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Customer Ratings & Reviews

Kodak - ESP 7250 Wireless All-in-One Printer-Front_Standard

Customer rating

Rating 3.8 out of 5 stars with 193 reviews

72%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 193 Reviews
  • Rating: 2 out of 5 stars

    First BB review - long but thorough

    Posted
    ImChiquita
    • My Best Buy® Member

    Like several others reviewing this Kodak product, my review falls on the negative side. And like everyone else, I'm scouring the internet for amazing reviews on any all-in-one printer. Maybe we aren't asking the right questions, which should be: 1. How often is a firmware download? 2. How successful is that download per household? 3. How great is the company's customer service? I've owned the Kodak 7 AIO for just over a year, and it hasn't lived up to the hype. I've never experienced a paper jam, but the scanner doesn't work unless you go around your back to scratch your elbow. (What I mean is, you can't simply press the "Scan" button on the actual machine - you must go into your desktop and go through their Kodak Print/Scan "wizard") Wireless? Well, okay - in MY household, the Kodak only connected to wi-fi on the initial set-up. After Day Two of ownership, it neither recognized wireless nor other laptops in the house. It goes through black-ink cartridges like crazy! So much so, that I began buying in bulk just so I wouldn't have to make an emergency run to Walmart. I think I've purchased two color-ink cartridges in its entire ownership, though. And the AIO display shows you how much ink you have remaining. When it prints, the Kodak does take sixty seconds or more to spool. No joke. And it's noisy. I'm not sure if either is an issue for some people, but for me, I'm always intimidated that the noise will wake up family members if I hit "Print" late at night or early in the morning. That said - when it prints, it prints beautifully! Text, photos, normal paper, photo paper - the print quality is outstanding! I'd like to stay within the home-office budget (which is a Kodak AIO), but I do understand that you get what you pay for. This wasn't cheap. The firmware downloads are a hassle, to say the least. My printer is still on version 4.1 but as of January 2011, Kodak is up to v.6; however, my Kodak software tells me that I'm up-to-date and that there is nothing to download. Huh. When you Google Kodak downloads, there is a plethora of angry Kodak customers. I'm not angry. Just....disappointed. I won't recommend this a friend, only because I don't want said friend to turn around and say, "Really?!" For those of you who have already purchased it and are happy with it, I wish you the best. I'm still searching for a better all-in-one.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great printer with AWFUL WiFi connectivity

    Posted
    tetragonia
    • My Best Buy® Member

    Bought this printer a couple of weeks ago to replace an HP that was printing off-color. WiFi setup was a bit cumbersome but once I got it connected to my network the printer performed wonderfully. The colors are true, the ink is very inexpensive, and the speed is acceptably good. But...after a couple of days it sauddenly lost network connectivity. I couldn't even power cycle the printer, even though it was responding to all other front-panel controls. The power button would not respond to shut down the printer and the WiFi light was out. My first thought was that there had been a power glitch that had confused the printer, even though my Brother WiFi laser printer was having no problems at all. The only way I could reset the printer was to pull the power plug and plug it back in. Then it found my network, connected, and started working perfectly. However, this has now happened several times (about once every three days). A search on google (which I should have done before I bought the printer) found a number of complaints regarding exactly the same problem. Those people that have contacted Kodak regarding this problem have been told that they know nothing of the problem and have no idea why people are experiencing it. Personally I think Kodak is sidestepping a known issue that they can't figure out how to fix. Those people that have given up have stopped using the WFi and have connected the printer to their netwok with a cable. That seems to work perfectly. I bought this printer specifically for the WiFi capability. If I wanted to run another cable in my office, I would have saved the money and not bought a printer with WiFi capability. All this being said, other than the WiFi problem, this is a great printer that produces quality output.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    EXCELLENT, also a tip if you have an issue!

