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Customer Ratings & Reviews

Your price for this item is $165.99
The previous price was $179.00

Customer reviews

Rating 4.2 out of 5 stars with 31 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers have good things to say about the Halo Smart Lock. They find it easy to install and appreciate the option of using a physical key to open the lock.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 31 reviews
  • Pros mentioned:
    Great app

    Rated 5 out of 5 stars

    Perfect Deadbolt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Wi-Fi keypad quickset deadbolt works fantastic! You can unlock it with a key or assign codes to different users. The key pad buttons are traditional buttons so don't have to worry about the sun hitting a touch screen pad. If I'm laying in bed and forget to lock it I can use the app to lock it or let someone in when I'm not home. It's a great lock!

    I would recommend this to a friend
  • Pros mentioned:
    Easy installation, Key option
    Cons mentioned:
    Electronic screen

    Rated 4 out of 5 stars

    Great Wifi Smart Dead Bolt Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like the trend moving electronic screens to enter codes on smart locks (instead of actual number keys). I like the actual keys better for some reason. Also, the fact that you can use a physical key to open is a plus. Even more, it uses Kwikset's rekey technology. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Easy installation, Great app

    Rated 5 out of 5 stars

    Best Smart Lock with Wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this Kwikset Halo SmartLock with Wifi for over a month now. Initially, I was reluctant because there are other brands at higher price points which didn't really get the job done, so this was just a trail. As soon as I got it, BB Totaltech, installed it for me and the Wifi set up was seamless, we tested it and perhaps the most seamless set up ever. I am so happy with this Kwikset Wifi Smart Lock at this price point, already recommended to multiple people and they are purchasing it. If you turn on the LED indicator, my guess is the batteries will last for 4 months atleast and without the LED indicator, definitely longer. The lock and unlock makes noise, you know that its set up and the app is very simple and seamless. Highly recommend, and I should have opted for this sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Easy installation, Key option

    Rated 5 out of 5 stars

    Great Lock from a Company You Can Trust for Locks

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy. It works great. It doesnt randomly lock itself while open and damage our door area like the two previous locks we bought from Yale/Nest and August. I love the fact that there is a keyed entry option and this is a company that actually makes physical door locks. Our prior two were from less experienced companies and had no physical unlock mechanism. We literally had to drill them off the door when they failed.

    I would recommend this to a friend
  • Pros mentioned:
    Easy installation, Great app

    Rated 5 out of 5 stars

    ☆☆☆☆☆

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install! App easy to understand! Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Easy installation

    Rated 5 out of 5 stars

    Sir west

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this product five star because it was one of the best locks I’ve ever installed and it works perfectly I would recommend this to anyone who is looking for a good sturdy lock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the lock, S/W app is good and easy to use.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these locks. I've installed several on various houses. They work very well as long you as spend the time to get things aligned up so there absolutely no drag of any kind. This can often mean re-adjusting the door frame striker plate. I really like the smartkey capability. It makes it easy to re-key all the locks to match and use the same key. The kwikset app can be finicky and a bit confusing to get paired and working at first and getting the keycodes stored in the lock, But after that, it is very easy to use for normal use.

    I would recommend this to a friend
  • Pros mentioned:
    Key option

    Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, don't worry if you or your family forgot the key, you can unlock the door from tour phone, peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Key option

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the much more expensive yale one first. Was a no go. Had a kwik one for a good 10 years that gave out but was perfect for long time. So that is why i chose this one. So glad. Works so precise every time. Very easy. Very wuick to u lovk w phone if you want. Lets me know when unlocked/locked. Also i wanted option for key even though i never tou h my keys fir anything.

    I would recommend this to a friend
  • Cons mentioned:
    Wi-fi connectivity

    Rated 4 out of 5 stars

    Batteries go too fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the concept of opening the door with my phone and just a passcode. However, the battery life is terrible. To open the door with Wi-Fi is spotty at best. I wish it worked a bit better and the batteries lasted longer. Otherwise it works alright.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Locking speed
    Best Buy Employee

    Rated 4 out of 5 stars

    Review

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good with phone only reason it’s not 5 stars is because it takes a while to lock on phone not super long but not fast as well

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Wish I would have installed it years ago. Provides piece of mind with the actual key lock in addition to wifi accessibility.

    I would recommend this to a friend
  • Pros mentioned:
    Easy installation

    Rated 5 out of 5 stars

    Easy and secured

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install, and it works perfectly. Love how you can create guesscode and/or unlock it from your phone!!!

    I would recommend this to a friend
  • Pros mentioned:
    Great app

    Rated 4 out of 5 stars

    pretty good lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far pretty good. Not as elegant as some of the other locks but seems to get the job done. The app is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and detailed instruction. Easy installation

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rosendo and Scotty were providing fantastic service even small items. That's why I buy all my electric good from Magnolia Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Easy installation

    Rated 5 out of 5 stars

    Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy-to-use. Installation was a breeze.

    I would recommend this to a friend
  • Cons mentioned:
    Noisy

    Rated 3 out of 5 stars

    Good but not

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but needs lot of improvement, more than noisier than competitors

    I would recommend this to a friend
    • Brand response from Kwikset
      Posted .

      Hello MohamedganiI,

      Thanks for sharing your feedback! To make sure your Halo lock is working smoothly, please ensure the door frame jamb hole is a full 1 inch deep, loosen the mounting screws a quarter turn, and follow the manual door handing steps in this link: https://www.kwikset.com/support/answers/my-smart-lock-is-giving-me-a-jam-error

      If the lock's sound does not improve with these steps, please contact our Support Team here:
      https://www.kwikset.com/support/customer-service

      Thank you,
      Kwikset kwikset

  • Rated 2 out of 5 stars

    Wasted Batteries

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Killed 3 sets of 4 batteries within 60 days. I followed the instructions on what to do if it was wasting batteries, and it did not solve the problem. Fortunately my membership allowed me to return it after giving it a long enough chance before I figured out it was not worth it. The motor that closes the bolt was also much louder than my Utec. Too bad Best Buy doesn't carry that brand.

    No, I would not recommend this to a friend
    • Brand response from Kwikset
      Posted .

      Hello EDZ99,

      The batteries can drain quicker than expected due to your lock's installation, router type, and distance from the lock. Use only name-brand alkaline batteries and please do not use lithium and rechargeable batteries. Check that the door is properly aligned and the cable is routed and stored correctly. Resistance to both locking and unlocking because of door misalignment will reduce both motor and battery life. Make sure that the lock has a strong Wi-Fi connection with the router. Call our Support Team at 1-800-327-5625 for additional help if needed.

      Thank you,
      Kwikset kwikset

  • Rated 5 out of 5 stars

    Solid feel - with all the tech

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this lock! I spent a lot of time researching to find something that still felt like a lock but had all the tech to fit with my smart home. The best part is that I replaced a old Kwikset lock with this and we can all still use the smae key. Not that anyone uses their key any more!

    I would recommend this to a friend