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Customer Ratings & Reviews

KitchenAid - KSM3311XBM Artisan Mini Tilt-Head Stand Mixer - Black matte-Front_Standard

Customer rating

Rating 4.9 out of 5 stars with 145 reviews

  • 20%
99%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-3 of 3 Reviews mentioning:
bowl
  • Rating: 5 out of 5 stars

    Love this mixer!

    Posted
    candacea12
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I have so many appliances that I needed more counter space. I bought this and sold my old kitchenaid mixer that was much larger. I love the more compact size! Gave me a decent amount of extra counter space, but still has a large mixing bowl. The only thing I would change would be for them to put a handle on this bowl, as it does not have one.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The Mixer You Love in Mini Form

    Posted
    Cutefetti
    • Blogger Network MemberBlogger Network Member
    • My Best Buy® Member

    I'll never forget the day that my dear cousin surprised me with one a KitchenAid mixer as a gift. That precious gift is one that keeps on giving. My gorgeous mixer still works perfectly just like the day I got it. I was excited when I first learned about their new mini. Not only are the colors awesome, but it's a perfect option for a smaller and lighter weight version of this classic. I'd especially recommend this for smaller kitchens or to those that tend to move a lot. This mini mixer still packs a lot of punch with 10 speeds and comes with a 3.5-Qt bowl can make up to 5 dozen cookies. You won't feel limited just because the mixer is a little smaller. If you're considering this for yourself, I'dn't hesitate. It makes a gorgeous addition to the kitchen.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Refurbished or Customer previously returned?

    Posted
    Zoey
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I owned one of the classic version which lasted me over 20 years until it quit working recently. I thought this is the brand that I can trust and rely on so I decided another of the same brand. I received my order today via UPS. To my disappointment, when I opened the box, there were several fingerprint marks around the body and the bowl. I also found batter residue around the neck and a couple of other places. I wiped it down with disinfecting wipes and washed the bowls, the beater, whip and the hook. I bought this on sale for almost $200. Is this why this is on sale? I was expecting a brand new unit and not a used, returned or refurbished item. I am going to use it this weekend. I have not quite decided if I am keeping or returning. I am a regular Best Buy customer and right now, very, very disappointed and irritated. I am not sure if this is a Best Buy or Kitchen Aid issue. The KitchenAid box it came in with appeared to be original and never opened.

    No, I would not recommend this to a friend

    • Brand response

      KitchenAidTeam

      Hi Zoey, Thank you for providing feedback on your Artisan Mini Tilt Head Stand Mixer. We are sorry to learn of your concerns. Please contact KitchenAid directly at 1-800-541-6390 for further assistance. KitchenAidBrand