    Posted
    PaoloT

    Okay, So I needed a cheap wireless ink printer. I found this! Wow the ink is cheap and the printer was on sale! So impressed. Easy scanning and copying. Has Memory Card Slots and a Camera USB port that you can use as storage over a network. This printer has a HUGE color ink cartridge and it lasts more for less! Has a nice screen, beautiful Kodak photos with KODACOLOR. *To add the printer on a wireless laptop you need to install the Kodak All-in-one (AiO) software. I noticed my CD came with Version 5.3, the latest version was 5.4 so make sure you get the latest version from Kodak's website instead. *THE FIRMWARE! I noticed everyone is having this issues that a firmware update fixes. If you have the latest software it will prompt you to upgrade. Mine had version 1.8, the latest was 3.1 so it updated quick and easy. LATEST Software and Drivers for WINDOWS: http://support.en.kodak.com/app/answers/detail/a_id/17138/session/L3RpbWUvMTI5NjU5ODAzMS9zaWQvWjZVNDV6bGs%3D LATEST software and Drivers for MAC: http://support.en.kodak.com/app/answers/detail/a_id/17378/session/L3RpbWUvMTI5NjU5ODAzMS9zaWQvWjZVNDV6bGs%3D LATEST firmware update (ONLY FOR THE KODAK ESP7250, this printer): http://support.en.kodak.com/app/answers/detail/a_id/17477/session/L3RpbWUvMTI5NjU5ODAzMS9zaWQvWjZVNDV6bGs%3D This downloads are all from Kodak's website and are updated by Kodak as needed. Enjoy!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Printer!

    Posted
    Anonymous
    • My Best Buy® Member

    I purchased this printer a couple of weeks ago and I was a little wary after reading some of the reviews, but I have not been let down by this machine. It prints beautifully so I don't know about the one reviewer who has an issue with color matching, I just don't see that issue. Photos and documents look great! As far as ink usage goes we have done more photo printing since we received this printer then with our pervious HP and the ink levels are good and the printing quality is keeping up, no sign of the ink being used up to fast. I saw another review where someone claimed it did not print envelopes and that is just not true, I have done a number of envelops and well as card stock and other media aside form photo paper and run of the mill letter paper. There seem to be a number of reviewers who are having issues with the WiFi, I have not seen this issue, WiFI is rock solid and it has not dropped once on me. This printer as exceeded my expectations and with the recycling credit and sale price I paid less for this printer and a set of replacement ink (which I haven't even come close to needing) I paid less than I would if I had replaced the ink in my HP! Great printer, great value. I will never buy an HP again I am a kodak printer fan boy now! Thank you kodak for the amazing product.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good printer, Bad Indian call center support

    Posted
    SantaFromTheNorth
    • My Best Buy Premier Silver Member

    We finally bit the bullet and replaced our old Dell All-in-one dinosaur with this band new all-in-one printer. The scans are really clear. The print quality is excellent. The ability to network the printer via Wi-Fi or Ethernet is awesome. The install process was a little convoluted as the install software conflicted with the system settings on my Sony Vaio VGN-160G laptop. The software would just freeze without full install of the drivers. I spent over an hour on chat with Kodak's customer support. I gave them all the info initially to help troubleshoot the problem. They spent 15 minutes asking me for marketing info before getting down to fix my problem. Of course after changing my settings they tell me to restart the computer so I lose touch with the chat. Naturally on restart, the drivers still did not install. I had to spend another 45 minutes on my own monkeying around with settings to get the drivers to install. Kodak customer support is an epic fail just like Dell. Next time I know to ask before buying electronics, where is your technical support based out of? USA or India? But the printer/scanner now performs like a champ. I would only recommend this if you know your drivers will install first shot.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Great printer, IF it works longer than 3 days.

    Posted
    CeruleanParagon
    • My Best Buy® Member

    I've bought, count this: FOUR of these printers in the course of 2 1/2 weeks. This is not because I abuse them, am printer/computer illiterate, or am too picky about my products. The first TWO I received already had bad printer heads upon opening the brand new boxes. If you call customer support, yes they will send you a replacement, but it can take up to 4 weeks until it will finally come in. Considering that I noticed these problems immediately upon set up, I just returned the printer again to find the same problem, TWICE more. This is not limited to just this model, as I also had to try the model lower than this one since Best Buy didn't have more than three in stock. (Maybe everyone is returning them? Just a thought.) That being said, I've kind of found a solution. I've found one that seems to have a working print head, already contacted the manufacturer and have a back up for if/when this one goes. Even with all of the print head problems, the printer is very fast, easy to set up, and prints great pictures! The ink is a great value, and I find that it doesn't eat ink up as much as previous printers. I gave it two stars because not only have I had this problem, but also my mother who bought the same printer in a state across the country. It seems to be worldwide.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Printer

