughter pulled the plug on the mixer. We figured out that the bolt on the front end of the mixer, where you add attachments had fallen off and into the cookie batter and had become wedged in place and caused the ruckus. The mixer would not work after that. My daughter and her husband looked into having the mixer repaired and it was expensive and some distance away. The mixer sat in their garage for about a year and they used a hand mixer. About two months ago, before another return visit with my daughter, I ordered a replacement mixer for her. She was delighted. During our May visit, I made cookies again, this time with my granddaughter. While we were mixing we heard the distinct sound of falling metal. We discovered that yet another screw from the back underside of the mixer had fallen out and hit the outside of the bowl and fallen on the counter. My husband was able to find a small Allen wrench and put the screw back in place. He then checked and tightened all the screws on the appliance. Overall it is a great kitchen tool. It is generally long lasting. My younger daughter is considering the attachment for making fresh pasta. My older daughter calls her machine "counter art". Well really do love our machines.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    My favorite appliance

    Posted
    MisplacedOkie
    • My Best Buy Premier Silver Member

    I love my stand mixer. I got it for Christmas after my other mixer finally gave up the ghost. I use it every week to make bread. But I also use it to make just about anything else I want. I have several attachments: 1) grain mill; 2) Food grinder & strainer; and 3) rotor slicer/shredder. I use all of the attachments on a regular basis. The food grinder & strainer is perfect when I want to make my family homemade spaghetti sauce using the tomatoes and herbs from our garden or my popular (at least with my family) homemade tomato soup. The grain mill is perfect to grind the grains for the flour I use in my bread, cookies, and pastries. And the slicer/shredder cuts up the vegetables I use in salads, stews, etc., as well as shredding the cheese we eat so much of. Everything is easy to clean. This mixer is one of the few appliances I'm willing to even have in my kitchen--I have no microwave or dishwasher or blender, but the mixer has a place of honor. There are a couple of problems with it: 1) I dislike anything (except canisters and cookie jar) on the counter. I don't even own a drain rack for my dishes, but rather use old towels that can then be tossed into the washer. But, the mixer is too heavy to put away and pull back out again. I'm thinking that making it lighter would not be a good idea as I think the bulk and weight add to it's stability and efficiency, but if it's possible, a lighter mixer would be nice; and 2) It's a little noisy. It's not something you use in the quiet of the night or if you want some peace and quiet at anytime of the day. Despite the two drawbacks I mentioned above, I love it and wouldn't trade it for any other brand or mixer, unless of course Kitchen Aid can come out with one as sturdy and efficient as this one and yet be lighter and quieter.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic Mixer

    Posted
    Jimbo
    • My Best Buy® Member

    I've owned this stand mixer for over four years and it has performed admirably. I use it for all my baking needs including my Sweet Bread, which makes five loaves at a time. Unfortunately the five quart bowl isn't quite large enough but it gets me fairly close to the end of making the dough. I do the rest on a bread board. Some other baked goods it makes the dough completely without needing to take it out and knead it by hand. I will probably take it in to have it checked out even though there doesn't seem to be any problems. I just like to take care of my items. I highly recommend this stand mixer and I like it so much, I purchased one to give to my son for Christmas. He wants to carry on the family traditions of baking. Make sure you clean the beaters by hand and not in the dishwasher, they will last longer. It does a great job of mixing since as the beaters spin, they also rotate off center to mix extremely thoroughly. Great Buy!! If it ever breaks, I will purchase another.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Perfect addition to any kitchen!

    Posted
    DemocraticUnderground
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We are big fans of KitchenAid. We went to mix the simple ingredients for a cheesecake to today and it wouldn't come on. I tried everything and finally jiggled the mixer head and it came on. However it made this grinding noise and the motor sound went on and off and up and down. It sounded like it was dying. I tried to get the project done while doing whatever it took to keep it running. It sounded awful and while setting it on one speed, it would speed up and slow down erratically. It's a very simple device and obviously the gear box it shot (at the very least). Naturally the 1 year warranty is over so I called the factory to see about repair. The bottom line is that it will cost more to ship and fix than to buy a new one. I like KitchenAid, and I agree that I may have just gotten a defective one, but this is really not cool. I just recently replaced a small KitchenAid food processor that died and that was not acceptable at all either. Worse still is that when I called the manufacturer about the repair options, they tried to Up Sell me on a new one instead of being embarrassed by their failure. I will probably replace it with another but I'm upset that a brand that prides itself on quality could allow themselves to look so cheesy.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Invest your money on another appliance

    Posted
    Hilarie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I gave it a low rating because initially when I had bought this it was delivered to my elderly neighbor across the street. Contacted best buy that I had not received any package, they were quick to respond and send a new one. A couple days later, I received a note from my neighbor's caretaker that there was a package for me. Cancelled the new replacement order. That being said, that experience was not pleasant. As for the mixer itself, for the price it is not worth the hype. It simply does not mix my ingredients well (always have to use a spatula to move the bottom ingredients). I barely use it, it's like a big bulky dinosaur on my kitchen countertop that reminds me I spent almost 300 on crap. I often opt out for the whisk and a regular kitchen bowl because it's faster than having to deal with unmixed mixtures and then cleaning a lot of pieces. Don't choose boysenberry, I don't know what I was thinking! Not close to a maroon color or any other shade of purple. It will stick out in your kitchen like a sore thumb. The only good use left would be to get accessory attachments but I'm sure I can find more reliable products that would function the same at a lower cost.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Mix Smarter not Harder

