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Customer Ratings & Reviews

KitchenAid - KSM150PSWM Artisan Series Tilt-Head Stand Mixer - Watermelon-Angle_Standard

Customer rating

Rating 4.9 out of 5 stars with 1633 reviews

would recommend to a friend



Customer ratings & reviews

Page 1, showing1-3 of 3 Reviews mentioning:
  • Rating: 3 out of 5 stars

    Mixer is in awesome brand

    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    KitchenAid is a great product but I feel this mixer had a hiccup, the speed lever is so hard to move from speed to speed or gets stuck, hopefully it changes as I use it more often.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Perfect addition to any kitchen!

    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We are big fans of KitchenAid. We went to mix the simple ingredients for a cheesecake to today and it wouldn't come on. I tried everything and finally jiggled the mixer head and it came on. However it made this grinding noise and the motor sound went on and off and up and down. It sounded like it was dying. I tried to get the project done while doing whatever it took to keep it running. It sounded awful and while setting it on one speed, it would speed up and slow down erratically. It's a very simple device and obviously the gear box it shot (at the very least). Naturally the 1 year warranty is over so I called the factory to see about repair. The bottom line is that it will cost more to ship and fix than to buy a new one. I like KitchenAid, and I agree that I may have just gotten a defective one, but this is really not cool. I just recently replaced a small KitchenAid food processor that died and that was not acceptable at all either. Worse still is that when I called the manufacturer about the repair options, they tried to Up Sell me on a new one instead of being embarrassed by their failure. I will probably replace it with another but I'm upset that a brand that prides itself on quality could allow themselves to look so cheesy.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Yes, great product, but...


    I am from Italy, and I am working for a while in the US, so, I always wanted one of these mixers (Euro/Dollar change rate helped me a lot :) ) then it's the first thing I wanted in my kitchen. Best Buy had one of the best prices around, so... Let me say that when you open the box, the item is very very pleasant to see...well refined, all the things have glossy painting, very nice. But it has to work, as well, so I tried to do the thing I miss more here in the US: the bread (sorry guys, but we are used to another kind of bread, no offense :) ) I decided to try with a small amount, just to test the machine...well let me say that it's not the way this item is designed to work: the mix sticked to the hook, and it almost stop mixing, it just turn with the hook, so I had to stop the machine, tear it away, start again. A couple of times the mix divided in two parts, one staying in the bottom of the bowl, and, again, had to stop and put the mix togheter. Not that good, in my opinion. But keep in mind that this happened to me just for small quantities. When I tried to use it for some more bread, almost the full capacity (something like 4 cups of flour) the thing works great, the mix is perfect. A thing I didn't like is the speed: two seems to be too fast for bread making, one is somewhat too slow, you have to adjust it, because with two the mix tends to come up on the hook. But this may be just a question of adjusting my habits of using the machine. Anyway, I did mayonnase, whipped cream, beated whites, mix for pancakes and crepes, and bread and donughts and so on...just keep in mind that I had problems managing small quantities. Another thing I cannot understand is: if they sell a tool to make ice cream, why don't they sell a slow cooker? It would be nice to make soups, vegetables cream, rice, and a lot of other nice things, that is a great hole, it should be the first thing, with such a bowl. In Italy I have the worverk cooking machine which work this way and it's wonderful, it helps me a lot (and saves me a lot of times). In conclusion, if you bake, basically, and you make mixes (well, is a mixer, you are right) in the right amount, well, it's the right item: it does what is intended for, and nothing else. If you are alone, and you don't use it so often, or if you want something more versatile, well, you should try something else.

    I would recommend this to a friend