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Customer Ratings & Reviews

$169.99
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Comp. Value: $179.99
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Customer reviews

Rating 4.7 out of 5 stars with 862 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Rugged 5TB External Hard Drive for its outstanding durability, ample storage capacity, and impressive speed. The compact size and USB-C connectivity are also appreciated by users. While connectivity can be a minor issue for some, and the price may be slightly higher, the overall positive feedback highlights the drive's strengths.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 862 reviews
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Solid work horse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big size storage in little package. The best quality you can buy for solid performance.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Worth the price !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. Works absolutely flawless. I recommend the 5TB

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Love Lacie!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always dependable and durable. Love these Lacie drives!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    An external drive that's a major help to my Mac

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine machine with plenty of capacity to take the crippling load of files off my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Great drive!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great rugged drive. I use it everyday for video production. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Easy Transfer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Lots of storage space very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Excellent External Drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little drive. Doesn't take up space, but has large capacity. Also has fast response time. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Works as advertised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it's supposed to do! It stores all types of information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Solid Drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a long relationship with LaCie drives and I love this one most of all for its storage capability and rugged construction. This was a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LaCie Rocks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a high quality product. Easy to use and store while having plenty of storage space!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External Drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LaCie makes pretty good products so I always get LaCie externals. I plugged this into my Mac went to my Disk Utility and reformatted. No problems at all. I do like that these newer models have a power indicator light.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No USB-A cable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this drive to transport media between multiple computers. The product description says it includes 2 cables, one for USB-C to USB-A, but this is incorrect. Unfortunately the package only has one cable, USB-C to USB-C. An adapter is needed to access a computer without USB-C ports.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked well for a while

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely write reviews, but feel like this one was warranted. This product worked as advertised for a bit, but now the port has become loose, to the point where sometimes if you breathe on it wrong it'll disconnect/reconnect. I never misused it, dropped it, etc. I tried a bunch of different cables, and they all gave me a tenuous connection at best. I'm not exactly sure what happened (heat?), but I know I can't trust my data on it any longer, which is a shame.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift and they loved it! Will definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best external portable hard drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a sleek hard drive that's easy to use and simple to store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item will recommend this item very compact for my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard Drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to know there is almost always inventory for high quality hard drives at Best Buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Recovery Service deleted all my data

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having the drive for barely over a year, it totally failed on me and lost 90% of all my data. I was able to see that it was still somewhere on the drive with a recovery tool and sent it off to the Lacie free recovery service. They just copied the 10% of uncorrupted data to a different seagate brand hard drive and sent it back to me(not even a Lacie brand drive) very clearly not having done anything to recover any data. The day I received it back and saw they'd done nothing, I immediately reached out and told them, but they told me they already disposed of my drive with all the data on it. So now all my data was lost, I'm stuck with a seagate drive I didn't buy, and they started ignoring my emails after I kept requesting help with the problem. Absolutely terrible service and a terrible experience all around.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will never purchase product again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only having it for a year, it stopped working and would only turn on if i pushed the cord as hard as I could in the device and if the cord moved a hair, it turned off. I've never been so frustrated and disappointed in a computer accessory.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not reliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first one held up for less than 2 years. Replaced with same one for some crazy reason and it failed within days after my computer crashed during a file transfer. I'm done with LaCie.

    No, I would not recommend this to a friend