Customer Ratings & Reviews

One of my pet peeves about electronic voice commands is that they never seem to understand you when you want them to understand you the most. My daughter has had to save my GPS a couple of times due to that. However, these took little time to get acclimated to the rhythm and accent of the speech of the son-in-law using them. As he has a definite southern drawl, I was very surprised at how quickly the voice commands were followed. The sound was clear and the bass did not overwhelm me but still satisfied him. We both were easily able to fit the earphones to fit our ears comfortably, me having a smaller ear and he has a bigger one. I found the noise-cancelling superb. The case it comes in is its charging station and still had a charge after 7 hours when I used it. Using only one made having my cake and eating it as well possible. It paired quickly and easily with my phone and, since this pair has been commandeered by said SIL, I told the kids this is their answer to what to get me for Christmas.

These earbuds are Sublime, I thought that I already owned a really nice pair of wireless buds that could not get much better but I was proven WRONG. After a week of these arriving and wearing them daily I just sold my 3 mo old pair of Bose Quiet Comfort buds to a friend because I have NO need for them any longer. The KLH Fusion is now the only pair that will be going in my ears. Upon pulling the first bud out of the case & slipping it into my ear I was thrilled because for the first time ever I felt a perfect fit, not bulky or too small, not too heavy or too light, never a feeling of paranoia that they would fall out at any point and from there it became even better. I am no audiophile but I can identify good sound and these are super smooth whether it's alternative, country, rap, pop or even audiobooks. Two of the features I love the most are the voice recognition controls so I NO longer have to pull my phone out, just say the command and it happens, the other is the touch recognition on the sides of the buds where a certain number of light taps allow you to change the volume, song, and other functions. The battery life is also great as well as the ability to wirelessly charge. There is not a single thing I can say that is a negative, if you are looking for high quality earbuds then your search is now over!

KLH Audio Ear buds are very stylish and a very good quality

WOW!!!! They have the best sound I have ever heard in an ear bud, and are just awesome. You control them with voice commands and they use bone conduction so only your commands work. They will not respond to others commands unless they are being worn. I wore them for about 5 consecutive hours a couple of days ago and they were very comfortable the entire time. They come with different size ear plugs to fit most people. They are supposed to be sweatproof but I have not tried that out yet. They use a USB-C cable to charge the case that charges the ear buds and comes with a USB 2.0 to USB-C adapter for the cable. The instructions point out that each individual ear bud will pair individually with the source device and automatically connect when taken from the charging case. Using Bluetooth 5.0, they pair nicely with my computer but display differently on my i-phone. They show up as paired, but only display one connection at a time in the settings menu of the i-phone even though both produce sound and work normally. I called their customer service line to see if I had done something wrong and in about an hour, I had a return call from their CEO to walk me through the process and chat a bit about his company. I was absolutely blown away that the CEO personally called me to address my concerns. I am no one special to warrant a call from the CEO, but obviously this company takes customer service to the highest level I have ever heard about. During our conversation he asked me some questions about my experience with using them, with setting them up, and with their packaging. My replies appeared to be just what he wanted to hear and he thanked me for my time and my willingness to give these new technology ear buds a try. I am absolutely going to be a KLH customer in the future!

I tried these head phones out because my other ones hurt my ears after long wear. These fit into my ear perfectly as they come with different sized ear pieces. This also means I can share with other people in my family. The sound is great and works well with phone calls as well. I tested out a phone call and the other end said they could hear me clearly while using these. The charge time on these lasts a while. Overall Highly recommend if you have sensitive ears.

I had high hopes for these KLH earbuds, but after nearly two weeks of use I am left feeling a bit disappointed. I paired these buds with my iPhone 12 running iOS 14.2. Setup was incredibly easy. After opening the case and removing the plastic barrier, I placed my iPhone in pairing mode and within a few seconds the KLH earbuds connected. I have had no issues with connectivity since my initial pairing. Each bud, along with the corresponding cradle inside the case is clearly marked for the left and right ear. These buds came with a full charge and have an incredibly long life. Charging can be accomplished using the included case which itself can be charged via USB. Speaking of the case, this is another positive. KLH opted to stray from the more traditional pill box design and instead go with a bit more modern almost clamshell appearance. The overall build, design, and aesthetic are solid and pleasing to the eye. There are clear battery level indicators inside the charging case as well. I found these earbuds to fit quite nicely into my ears. They are comfortable, snug, and secure. The sound quality is actually impressive. Crisp, clear audio with rich overall sounds at both lower and upper ends of the volume scale. Now for the not-so-good. KLH has integrated touch controls into these earbuds, but my experience was incredibly frustrating. I almost wonder if the right earbud I received is faulty, as none of the controls ever worked with that particular bud. The left earbud controls worked about 25% of the time, and usually only after multiple attempts. I tried using different fingers to tap, tapping different areas of the buds, even having someone else attempt to use the buds - all to no avail. I made many, many attempts including tapping lightly, more heavy, even unpairing and pairing again. I simply could not use the touch controls for the most part. I was never able to answer a call with the earbuds themselves. I was able to answer calls on my phone and use the buds for communicating which did work well. Again with clear sounds and my callers were able to hear me clearly. Noise cancelling was really not accomplished with these earbuds either. Ambient noises were still very audible. So again, I almost have to wonder if these were a faulty set of buds given all the complications and lack of functionality. Based solely on sound quality, I love these KLH earbuds. They do an excellent job at producing great audio. However, given the lack of functionality and overall frustration that came from trying to use these, I find it hard to recommend these to others.

