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Customer Ratings & Reviews

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    • Brand Response


      July 19, 2017

      Hello, We're not sure why one of your parts was missing, but we want to help you in any way that we can. We've created warranty case #201707132272 for you, which you can provide to our customer service team at 1-800-327-5625 in order to discuss your replacement and warranty. Thank you, Kwikset kwikset