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Your price for this item is $899.99

Customer rating

Rating 4.3 out of 5 stars with 72 reviews

86%would recommend to a friend.

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would recommend to a friend
Page 4 Showing 61-72 of 72 reviews
  • Rating 1 out of 5 stars with 1 review

    Kitchenaid dishwasher breaks once a month

    Posted .

    I bought this dishwasher last December. Since then it has broken five times. Once, a piece of the top rack broke and the whole rack full of dishes fell down. The other four times, the dishes on the top rack haven't come out clean. Each time it needs repair, i have to hand wash the dishes until the technician comes and then take a half day off to wait for him. To avoid having this ongoing problem, I have repeatedly asked Kitchenaid for a replacement machine. Their answer is that "unfortunately the warranty covers repairs and not replacement and as long as the technician who comes out deems the machine repairable, it's not eligible for replacement." Ktichenaid feels that it is within reason for the machine to break this frequently and then once the warranty expires for me to pay for these frequent repairs. When i complained about the frequency of having to hand wash the dishes, the Customer Service Supervisor told me that if I choose to wash the dishes by hand when they are dirty, that's a "decision of my own choosing". On top of it, they have tried to shift the blame to me for the machine's repeated malfunction. I have owned five dishwashers prior to this one and have never had difficulty using it. I paid around $1,000 for this machine. It's unreasonable to have to live with breakdowns of this frequency. Kitchenaid thinks it's fine. I will never buy anything from them again. Do so at your own risk.

    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Kitchenaid is hard to beat

    Posted .

    This wood panel is not as easy as the old style which just slid into a frame but once done it works and looks great.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great Dishwasher

    Posted .

    I had a white Kitchen Aid dishwasher for over 10 years and it was still working when we put the new one in. We were updating our kitchen and decided to go with all stainless steel appliances. I wanted to keep with Kitchen Aid because all their appliances always been reliable.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    It is great to have clean dishes!

    Posted .

    This is a great dishwasher. I wish we would have purchased it a long time ago. It would be nice if the control buttons were less sensitive to touch.

    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    kitchen aide sucks

    |
    Posted .

    Dishes only seem to out come out clean when you have the dishwasher half way loaded up, any more dishes then that you gonna have to restart and wash them again. Using the highest setting was a must as well if you wanted clean dishes and that cycle takes like over 2 to 2 1/2 hours to finish...thats not energy savings...really want my whirlpool back....

    No, I would not recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Broke 2x in less than 2 years

    Posted .

    Initially I liked this dishwasher. However with average use, 1 month after the warranty expired a sensor broke mid-cycle. The technician that came to repair it ($$$) said that it was a common problem with KitchenAid dishwashers. Now less than a year later the plastic component that connects the top rack (left side) to the pull out mechanism has broken. My top rack is now lopsided and impossible to pull out. The technician actually warned me about this which means it is also a common problem. In addition when I open it there is a terrible squeak that no amount of WD40 will fix. Finally there is a design flaw with the utensil separator that sits on top of the uneasily holder. It is such a poor connection that it comes out every time you remove utensils. DO NOT buy this product. I am not even going to get it fixed...I am going to cut my losses and buy a different brand.

    No, I would not recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Worked fine for less than 2 years

    Posted .

    Don't waste your money. Broke after less than 2 years. Control panel went out. The part is under warranty but Kitchenaid has the WORST customer service. I've been waiting weeks for the part. They first sent me a huge plastic drawer for a refrigerator. Now, I've been waiting nearly 2 weeks more to get the correct part. The supervisor handling my case will NOT RETURN calls. Never buying another Kitchenaid product.

    No, I would not recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    so very disappointed

    Posted .

    We searched on-line and in stores researching every brand, and was impressed that this dishwasher got such RAVE reviews. However, the dishwasher that we got is nothing like that. It leaves the glasses spotty and the rest of the dishes greasy. (we do have soft water and use a rinse aid). We have had it for about 6 months now and the top rack has broken off the tracks. So not only does it not clean at all, it also doesn't hold the top rack in. Each time we pull it out, it drops off into the bottom rack. We are wishing we had our old dishwasher back. Do not believe the reviews. Spend your money on the Bosch.

    No, I would not recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Will not last

    Posted .

    We purchased this dishwasher and was pleased with the quality at first. However, it has become the most unreliable appliance we've ever owned. The mother board has been replaced once, the door clapse twice, the soap dispenser once. It also does not clean very well anymore. Just had the repairman out once again and he explained why the design of this dishwasher provides such poor quality and requires the owner to completely rinse all dishes before using this one and to scrub the inside on a monthly basis. I've never had to scrub a dishwasher before! We'll be putting this one on craigslist and going back to a Maytag.

    No, I would not recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    It looks great and is quiet.

    Posted .

    It has died after 1 week of use. We shall see what will happen from here.

    No, I would not recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Disappointing product

    Posted .

    We purchased this product in the summer of 2011 and just after the 1 year mark, after the warranty, the wheel on the upper rack broke. Within months the opposite wheel broke. Now less than two years later we are replacing the same part again along with another bracket. The interior plastic is visibly disintegrating. If you need a dishwasher that is rigorous, ie you FILL it daily, then you will be VERY disappointed. The plastic replacement piece cost around $25, and that is 2 times a year. Buyer beware!!!!

    No, I would not recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Do not buy this dishwasher

    Posted .

    Bought two days ago dishes have cloudy film on them. Called kitchenaid they said it was a manufacturing problem. They are going to send some refresh tablets. Sorry I bought it!!!

    No, I would not recommend this to a friend
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