The KLH Fusion True Wireless Headphones are amazing. I have Airpods, and these play louder, have more range and deeper bass! They also stay in my ears much better, especially during workouts. The out of box experience was Apple-esk. The touch controls work great and while the voice command took a bit to get used to, it quickly recognized my speech pattern. Great technology! These truly wireless earbuds paired seamlessly with my i.phone 12 and I could easily pair back and forth with my mac book air. I bought these for myself, but will purchase a few more for Christmas gifts.

Pros: 7 eartips included Sleek black color and case Built well Fast charge Cons: Bone imprint wasn't great Commands I wanted to love these but some of the features fell short from what I was expecting. In general they are comparable to other true wireless earbuds I've tried. The charging case works well and keeps them secure when not in use. They charge fairly quickly. I had no issues syncing to Android phones, Apple phones or tablets. The touch controls worked well and we're easy to figure out. I love being able to use just one headphone when I need to do things around other people. They stay pretty secure in your ear once you figure out which of the 7 eartips works. I had them in for a long week of Thanksgiving prepping, work, cleaning, packing to move and chasing a toddler. The sound quality is great for the various podcasts and music I rotate and the bass on these are slightly better than other brands I've tried. The volume is pretty nice on these as well. My big issue is the bone imprint didn't seem to work for me. I'm not sure if I did something wrong through troubleshooting it didn't seem so. I'm having my husband test them out now as well to see if he has better luck. I'm still wondering if I missed a step because my siri doesn't work with these. All around though these are nice.

I had high hopes for these ear buds and was so disappointed! They are comfortable - the different sizes of ear cushions are fantastic and I was able to use the ones that made them fit perfectly in my ear. The sound quality was pretty decent; however, when they were turned up to full volume the quality decreased drastically. However, the biggest downside was that they just randomly turned on my music throughout the day! I typically wear an AirPod in my ear all day through my work day, but there are many times where I cannot have the music playing because I'm on a call or speaking with someone. I tried to use these the same way and I tested them for a full week - every day throughout the week the music randomly turned on several times. And to make matters worse, it would turn on at full volume, so if I was in the middle of a conversation with someone they were able to hear everything. I have a couple different rooms in my office and I'd have to rush to the other room to grab my phone to make the music stop because the taps that are necessary to play, pause, increase volume, etc. were so confusing and I couldn't keep them straight. It came with a cheat card that lists the different functions associated with the taps but it was just too much for me. While my AirPods are not the most comfortable ear buds out there I will keep them over these because I cannot have them doing whatever they want while they are in my ears.

Well, I have to start with the nice things about these headphones, they have a nice sound but you have to be careful selecting the best earbuds size for your ears because you're going to get the best if you choose the ones that fit perfectly, luckily they include a bunch of sizes in the box. The headphones size and weight are great, dark and mate color look great, I can't say the same about the case/charger, in my opinion, is not the best design, actually, the magnet that makes it close already damaged the paint inside the case and at least for me, it's kind of difficult to open the case with one hand maybe its jus me XD. Inside the box, I found a piece of paper that enlist the functions that one can use tapping/touching the headphones, when I saw the list I was impressed but not in a good way, all the controls are a little complicated to remember and worse, complicated to use them, sometimes you tap or touch correctly and everything is fine but some other times is overwhelming. In summary for that price, I think there are a few more options out there with fewer complications when operating them, the sound is great and maybe one can get used to the functions through time. In my experience using other headphones and earphones, I wouldn't recommend this to a friend, at least not at that price.

