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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 31 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the M688 Kizuna AI Dual Mech Massage Chair with Cooling Tech for its cooling technology, foot massage, and relaxation features. They appreciate the chair's ability to provide a professional-quality massage at home, with heat and cooling options for added comfort. The foot massage feature is particularly praised for its effectiveness in relieving tension in the calves and feet. Overall, customers are highly satisfied with the chair's performance and find it to be a worthwhile investment for relaxation and stress relief.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-31 of 31 reviews
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Instant relief with long term benefits

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “As someone in construction, my body is constantly under strain from heavy lifting, awkward positions, and long hours. This massage chair has been a game-changer. It targets sore muscles with precision, especially in the lower back and shoulders, where I feel the most tension. feels like a personal masseuse working out knots after a tough day. It’s not just a luxury; it’s an investment in recovery and productivity. I wake up feeling refreshed and ready to tackle another day. Highly recommend for anyone in physically demanding trades!”

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Worth every penny

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This massage chair has been an absolute game-changer for me! I love how you get a professional-quality massage at home. The rollers totally relieved my glutes, back and neck tension after a long day. The heat therapy and foot massage features are awesome. I used to spend a fortune on regular visits to a massage therapist, now I get all the relaxation and muscle relief I need anytime. It’s like having my own personal masseuse. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This chair is great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair’s great. The double massagers cover my whole lower back and really help with my pain. Most other chairs only do small spots so this is a big deal for me. The zero gravity with rocking is so relaxing it puts me to sleep. Compression massage is awesome too does hands arms shoulders, legs and feet. Heat makes it even better but there’s cooling for the lower back if you want. Foot massagers are nice not too rough but still work. The AI thing is cool it checks how tired you are and picks a program for you. Tablet is easy to use and tweaking settings is simple. Meditation music and nature sounds are a nice touch too. There’s a ton of auto programs plus you can make and then save your own. It even retracts when off so it doesn’t take up much space. Honestly a really good chair.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Life Changer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life Changer!!! I’ve been struggling with bad back for 25+ years, this chair has changed my quality of life, and I have owned several other massage chairs over the years that don’t compare! Buy this chair with confidence…

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Amazing product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After testing this amazing chair out, the final decision came to how much money I would save on real massages. Im a guy that can easily spend over $3k a year on massages (usually 1 x a week). Now I can hop in the chair any time I want and get a professional massage right at home!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    A life changer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After years of athletics and raising children we purchased this massage chair to help reduce pain and stress. It did the trick! Best purchase we have ever made.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Best massage chair in my experience.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned a few other massage chairs and this is by far my favorite and the best one I’ve owned! Anyone who wants to relax after a long, hard day… This is the chair.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Kyota massage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this massage chair! Massages the soles of your feet and even the forearms. Easy to set up. Everyone has loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Chair - You Will, Too!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why didn't we buy this massage chair sooner! A game changer for both daily stress relief and the healing of sore, injured, or aging muscles. Everyone in our multi-generational household uses, loves, and benefits from this 'best' massage chair. You will love this chair -- and will never want to get out of it. Very attractive, too, and small footprint -- fit easily and nicely into our family room. One of the best purchases we have ever made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My job requires me to be in tight places for long periods of time making my body get cramped up all over. Between the heat and all over massage it gets all of the knots out and then I'm ready to work again. Without this chair I don't know how I'd manage to function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s like having your own personal masseuse at hom

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect way to unwind after a long day at work! Don’t walk, run!!!!!

    I would recommend this to a friend
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