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Customer Ratings & Reviews

$169.99
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Comp. Value: $179.99
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Customer reviews

Rating 4.7 out of 5 stars with 862 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers commend the Rugged 5TB External Hard Drive for its outstanding durability, ample storage capacity, and impressive speed. The compact size and USB-C connectivity are also appreciated by users. While connectivity can be a minor issue for some, and the price may be slightly higher, the overall positive feedback highlights the drive's strengths.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 862 reviews
  • Rated 1 out of 5 stars

    Best laid plans

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to back up my photos and files on my iPhone and iPad mini . It do ant have any external switches so you plug it directly to device to back up. iPad mini nor iPhone 15 pro max were not recognized…

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Demo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Good price. Data transfer is smooth. No noise or glitches. So far, no problems. It's doing what it is designed to do.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    LaCie not reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device stopped working after the 2nd use. You can hear the platter making noise and then it stopped working.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not super happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to always be ejecting from my laptop and it’s very very slow. I’m not trusting it with my files. I feel like it could crash at any moment and I JUST GOT IT. Maybe it’s the cord but it Makes me really sad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This product failed me and cost me $$$$

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product didn’t even last me a year before crashing and having to spend $1500+ to recover my data. I do not recommend this product whatsoever! Hard drive was never exposed to the elements, just sat on my studio desk in a temperature controlled room.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    USB C port broke

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using it for a month, the USB C port is super sensitive on the hard drive. I did not do anything to damage it. I have to insert the cable at a certain angle and if the cable is touched at all, it disconnects from the port. Super bad for hard drives to disconnect improperly so often. And it makes this hard drive unusable for travel or in spaces not at a desk (which the whole point of buying this hard drive is to use it in tough places). If LaCie sends me a new one and it doesn't have this issue, then I will consider giving them a better review.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Make a Bluetooth hard drive lacie!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing damages so easily I’m shocked. This is my third LaCie drive and it moved a nanometer once and became damaged in Final Cut, then it fell from about 2 feet up and now it won’t work

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Thought it would be a good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know with happened, had the geek squad format it for MAC computers. Plugged it in and the light lite and you could here it spin but none of my 3 computers would recognize that it was connected.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t be fooled

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest waste of money ever. Just pay extra for the cloud because this transfers nothing. Apparently you have to be a coder to use it and they can’t wait to get every ounce of info from you before you discover it’s useless . Worse purchase ever

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Drive was defective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive I received was defective. It did not show up under Disk Management. (I had previously received THREE defective LaCie drives from another vendor.) Best Buy processed a prompt refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    JUNK!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Continuously disconnects and reconnects. Does it on 3 different PCs. Support is absolutely abysmal. No reply to my request. NEVER AGAIN will I buy anything Seagate related. Swore 20 years ago Id never buy Seagate and here I am 20 years later, disappointed. Again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy this if you want it to eject itself randomly

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive CONSTANTLY improperly ejects itself due to how loosely the cord connection is. You have to position it JUST right for your computer to even detect it. For something that is reviewed so highly, I was really disappointed in what a piece of junk it actually is.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Big No

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wayyyyy too bulky and one drop of any HDD might have you to rethink them. SSD all the way only. I returned this so fast when I realized that could happen and went with the Samsung t7 shield.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Slow despite USB C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow despite USB C connection. Tried to use it as an external drive for gaming but it created significant lag

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do not use for valuable files

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of this hard drive, but it stopped working after a few months of getting it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk drive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow and could not exchange . For photography it’s no good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful. Started ejecting it’s self less than a month old.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rewards GONE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely dissatisfied with the decision to eliminate the rewards program.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Feel like i beeen scammed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its been acting crazy since the first week i got very dissapointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had such a horrible experience! Lost 125GB worth of stuff!!! Save your time and money and buy a different hard drive!!!

    No, I would not recommend this to a friend