Suffice it to say that I've tried a few earbuds, both wired and wireless. Generally, wired earbuds are sonically better than wireless, but KLH has brought the true wireless earbuds up to a level that is very much on par with the best wired earbuds. In the box you will find the earbuds stored in a very well designed storage/charging case, seven (that's right, seven!) different size ear tips, a USB-C charging cable, a USB-A to USB-C adapter, and of course a quick start guide. The packaging was very nice and secure, as you would expect from modern packing. I buy earbuds for sound quality. I like music. Having been a drummer and audio engineer in earlier years, there are a few sounds that, to me, set some audio products apart from others. Low bass notes from an organ, the sound of a cymbal ringing out after the initial crash, or the overtones of a tom-tom. KLH has built an earphone that accurately reproduces all those sounds and so much more in a pair of wireless earbuds. In the classical choral work "Macnificat," there is a super low organ note which, when played on a system with a good subwoofer, is felt deep in the gut. Obviously, earbuds can't reproduce the sensation of a 15" driver, but these are the first I've heard that have actually made me feel that note. Cymbals are bright and beautiful, and I feel like I am getting a faithful reproduction of the recording. I can't say enough about the sound of these. My favorites ever. They are also simple to operate. When you remove them from the case, they auto-pair with your device. Nothing could be easier. Of course, if you've been listening on your phone and want to switch top your tablet or laptop, you need to turn bluetooth off on the other devices for them to auto pair with the desired device. Manually pairing is also possible, but I've not tried it because auto pairing has work flawlessly. They also have touch control commands and they respond to voice commands as well. I've found that the voice commands work extremely well when one speaks just a little more slowly than normal, and makes an effort to annunciate. I've read reviews that knock the voice control, but I find if I speak clearly, it is excellent. Fit and comfort are also excellent. With seven pairs of ear tips, it would be difficult to not find a proper fit. They stay in and block a huge portion of outside noise, but not to the point that I'd hesitate to wear them while biking or running. The charging case has kept them charged for almost two weeks now with me using them for a few hours each day. I have no idea if they meet advertised battery life numbers, but 4-5 hours in a session is absolutely no problem. The case closes in a "clamshell" manner, without a latch button. It keeps the buds turned off when they are stored, and doesn't open in my bag like one of my other wireless earbud cases that uses a push button closure on its case. This important to me, because those other buds would hijack phone calls while driving down the road if the case popped open in my bag. Great design. All I can really say is get them. I'm confident you'll love them.

From the impressive packaging to the great sound, these are wonderful. Came packaged in a sleek case with a magnetic lid, that when opened, lights up to indicate power level and that they're on/ready to go. The case can be used as a charging station between uses but also has a USB-C cord, or charges wirelessly on a charging pad. They contain multiple imbedded microphones that pick up voice commands and "learn" to recognize the wearers voice and not those around you. Understands 9 voice commands: 1. play music 2. pause music 3. next song 4. previous song 5. accept call 6. reject call 7. volume up 8. volume down Although you can't request that the earphone make a call, they do accept "Siri" commands as well and it works seamlessly with an I-phone. Initial set up was a little cumbersome as each ear pairs individually, and show up separately in your bluetooth list. Took a little time to get both to work, however after initial pairing, worked every time. Sound is fantastic, especially out of such a small speaker. Quality is good for phone calls, microphone works well, and callers can understand me clearly. Gave these to my wife who's not real fond of "ear bud" type products but when she tried them on (they have multiple ear pieces for comfort) and used the voice commands her eyes lit up, she smiled, and said "Wow." Great product!

Overall they work well. The voice commands are responsive. The tapping is a bit confusing at first but I’m sure if you used them regularly, you would get used to it. It was harder to pair with my Apple Watch than the AirPods were, but definitely manageable.

My 3+ year search for a reliable set of wireless headphones has officially come to an end. With 75% of 2020 being spent on Zoom calls, I have been starving for a pair of buds that actually work when you need them. Since purchasing these I can now confidently communicate with my team and hear what is being said in both ears... EVERY time I use them. Regardless if I am getting a sweat in, at the office, or trying not to wake up the kids with my music, the sound quality is high def. The ease and consistency of the voice control allows for a true wireless experience. In short, these headphones are pretty dope and if you like nice things, treat yourself.

I just picked up these Fusion's. I am a bit of an audiophile and did my research. These sound incredible. They fit like a glove and their connectivity is amazing. These have AI learning and the more I use the better they get at understanding my voice. Super cool!!

Amazing sound hands down the best I have heard!!! Blows Apple ear buds away and a lot of the higher end buds Like Bose and Bang an Olufsen. The complete voice control feature is one of the points I got sold on, no need to touch the ear buds at all, you can control all the features with just your voice. Only one downside for voice commands it will not allow you to end calls with voice maybe they can resolve this with an update or perhaps if they create an app for the buds. Also the noise cancelation is good but they have no transparency mode and people complain about the voice sounding somewhat muffled when on a call, however these glitches are a minimal sacrifice when you listen to the sound these little buds put out, just amazing. Don't go spending double the money on some of the higher end ear buds until you listen to these.

I love these headphones. The sound is so clear and so easy to use. Highly recommend!

I can no longer recommend these. I have tried two pair and both charging cases have failed. I only get one light in the front when charging and nothing else. When you open the case, no lights.. I was able to repair, so they might actually be charging. However when you need to manually turn them on and off. I have reviewed other earbuds since less than half the cost that perform and sound much better.