    Posted
    MostlyJo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I was excited to get this mixer. I knew it would open my mind to more baking and new recipes. It was shipped with all the proper pieces and securely packeged in styrofoam. I decided to make homemade mango pies and the dough came out nice and fluffy with an even consistency. I combined all ingredients using each setting. The lowest setting was powerful enough to creme my shortening, sugar and egg mixture. Because this mixer is so heavy, I expected it to make a loud humming noise but it didn't. It wasn't loud at all. It was so easy to tilt the head and then remove and replace the attachments. I didn't have to fight with the bowl to rmove it or to put it back in place. Use of this mixer made everything easier. Not to dim the light on the capabilities of this mixer, but its appearance, sleek, shiny look is an added bonus.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Would be great mixer but missing attachment spring

    Posted
    Semimuse781

    I bought and returned 3 of these mixers. All missing the attachment spring. Every single Kitchenaid mixer ever made has a spring on the attachment shaft. My Grandmother's, Mother's, Aunt's, and every friend's I've ever seen, every single display or picture on the internet has this spring. I buy one, then two then three and none of them has this spring. I'm not going to have the only mixer on the planet without this spring. I took them all back and will most likely buy a Beville. It has the spring and I'll loose out on being able to add all of the attachments that Kitchen Aids can have I guess.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Mixed (Pun Intended)

    Posted
    ajburt
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I purchased this mixer for my wife. She has always wanted a Kitchen Aid Mixer. They are known for their high quality. Upon delivery, the pour shield was warped and we had to call and have it replaced. Then, about 3 weeks later, the paint/plastic started chipping off the main beater around the neck (an area that doesn't even get near the bowl). It started chipping even though we were hand washing it. That being said, interacting with Kitchen Aid to get the replacements have been great. They were courteous and prompt. We are still waiting on the new beater but it should be here shortly. We also had to adjust the "Factory Settings" as shown in the manual because it wasn't quite getting close enough to the bottom so that it would mix the ingredients thoroughly. It was easy to adjust and the directions were clear. Overall, it seems like a good purchase. Time will tell :)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The best mixer on the planet!

    Posted
    Kurt
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Kenmore Stand mixers have always had a solid reputation, and I purchased the Kenmore mixer as a Christmas present for my Mom—she had always wanted one, but would never have purchased it, for herself. I ordered it on-line from Best Buy, as they had the best price, and it arrived in only 2 or 3 days, close to Halloween. Although meant as a Christmas gift I gave it to her, early, so that she would have it for her Thanksgiving and Christmas holiday baking. With 30 colors to pick from, I was able to match ‘Almond Cream’ with her kitchen colors; she is currently looking through the available attachments, and considering the optional cover to keep the unit dust-free. Without hesitation, I recommend the Kenmore Stand mixer as the perfect anniversary, birthday or Christmas gift!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Beware of "Stubborn" Bowl

    Posted
    Nadine
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I was so excited to get my new Artisan mixer and begin using it. When I mixed my first batch of pie crust, the residue from the metal bowl came off in my batter. I called Customer Service and was told I had a stubborn bowl that needed to be treated with olive oil and re-washed. After doing this FIVE TIMES, it still had residue. Customer Service was very nice and we finally worked out a deal for a new bowl; however, it would have been nice of them to alert customers to this possibility. Ingredients are not cheap, and this was a very disappointing experience.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Beautiful and strong with great options.

    Posted
    Lexlou
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I bought a yellow KitchenAid mixer in 1997. Last month I cleaned it up and gave it to my oldest daughter, still going strong. I purchased a new Blue colored Artisan, the next level up in power. Not to much has changed in the construction. I can use the attachments for the front with it that I already have. The beaters seem to be made with a different type of coating- thinner and harder, and they may last just fine. I am, however, disappointed in the way the beaters attach to the neck. The old machine snapped them in and held them very solidly- now the connection is not sized as precisely and the beaters have play/wiggle room, and so shift back and forth as they're mixing. Not a huge degree, but sloppy. It seems it would enable wearing. We'll see. I love it anyway. Maybe you can't expect an item made in 2016 to be as well made as one from 1997.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    KitchenAid makes great products

    Posted
    LoveMath
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I've had a large KitchenAid stand mixer for the past 30 years (the model with the arms that lift the bowl up to the beater head). It was starting to slow down finally, so I got the new Artisan version that had about the same wattage as the old one. The Artisan seems to have the power to do the same things, but the head unit that tilts up does not lock into place as securely as I would have expected. It tends to bounce up and down when it is doing the tougher jobs. I'm sure it will be a fine mixer for the every day stuff, and occasional really tough jobs I give it, though. My advice would be that if you do a lot of the really tough jobs, get the kind that does not have the tilt-up head.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Looks good, works great