    Posted
    jimbo11
    • My Best Buy Premier Silver Member

    I purchased this printer because I was tired of paying so much for my HP Ink and the Kodak ink is much less. The printer was easy to install and setup. I could not believe the quality of the prints that I am getting from this printer. A few days after getting the printer I had problems with paper feeding through the printer. The paper kept jamming. Also during this process while moving the printer to get access to the back, I broke off the little tab that catches the paper after printing. After a few hours I contacted Kodak on the web site and was connected to someone who tired to help me. We could not solve the paper feed problem. The next day I received an e-mail from Kodak stating they would replace the printer. A new printer arrived in less than 2 days and I sent the damaged printer back. All is ok and I am once again enjoying the quality of this printer. I also enjoy the duplex printing capabilities of this printer. It comes standard and would cost much more to add the capability to print on both sides with other brands of printers. For what I paid for this printer and the lower cost ink and excellent print qualities, this is a great buy. The only reservation I have about the product is that the extension that holds printed output is made of very flimsy plastic and can be broken off very easily as I did. I recommend this printer to anyone who needs a good affordable all-in-one wireless printer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Exceeded my expectations - Definite Buy

    Posted
    AJermo
    • My Best Buy® Member

    I've traditionally stuck with HP printers over the past 20 years. I'm in the IT industry and stick with what works. I recently needed a wireless printer with no other frills. Just a simple wireless print and go. I started looking at price and found this printer but really didn't want the scanner/copy/picture features. One of the sales guys asked me why I didn't want the other features, especially if i could get them cheaper than a standard printer. I told him I was generally not happy with picture print quality and that scanning over a network just didn't seem to make sense as it would be very slow. He explained that Kodak inks are pigment based instead of dye based inks. This makes pictures more true to color and they tend to fade less over time. I've found this printer to exceed all expectations based on my past experiences. Kodak has done a perfect job so far in the making of this printer. The only real test left is time. What is it's designed lifespan and will it stand up? I still have HP printers from 20 years ago still printing. Overall I'd suggest anyone wanting a wireless printer that does pictures, printing, and copying (direct with computer off even), then this is a printer to strongly consider.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    EXCELLENT

    Posted
    PCforever
    • My Best Buy® Member

    I use this printer for my PC and my MAC. I had the old Kodak 5500 series and never had a problem with it. It is just when I got my MAC that was not compatible with it. So I upgraded to this model. I print out e-books for school as well as resumes and other reports. My PC is directly connected to the USB port and the MAC is connected to it through the wireless network in my house. I have not had a problem with connection on either device. There was some issues in the beginning with the wireless hook up to the network but once that was solved I have been just as happy with it as I was with my 5500 series. My husband has been printing pics from his blackberry for his job (bounty hunter) and I recently downloaded the Kodak app to mu iPad for the purposes of printing pics. It works great. The app would be better if I could print Pages from it but that is another review. It is a little loud but so was the 5500 it is quieter but not by much. There is an increase in speed but not by much. Considering that I am printing daily the ink is a god send and it does last. I often get the XL in the black ink and it is about $2 more but worth it because I went from changing it monthly to changing it every two months. Again this is wilth very HEAVY printing traffic. It will probably last longer for those that are printing less.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excelent Printer!!!!

    Posted
    dk1317
    • My Best Buy® Member

    I just got this printer today and this is what I can tell you so far. the printer is packaged very well. Be careful when removing from the box. It is in there pretty tight. The setup is very simple. There is a lot of tape to remove though. After you have the printer in place then you can run the setup. I connected mine to the usb cable for the initial install. I inserted the disk and followed the prompts. It located the printer and setup was a breeze. I inserted a memory card to test the printing functions out. I inserted a 4x6 sheet into the top bin. Browsing the pictures on the lcd goes pretty fast. There is not a lot wait time switching through pictures. I printed out 4x6 picture and it took 1 min 4 seconds from the time I hit the start button. The picture quality is excellent. The colors are very vibrant. I was to connect to my wireless network without any problems. I was also able to connect to the printer wireless from my Apple MacBook.I was also able to print from my iPhone. the printout was nothing great but I expected that with my 3g iPhone. I just ran the software and followed the instructions on how to add it. I am able to print from my mac with no problem. All in All I am very happy with this printer...

