Whoever set the original time at the factory did not set the hands at dead-on 12:00. The hour hand was slightly to the left of 12 so that it was hard to tell if it supposed to be 12 or 11. It wasn't until it was close to 12:30 (or any xx:30) that you could tell the actual time. Needless to say, I returned the clock. Great idea but poor execution.