    Posted
    AHenrie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Great mixer. Looks good and works great. Only had it a short time but no operational issues as of yet. As a note - the bowl that came with ours had a residue on the inside of it that we weren't aware of. We did wash the bowl before its first use however once it got going you could see the grey residue coming off in the cookie dough. Needless to say the batch of cookies was ruined. After looking online we saw that this had happened to many people. We ending up scrubbing it with a vinegar solution and it eventually came off and haven't had an issue since. So if it's your first time using it I would scrub it with some vinegar and soap til you can't see the residue anymore. It wasn't really a deal breaker for us and look forward to using this mixer for a long time.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Mixer on the market for the price.

    Posted
    Sydney
    • My Best Buy® Member

    I grew up using a Kitchenaid mixer for all my moderate cooking and baking needs. My mother had gotten her kitchenaid from my father and it's lasted nearly a decade and shows no signs of stopping! It has a wonderful array of uses with it's various attachments, from grinding carrots in the meat grinder for carrot cake, to juicing and cutting pasta. Kitchenaid is by far the best mixer on the market that is within a moderate budget for the average individual*. *I base this off a value under say: $500. You are making a very wise investment with a kitchenaid and I know you will love it for many, many years to come. The only "con" of buying a kitchenaid mixer, is choosing the color! It is nearly impossible! Regardless the color, this mixer is built to last, simple as that. And you're going to get a lifetime's use out of this spectacular product!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Why didn't I do this sooner!

    Posted
    SundayDriver90
    • My Best Buy Premier Silver Member

    Just picture it... it's time to bake the holiday goodies and as I put my hand mixer in the dough for the first batch of cookies, buuuuuuuuuuuuuuurt! *poof!* My good ol' hand mixer dies! I paniced for a split second and then remembered that I have Best Buy just down the street from me so I grab my boyfriend and away we go. Initially I thought I would just pick up another hand mixer, but when I saw the Kitchen Aide stand mixers I told myself that I was going to upgrade this year, especially since we were not going to do gifts this year, I was going to bake and make goodies and cookies for friends and family. So long story short we got the mixer for $284 #after some instant rebate at the store!#, brought it home and I was smitten! I sailed through my bakeing in record time and this mixer was the BEST purchase I had made for my kitchen in a long time!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great product!

    Posted
    brittxok1
    • Verified PurchaserVerified Purchase

    I have had a KitchenAid mixer my whole adult life. It helps feed us at least twice a week. After 17 years I decided to upgrade to a more powerful model and loved being able to pick my own color. I chose 'ocean drive'. Packaging was great and the mixer is gorgeous. It seems a little quieter than my older model. I've used it twice so far and everything seems in order to have many tasty foods feed my ravenous teenagers...they are bottomless pits, so having the spacious bowl and the equipment to assist is extremely helpful and why KichenAid is such a good investment. I gave 4 stars because differentiating between models/prices and accessories was irritating to me.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it!

    Posted
    SuziQ6
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I was having trouble mixing up my recipes. Especially the stiffer cookie batters & dips with cream cheese. Just to hard on my hands & wrists to stir enough for combining all the ingredients. Mixing is fun again, love it. I got the Artisan series 5 quart in blue willow. The only criticism I have is not with the mixer itself, it’s beautiful & works perfect. The problem is the Pouring Shield that came with it. I’m so glad I didn’t pay extra for it. If it doesn’t come with your mixer, don’t spend the money. I thought it would be a helpful attachment but it’s not. It’s useless and annoying. Mine pops off continuously during the mixing process, gets in the way & no amount of adjusting will keep it on.It’s a great idea, just doesn’t work.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice. Hope it lasts

    Posted
    Caspian
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I bought this with some concern for durability, having read accounts of stripped gears and a general decline in quality compared to older models. So far it was worked fine. It did seem to strain while creaming butter, reinforcing my concerns about durability and build quality. The thing weighs a ton, but the interior components are the more important parts in the long term. It is difficult to add ingredients to this mixer with the top down. There is a plastic guide to help, but it can be a very messy process. I purchased the paddle with scraper and that works well. As of now, I would recommend this with some cautions. Ask again in six years and I'll let you know if this was worth it or not.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very Nice, Perfect Side

    Posted
    eliterrit
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    There are several sizes available, this being more middle-of-the-road, so measure your space first! Also many more colors online than available in stores (including several different blues). Works very well. Heavy and little hidden plastic feet (not suction cup, but non-damaging plastic to avoid sliding) - won't damage counters or move without being picked up. Includes multiple mixing and other useful accessories. Only complaint may be the clear plastic pouring shield, as it is rather loose - does its job but just sits there, doesn't snap in or hold tight so you need to hold it as you pour in liquids or flour to ensure nothing spills and it doesn't fall.

    I would recommend this to a friend