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Software PIG

    Posted
    MattFred
    • My Best Buy® Member

    I was attracted to this printer because of the low in cost and Kodaks reputation. It does a nice job of printing. I haven't used it for photos yet but then again I don't print many of these and don't mind sending them to a pro if I'm going to frame something etc... What I can't stand and was hoping to get away from is all the garbage software just to use this printer. That and Quality issues is what I was trying to get away from ditching my HP all in one. At least it installed easliy on my Vista Laptop, and my Windows 7 Netbook. But My XP computer that my daughter works on for homework wouldn't install. And my corporate work Laptop will allow me to add a driver but not rediculously large software. All in all I won't return this but I'm sick of Hardware Manufacuters trying to "help" me by adding software that I don't see any value in using. I also don't neeed Printer software help me do social networkng etc... I consider this intrusive and a tremndous wate of time and space.. Not to metion all the CPU hogging agents that are Installed on my machines. I just wish they would release a simple driver.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great printer!! Highly recommended!!

    Posted
    morkie210

    I upgraded my Kodak 3250 printer to this new Kodak 7250 printer and I love i! Setup was easy. Wi Fi setup was a breeze. It took me about 45 mins to totally install everything because I had to upgrade the KODAK AiO Home Center software but I had no problems. My computer is a iMac. Once the software was upgraded, it went through configuring the new printer and I was printing in no time. The printing is much faster than my 3250 and the quality is superb. I love the double-sided feature. I've had the printer for a week now and have printed many documents of black and white and also colored prints. I've have had no printer jam problems as is stated in other post. I can also print card stock. Someone posted that they couldn't. I had no problems. I do not print photos, so I cannot comment on that feature. I like that fact that the printer head is replaceable. Let's face it. It will wear out and it will eventually need replacing. It's better than replacing the entire printer. The printer head was not replaceable on the 3250 model. I highly recommend this printer for printing documents.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Quality Prints, Scans Better than HP!

    Posted
    steviesretrokitschen
    • My Best Buy® Member

    i've been using a top-of-the-line (when i bought it) HP Photosmart for years, but it was time for a replacement. Read all the reviews on the Kodak, and let me say first off i have had absolutely NO network problems, which alot of people mentioned. It was very easy to set up w/my wireless network (just picked default during set-up, picked it right up) and it has been easy-peasy ever since. i use this mostly for my home-art business (printing business cards, greeting cards, and photo and web images that i use for jewelry) so i needed absolutely clear, high quality prints- which i was used to from the Photosmart. This printer met every expectation, very high quality prints, and perfectly clear scans- the HP scans were horrible. And of course it's so much more affordable ink-wise!! TOTALLY recommend it!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Printer produces quality prints for lower costs

    Posted
    Zvonareva

    We purchased a Kodak ESP 7250 printer in May, 2010, and liked it so well that we purchased a second one in December. These printers were purchased for use in an Etsy graphic art business. The need was for a printer that would produce quality color prints and was accurate as to the colors rendered in Photoshop and GraphicConverter. We also hoped to be free of frequent replacement of expensive ink cartridges. This printer has measured up. The printer cannot handle heavy card stock but does fine with the 74 lb. paper that we use most often. Our costs for ink cartridges has been cut in half and the quality of the color has been superior to all printers we have used in the past. We use a laser printer for all our black and white text printing. The printer was easy to set up and is easy to use as a scanner and copier. The machine also does an excellent job as a scanner and copier. We have not made use of the camera interface and memory card options.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Printer I've owned

    Posted
    Tim0001
    • My Best Buy® Member

    Over the last 20+ years I have purchased numerous HP printers, both home and Pro series. A few months ago I was listening to a popular radio show whose theme is 'your money'. The host mentioned that Kodak was coming out with printers marketed on a concept different from their competitor's "Gillette Marketing Model" of low up front purchase price and very "HIGH' replacement ink cartrage pricing. Remembering this when I recently had an issue with my HP printer, I looked into the Kodak line and decided to try it. What a good choice. I even found' after the purchase, that it was ready to go as a wireless network printer, just had to scan for my router. You can also use a highliter immediately after printing with ""NO"" smear-Don't try that on HP DeskJet printed jobs.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    An Awsome Printer

