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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1281 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers love the enhanced grip, aim improvement, and accuracy provided by the FPS Freek Galaxy 4 Prong Performance Thumbsticks. Many appreciate the improved feel and performance these thumbsticks offer, finding them worthwhile despite some concerns. However, some customers have noted issues with durability and the height of the thumbsticks, suggesting potential improvements in these areas. The attachment mechanism also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,280 reviews
  • Pros mentioned:
    Accuracy

    Rated 3 out of 5 stars

    Mmm... So so...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the high rise stick on my right analog but the shorter stick for the left analog for sprinting kept falling off at terrible times! So I just use the high rise for increased movement and accuracy. I would recommend however I would recommend with a small disclaimer first based off my personal experience with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Gooder enougher.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost perfect but now I need them for ANY game so it’s imperfections are allowable... that being that they slip a LOT. Not off the joy, but away from the fingers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product, and my son love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and easy to attach it to the Xbox controller

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Helps you play better for sure.. just a little painful on the hands after a while of playing. But hey, maybe I'll get used to it?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Media remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever wanted to control your Xbox without having to pick a controller up everytime ? We this is the product for you. I purchased online it arrived early the next day, just in time to do some major Netflix binge watching. Thank you Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 5 out of 5 stars

    Verrrrry helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These thumbsticks didn't require any effort at all to put on. Just push down, click and we are good to go.My sticks were wearing down a bit from heavy use so I needed a quick resolve. Not only do they work great, they are very affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy
    Cons mentioned:
    Durability

    Rated 5 out of 5 stars

    Great product but there are a few important facts.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A couple of things to consider when buying from KontrolFreek verses Best Buy. They are about a week slower than Best Buy. I know this because I ordered four products in the same hour. One from KontrolFreek and three from Best Buy. Both advertisements were next day and Best Buy kept their promise and I’m on day five past the promised date with KF. No biggie, just a little info for the impatient like myself. Another important bit of information I could not find so I had to take a chance with this purchase, I’ll explain, My favorite Controller is the Razor Wolverine Ultimate for Windows and Xbox, (also next day delivery from Best Buy) I took a chance on the Inferno Extension and they DO NOT fit. That’s on me and it’s ok because I have a few Elites and a family of gamers. These extensions are a great product as usual and will be used. Like I said, I could not find anything on someone in my situation so I decided to take the chance and now I can tell you about my experience. The Inferno’s are only a few MM’s to small to fit but I do feel like I would break one of the three tabs if I forced it. The extensions themselves are always a great purchase for a little added accuracy and Racing online. So many controller users struggle with holding their lines during online racing and these extensions really help. They are not a replacement for a good racing wheel but with a little skill and with this product helping you, you can certainly win in online races. Not just the Inferno’s but all of the KontrolFreek products are useful in enhancing your gaming experience with different products, different lengths, patterns, styles, and colors. Quality: I’ve been using these types of extensions for a few years now and I am a little rough on them. I usually get about four to five months per set before the cap starts to peel off. I have never actually broken one, but I do press hard with enough side force eventually I ruin the cap. I look at it as a positive because there is always a new style, new colors, or game specific sets just waiting for me by the time I need a new set. I hope this helps someone. Take care.

    I would recommend this to a friend
  • Pros mentioned:
    Aim, Grip

    Rated 5 out of 5 stars

    Great for thumb elevation.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for improving your aim. Super comfortable but something you have to get use to. Very grippy as well.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Performance

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad definitely helps improve my gaming experience when playing longer hours and since I have bigger hands the elevated thumbsticks are a plus. Patterns on the thumbsticks vary so you'll want to check them out in person to see which one grips better for you. And they detach and attach to different xbox controllers easy multiple times without breaking which was what I was afraid of but so far I can easily switch the thumbsticks between controllers if one controller runs out of battery then I easily switch em out to the other one without fear they'll break from switching them out. I did recently buy another pair so I don't have to switch them from controller to controller anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good addition to Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Kontrol Freakz give your thumbs some height. With that being said. They do give you quicker movement and response for aiming and turning in first-person shooters. These are ideal for games like call of duty and borderlands 3. I repeat, they will give you quicker response in regards to aiming and movement. Quality is good. They are sturdy and feel good to the thumbs. You can choose to use both or one of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller knobs

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked well for my son who is a gamer. They were a perfect stocking stuffer at Christmas time.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    kontrolfreek

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are really great real good quality they have lasted me 2 years almost but my dog chewed up my left kontrolfreek :(

    I would recommend this to a friend
  • Pros mentioned:
    Aim, Grip

    Rated 5 out of 5 stars

    Makes you a pro at Fortnite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. They snap onto your controller joysticks easily. They are very grippy. They will instantly make you a pro at Fortnite. Just put these on and you will have better aim then aim bots. I went from only getting 1 kill a game up to 9 kills a game instantly after playing 1 game with these. Make sure you buy all of these. You need them. Buy 2 boxes in case they get sold out, in case you lose one and you need a back up. These are worth there weight in gold.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Smooth Grips

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these after reading several reviews on the Xbox One Elite controller and how the rubber on the grips stars coming off after a while. So far after countless hours of gaming these have kept my controller's joysticks brand new!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing and Durable

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent performance i loved it. will be buying again soon

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Inferno

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son likes them. He has them on every controller he owns.

    I would recommend this to a friend
  • Pros mentioned:
    Aim, Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These control freaks are great for gaming. it tool me a little over a week to get the hang of using them but they really do give you an advantage when playing against people in games like Call of Duty. I would definitely recommend this for someone that is looking to improve their aim significantly. (Also to note, they lasted me about a year and I play FPS games very frequently).

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Kontrol Freek’s for every controller!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Kontrol Freek’s on my PS4 and Xbox controller’s. I have been using these for ever. These particular inferno sticks are great. I have 2 sets one on each controller. Make sure to turn up the sensitivity.

    I would recommend this to a friend
  • Pros mentioned:
    Grip
    Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a semi-impulse item. I needed new grips on my controller but figured I would give these a shot instead. It took a little getting used to but now it would be weird to play without them. The rubber seems to wear fast but they've held up nicely so it may just be wear from breaking in, rather than an overall flaw in the product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a product that does exactly what its intended for, love it

    I would recommend this to a friend
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