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Customer Ratings & Reviews

$209.99

Customer reviews

Rating 4.7 out of 5 stars with 862 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Rugged 5TB External Hard Drive for its outstanding durability, ample storage capacity, and impressive speed. The compact size and USB-C connectivity are also appreciated by users. While connectivity can be a minor issue for some, and the price may be slightly higher, the overall positive feedback highlights the drive's strengths.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 862 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best purchase I made fort my recording studio. Everything works seamlessly. My audio folders and movie files load without a hiccup.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Speed, Storage capacity

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy, plenty of storage. Drop proof is a plus

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Usb-c
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Captain Cass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the portability and rugged design. Although connectivity can be somewhat of a problem. It would be better if it had a USB-C port as well as a conventional USB port.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Speed

    Rated 5 out of 5 stars

    LaCie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a safe backup with speed and plenty of space. it is easy to use and very durable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! This hard drive has been a work-horse already. It's faster than other hard drives that I've tried, and is quieter than my other ones. Many photographers recommended this one to me, and I am so happy with it so far! I've had too many hard drives crash on me, and being a photographer, I really need to keep back ups of my photos without worrying if it'll crash.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Speed, Storage capacity

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the amount of storage you get. Pretty fast and sturdy. It does get a little warm when using it for a long period of time.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Speed, Storage capacity

    Rated 5 out of 5 stars

    Durable and fast hard drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage space and durable I love the transfer speed I had a lot to transfer and it all transferred very quickly

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Storage capacity

    Rated 5 out of 5 stars

    Great Hard Drive!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this little HD! I actually bought 2- one to use for my time machine backup on my iMac and one to use for extra storage. I am photographer so I need lots of storage and need to make sure I am using something reliable!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Best Brand, but can have connection issues

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the most reliable SSD brand, however I have had problems with the cable disconnecting. I bought this about a year ago and started having trouble with it disconnecting in the middle of me editing randomly. Best Buy replaced it, and while the cable is definitely still very loose it doesn't disconnect for no reason anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Speed, Storage capacity

    Rated 5 out of 5 stars

    Rugged and mobile with a lot of space!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because I needed a mobile drive that was fast, durable, and had a lot of space. Excellent product!

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Storage capacity

    Rated 5 out of 5 stars

    Plenty of storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rugged with 5 terabytes of storage is more than enough for tons of pictures and videos. Easy to use. Just plug it in. It is heavy with the rubber armor surround. But that's what makes the product unique.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive is sturdy and has plenty of storage, would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    5 tb storage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lace makes a great product, 5tb is lots of storage!!!

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    I like this external storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this external storage I have 5 of these and so far I don’t have any issue with any of them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Drive is good, 3rd party shipping ruined the deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive itself is great and a good value (I got one from another vendor), but I purchased this from Best Buy, and it turns out it was supplied/shipped through another vendor! The vendor had a delivery day the next day, so I gave it two just to be realistic. It took 7 days to get to me! I neded it right away so i purchased it from a different seller and they DID get it to me in two days. I immediately returned the drive to BestBuy

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed, Storage capacity

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monster storage!! Fast and big storage in a small footprint. Consolidated all my other drives!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity, Usb-c

    Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, happy with this purchase so far. I'm a filmmaker and editor, so I needed some place to offload old projects. When I do need to edit off the drive, I can confidently work on a ProTools session without interruptions. Plus, it's great that the product comes with a USB-C to USB-C and USB-C to USB-A cables, so I can go between my PC and MacBook Pro as needed.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Perfect, Portable External HD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought this external HD twice. First for my MacBook Pro, to use with Time Machine. Since it’s used for a laptop, I like the fact that it has a silicone(?) bumper. But the original reason I bought it was because it was USB-C (the little one), which meant I didn’t have to get a USB-B to USB-C converter. I’ve been happily using it for a few years, It travels with the laptop (bumpy rides), and has been a breeze to use. The most recent one I got was for my husband’s MacBook Pro. I discovered that he had NO BACK UP for his laptop (his only computer). So it was a no-brainer to get this external for him. I knew if it was anything complicated, he wouldn’t bother using it. Or, he would continuously ask all sorts of questions (What do I do to use this? (plug it in), Which slot should I plug this into? (Any slot on the MacBook) Do I really need this? (Yes, remember when you got a shutdown alert and thought you lost everything?). He does now use this external HD, And, he even uses it to transport other files (besides using Time Machine), since the HD has so much memory.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    High speed backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXTREMELY fast when connected to a Type-C Thunderbolt 3 port. So far, I am pleased with the performance and size of this external drive. It doesn't seem to suck away too much current/voltage, so I am happy with that, also. We are considering getting another one for my wife's laptop. Please note that we also use Acronis True Image for backup.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Storage capacity

    Rated 5 out of 5 stars

    5tb of space for editing on the go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a professional photographer who is editing more then I would like to me so being able to take my file with me to edit on the go has been super helpful. This little drive has plenty of space to work from while on the go and I know it's going to be safe in this rugged case. Great drive from a great company. Would buy again.

    I would recommend this to a friend
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