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Customer Ratings & Reviews

Kwikset - Kevo Touch-to-Open Bluetooth Key and Electronic Smart Door Lock (2nd Gen) - Venetian bronze-Front_Standard

Customer rating

Rating 3.9 out of 5 stars with 321 reviews

77%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 29 Reviews mentioning:
app
  • Rating: 5 out of 5 stars

    Great lock

    Posted
    Jay82
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I love this lock it is very easy to use app is really nice too and simple to use

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wonderful smart door lock

    Posted
    CLOCKERS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The lock is really nice I love it but the key fab you have to buy separate works a lot better then having the app on your phone but still having the app on my phone still works pretty good...

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Front door lock

    Posted
    scorpion632
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I've got this lock on my front door, allowing me to open it with just a touch, The best part is being able to lock and unlock from anywhere in the world (with the bridge that is sold separately) and being able to give anyone a key through the app.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good, but limited

    Posted
    Brian
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    + setup relatively straightforward + eKeys work well - requirement to have app open for phone to work defeats purpose of not having to use hand to get our keys - keyfob works but is too large - frequent "errant closing" action when using phone - lack of z-wave is limiting (significant reason to go elsewhere @@@@@@@

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Smart Door Lock

    Posted
    mrglvz74
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It was easy to install & the app is east to use!!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    One touch

    Posted
    Gville7
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Easy to install , just remove old dead bolt and put new one in and activate the app, works great

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy to use

    Posted
    Butowmom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    It's great not having to fumble with keys to lock and unlock the door.....rating it 4 stars because once the door would not unlock because my Kevo app was not syncing with the wi-fi and I had to search for my keys.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Be careful

    Posted
    HammerGee
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I installed it no problem then I went to install the app and found out it only is compatible with 3 phones Apple, Samsung, HTC, and the wearables

    No, I would not recommend this to a friend

    • Brand response

      Kwikset

      Hi HammerGee,
      Thank you for your feedback, our team is working to expand Kevo compatibility across a wide range of devices. Kevo does work with iPhone 4s and newer as well as many Android Nexus and Galaxy devices. For a full list of compatible devices please visit our website, http://www.kwikset.com/kevo/smart-lock/compatibility.aspx
      Thank you,
      Kwikset kwikset

  • Rating: 5 out of 5 stars

    Kevo Smart Lock

    Posted
    KayKay
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This is a great Smart lock, it can be used with a traditional key, a key fob, or the app. Its great to share with family and close friends.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Overall, good.

    Posted
    BusyMomma
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Convenient product, occasionally will not lock with one touch as it is supposed to, which is fine because I can use the app or key, but less convenient if a child or someone without is trying to lock the door and it malfunctions. Rare occurance though.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not for us

    Posted
    Roy74066
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I could not connect more than one person at a time in the app. I could not get the two others to connect if I was logged in.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    It works pretty good

    Posted
    Casey
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    It works good with the app. The touch and go not so much.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Keyless Entry Option

    Posted
    Dira
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    It's really easy to install and great Kevo app. Let's you add guest easily and if anything goes wrong you can use your key as backup.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very convenient!

    Posted
    Davidreview
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I really like this Kevo system. It's easy to install and the app works great.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Still trying to figure it out

    Posted
    Casey19
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The tap to unlock feature so far is hit or miss. It is easier to just use the app to unlock. Hopefully will improve.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Will not work with all Android at listed rev level

    Posted
    Augy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I purchased this item after researching compatibility. I did not find out that the lock was not compatible with my phone until I ran the App. This was surprising since the Android rev level was listed as compatible.

    No, I would not recommend this to a friend

    • Brand response

      Kwikset

      Hi Augy,
      Thank you for flagging this to us. Please call our team at 1-800-327-5625 so that we may investigate this issue with you. It's possible that there was an in-app error in reporting your device as incompatible when it is actually compatible. We look forward to assisting you.
      Thank you,
      Kwikset kwikset

  • Rating: 4 out of 5 stars

    Simple Install

    Posted
    tguira
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This was a very straightforward installation. I have been using it now for about a month, with no issues. My only feed back would be an update to the app, that would not require the app to be open in the background in order too work.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love My Kēvo...

    Posted
    ENGamble
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    So far, Very good. I waited for the holiday season to purchase this product because the sale price would be lower. The installation was very easy and the lock and app work as advertised.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy to use and install

    Posted
    coynor
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Perfect smart lock for easy entry/exit. App and online access make it easy to provide temporary or long term access. Would be great for a rental/vacation property.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome

    Posted
    Frank
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Installation took me a bit longer since I'm not too handy. Other than that, programming was very easy and I even upgraded to the Plus which is bought only via the App. I love being able to open and close my door remotely or just checking in when I'm doubt. ps - I did the leg work and found out his works with Alexa.

    I would recommend this to a friend