Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $169.99
The comparable value price is $179.99

Customer reviews

Rating 4.7 out of 5 stars with 829 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the Rugged 5TB External Hard Drive for its outstanding durability, ample storage capacity, and quick speeds. The drive's compact size for its storage and USB-C connectivity are also appreciated. Some customers have noted potential connectivity issues and consider the price to be a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 829 reviews
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Excellent product and am very happy.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very sturdy and has a good case and more storage. Perfect for my use and will recommend to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as described! Excellent product. Will definitely be recommending this to others!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Best item

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item, perfect performance and good quality. Perfect space

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Cheers

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product worked great! Nice safe storage device that had a rugged exterior

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    LaCie Rugged 5TB External Drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Lacie 5TB for the price and storage that you will have on it ! Run's good Perfect...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wanted one for the longest!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been wanting this drive for the longest! And the wait was worth it!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely slow speeds

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned this drive for several months now and I'm not very happy with the performance. Although this is a USB-C/USB 3.1 drive, it's extremely slow due to the spinning hard drive. I knew what I was buying when I decided to purchase this model, but I did not expect the transfer speeds to be THIS slow. I get about 50-60 MB/s transfer speed benchmarked using Blackmagic Disk Speed Test. Drive is connected to a Thunderbolt 3 port on an iMac capable of a theoretical 40 Gb/s. This drive might as well be connected to a USB 2.0 port and you still wouldn't max out USB 2.0 transfer speeds. Bottom line, the bottleneck is the spinning hard drive, not the interface, and from the looks of it, this is one heck of a slow spinning drive. I thought I might be able to use this to expand my video editing library on iMovie, but I was very wrong. Unusable for anything other than storage. You can't run anything live from this drive and expect any kind of usable performance.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive paperweight

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t work with my MacBook. I plugged it in and it lit up but I couldn’t put anything in it. Now matter how big or small the file was. Usually hard drives are easy to use but this one proved to be difficult.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Durability, Size, Speed

    Rated 5 out of 5 stars

    Nice Sturdy Drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little external drive. This is my 3rd one, (other two still working, just full). Very fast transfer speeds, read/write etc. It does get a little warm under strain, but not hot. Wish they would come in larger capacities in this form factor. I install data circuits for businesses etc., and I’ve seen these used as a daily back up scenario, so I know its popular and reliable. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Speed, Storage capacity

    Rated 5 out of 5 stars

    My favorite drive for the road and at home

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the only drive I have used on the road since it came out. It is durable and gets the job done. The usb-c is fast enough to get transfers and communicates all computers beautifully. I feel confident and safe as using it for storage on the road and at home. I just ordered my 3rd one from Best Buy and will continue to make a pile of these as long as I am in photography and video production.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Storage capacity

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of all the external hard drives this one is the best value and provides the best protection of your data. 5T for optimal storage and for the amount of storage is the best deal. While the solid state drives (SSD) provide a longevity advantage of the data, this product has a rubber protective case and recovery software if your device is ever damaged or compromised.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage capacity

    Rated 5 out of 5 stars

    Hard Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great external hard drive. Holds a lot of memory and really fast.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Storage capacity, Usb-c

    Rated 5 out of 5 stars

    So reliable, I had to get another one!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of this external hard drive - YES, It’s that good. One of the only brands that I trust to backup my most important files to. The USB-C connection makes it easy to connect to my MacBook Pro without having to use dongles and adapters. The rubber bumper also gives me peace of mind when I transport the drive. This drive is reliable and very well made. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage capacity

    Rated 5 out of 5 stars

    Item as described

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality as described, fast transfer speeds, HUGE storage (5T), very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Extremely effective 5TB Back-Up Hard Drive

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this a replacement external hard drive for back up. Previously had two WD 5TB Externals, one to hold all media (music / video, etc) instead of keeping on MacBook. Second was used strictly as a back-up (time machine). The drive being used as a back-up stopped working periodically, and I needed a replacement as soon as possible. I purchased this and from day one, this has performed effectively, quickly and due to it's minimal footprint, has been a great addition to my home office.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth every penny.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best purchase I made fort my recording studio. Everything works seamlessly. My audio folders and movie files load without a hiccup.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Speed

    Rated 5 out of 5 stars

    Great drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third and largest drive. I have never had an issue with this brand and get full transfer speeds when backing up my MacBook Air or just transferring small and large files between computers.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Speed

    Rated 5 out of 5 stars

    Great hard drive.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. Sturdy, fast, and reliable. This is my second one. The other has been plugged in nonstop for over 5 years and still going strong.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Usb-c

    Rated 5 out of 5 stars

    Great Drive - Fun to hold.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drive. Had it for a bit now and it hasn't failed me yet. I have dozens of lacie rugged drives from my years of video and music production and I can always rely on them to fire up when I need them, no matter how old. I am a big fan of the new ones having USBc connectors to interface better with my modern mac.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    I like this external storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this external storage I have 5 of these and so far I don’t have any issue with any of them.

    I would recommend this to a friend