    Posted
    wmjzyrk
    • My Best Buy® Member

    Where has this printer been hiding ? After owning several makes of printers and with My HP sucking ink and producing poor results I decided to roll the dice on this Kodak and I must say the ease of set up is amazing the wireless connection was a snap! Being an avid Photographer I can tell you the Color Rendering is Dead on! and the web printing is accurate in color and sharp the printer is far less noisey than My HP's' Cannons or Epsons and as I stated the Photo Realism and sharpness are mind blowing when printing Pictures be it 8x10 5x7 or 4x3 you will not be dissapointed it rivals lab quality with a tweak If You are Looking for a printer that won't gulp ink but not sacrifice quality and easy to use this is the one and the software is precise and easy to use without all the Bloat of other manufacturers software is smart and simple a definite winner

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love Kodak Great Company and Customer Support

    Posted
    jlocker
    • My Best Buy® Member

    I got this printer three weeks ago and was shipped to my house, i noticed that during shipping the scanner bar got dislodged from the track, I called kodak and they had me double check the scanner and without out any hassle they sent me a brand new printer overnight and the second printer worked without any issues. The cost of the Kodak ink is so low it saves me about 129 dollars on the cost of the ink from my other printer that I have own. Everyone forgets that most printers give you a starter cartridge and it cost $65 for the black and color, or the ink cartridges can only do 130 pages while the Kodak does 430 pages and it costs less for the cartridge. I would recommend this printer for anyone and you do not have to find crazy solutions like going to a color laser printer or a black only printer because you have been fooled by the other printer manufactures.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Uses A lot of ink despite product claims

    Posted
    upscale2426
    • My Best Buy® Member

    You'll be purchasing a lot more ink then you'd expect especially given Kodak's promotions that it uses less ink which is one of the reasons I purchased this printer. The printer is designed to use the color ink under all circumstances. I've been printing 100% black and white in low resolution draft mode but the color ink is being exhausted at the same rate as the black cartridge. This made no sense to me so I contacted Kodak and unfortunately this is the way the printer is designed to protect the print heads. So you'll be replacing color cartridges all the time even though your actual documents are pure black and white. Now if that makes sense to you purchase this printer if not look else where.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy setup, wireless connectivity, cheap ink

    Posted
    ProductReviewer2
    • My Best Buy® Member

    This is my first wireless printer and I like it. It was a relatively easy setup to link to the wireless network. Prints, scans, and copies. I purchased to print address labels and my wedding programs. The printer handled these very well. My only complaint is that occasionally, my computer says the printer is disconnected from the network and I have to shut down or reopen the Kodak program or check the connectivity on the printer itself. It usually resolves itself, but a little annoying. Despite this, I would recommend it to a friend. I've only printed one or two pictures with it so far, but they turned out nice. Another nice benefit is the ink (both color and black) is so much cheaper than my last printer, which was an HP. I'm actually still printing on the original ink that came with the printer. When I bought the printer, on top of the sale price, Best Buy was offering a trade-in deal - $50 off the purchase of the new Kodak when you bring in your old printer. Overall, I am happy with my purchase.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Stay Away From These Printers!!!

    Posted
    Buckeye0320
    • My Best Buy® Member

    I have had the Kodak ESP 7 for just over a year now and it is the biggest piece of junk that I have ever come across. It takes forever to print a simple black and white draft page, it goes through ink like there's no tomorrow (unlike advertised). You can't even use the scanner if it's out of ink, and by the way, it uses color ink no matter how you print so they make sure you'll go through those as well. I am currently on my second replacement of this piece of junk and now it too is going out. Constant paper jams (on regular printing paper), error messages amd poor printing quality. And their customer service leaves TONS to be desired. I spend at least 45 minutes on hold every time I call only to get someone that barely speaks any english and the only thing they can do for me is troubleshoot (which I've already done through the website). Total waste of my time. I will NEVER buy another Kodak printer again.

    No, I would not recommend this to a friend