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Customer Ratings & Reviews

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Comp. Value: $179.99
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Customer reviews

Rating 4.7 out of 5 stars with 862 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Rugged 5TB External Hard Drive for its outstanding durability, ample storage capacity, and impressive speed. The compact size and USB-C connectivity are also appreciated by users. While connectivity can be a minor issue for some, and the price may be slightly higher, the overall positive feedback highlights the drive's strengths.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 862 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Socket is very bad quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Socket of the product is very bad if wire just moves I have to reconnect again. Eventually I give up and don’t have time to go over and over to access the files. The worst hard I ever have. We asked for refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It failed on me. I lost a lot of photos, which is my business. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rugged secure backup works well right out of the box.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow and Pretty

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive did not meet my expectations. The drive was slow and I immediately returned it. SSD drives are the way to go if you are really concerned about speed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Only one cable - USB-C to USB-C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB web page for this item, under Overview/What'sIncluded says "USB-C to USB-A cable". Nope just one cable, USB-C to USB-C. Very disappointing. can't use this fight now til I buy more cables.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for up to 3 years

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great for 3 years, then you lose all your data when they stop working so have a backup.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    returned back to store

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesn't work. seller tried to tell me that made in were.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is fine. It works. It is relatively heavy (good) but sometimes it is very slow. Not sure why though.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Problems from the start!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems right from the start. Unpacked, plugged in, clicked "Start Here" for Windows, Toolkit installed and then the drive was never seen again in Windows. Shutdown computer, restarted, nope... no drive. Tried several restarts and using different USB ports and cables. Nope. DOA. Going right in the box. This was my first and will be my last Lacie product. How can a company sell a product that fails immediately? Statistically, if it happened to one person who was a first time Lacie customer, then mathematically it has to be happening to a lot of users. That statistic is a huge flag for quality or product quality control. I say all of this from the perspective of an IT person with many years of experience.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Drive Keeps Ejecting

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Lacie Rugged External Hard Drives before and never had a problem. This one, however, keeps trying to eject whenever the computer goes to sleep. Their website says this is a problem with some of them. They offer a firmware update that they say will solve the problem, but it failed to install. I can't afford to have the drive eject when I'm in the middle of editing a big project on it, so unfortunately I had to transfer the files to another EHD. I'll probably avoid these in the future until I know the problem has been fixed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 1 out of 5 stars

    Not a working drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for literally storing stuff. But don’t waste your time if you need a working drive. Transfer speeds are really slow. Took around 35 minutes to transfer around 90gb. But it’s a solid drive for just storage. Just sooooo sloooooowww.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Could improve

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works great at storing data, documents just is as fast and reliable. My particular device issues with staying connected to laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use as harddrive for steamdeck but performance is less than expected for usbc

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for 3 months and the cord doesn’t stay in the hard drive so that slows my uploads and downloads down. This is my third hard drive and I got it as my scan disk were filling to fast. I prefer my scan disk hard drive it was faster and more stable. I will definitely be purchasing another but bigger scan disk over this one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away from these!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this LaCie drive because they are very popular and many of my friends have them. I’m a sports videographer and became interested in purchasing my own to backup all of my video files. It constantly disconnects itself and is completely unreliable. It’s incredibly frustrating to be editing and then have the drive disconnect randomly for no reason at all. Such a waste of money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t installed non more. Bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t last a year Crappy connection. Not fixable

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good speed, but ok if you have enough patience.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good vaue and capacity but bad speed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slow speeds but good price and capacity. needed in an emwrgency and it workes

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overall Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is much better than my last Hard Drive, but still a few kinks with a Mac transfer.

    I would recommend this to a friend