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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 819 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers recognize PCmover Ultimate for its ease of use and data transfer capabilities. Users appreciate the overall performance and the time saved by not needing to reinstall programs. Some customers have noted compatibility issues and suggest improvements to the clarity of the instructions. A few users also reported difficulties establishing an ethernet connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 819 reviews
  • Rated 3 out of 5 stars

    Beware Using This With a Hybrid SSD/HDD Configurat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PCmover gets the job done at an exceptionally reasonable price, but for me it was neither easy nor flawless because of how the technology has changed recently. If you need to move the contents from, say, a 1T hard disk drive Windows 10 computer to a new Windows 10 machine running on a 1T or 2T HDD, just follow the instructions very carefully and you'll probably be fine. However, I had to transfer from a Windows 10 1T HDD to a new hybrid computer with a 256GB solid state drive and a 1T hard disk. Unfortunately, PCmover tries to put everything on the 256GB drive, which is the C drive. The bigger hard disk is for data. The OS, desktop, pictures, etc., land there by default. I eventually got the job done, but in the process lost functionality on a couple of older programs. This may have been a 32bit vs 64bit issue, but I don't know for sure. I figured out how to move most data files to the D hard disk, but it wasn't easy, and I have to be careful because the C drive is very full. My recommendation: if you're migrating from a hard disk to a hybrid configuration, hire the Geek Squad to do it for you.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Item, Saved Loads of Time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the programs transfered over and other needed to be reinstalled over the top again, saved lots of time from an older 7 year old Windows 10 computer to a new Lightning fast Windows 10 computer, did the transfer over network with no issues connecting to each computer, will purchase again if needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Transferred files and programs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transferred the programs we needed, but clearer instructions would help.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer, Ease of use

    Rated 5 out of 5 stars

    Easy way to install new computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been dreading the install of my new computer. All the software, settings, let alone data. How to get it all in the right place. This made it really easy! And in the end, it told me what it was not able to move so I could do something about it manually. Not easy software to find, but great.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Turn off all antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forgot to turn off all firewalls and updates and updates. Transfer stalled. Callled tech support. Very helpful but got a serious hard up sell for their pay for service tech support. Ended up spending $40 to get their help. Not sure I needed it. They gave me a hard sell to buy their $99 service or their $199 service. Cut the price to $69 but I held out. Don’t pay too much. In the end it worked so I guess i’m Happy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Did just what it said it would do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had read a review of this item in PC magazine. I followed the directions to the letter but still ran into trouble and had to call the 24 hour hot line. I was unable to use the supplied transfer cable and called. I was advised I could transfer all contents from old computer to the new computer over a WiFi connection. That was a tad slower but it was such a nice feature. Just like I said, "The program did exactly what it said it would do."

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Took Some Time to Learn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to figure out how to properly use the software. But after some experimenting, it transferred all my critical apps to my new desktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    File transfer program!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Program did what it was supposed to do! Transferred all files without any issues!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Handy tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software did a good job moving over three separate profiles on my old computer. Some of the programs I did have to re-install (iTunes for instance), but it alerted me this may be the case. Even though I had to re-install the software, when starting it up, all of my profile information was there, saving me hours of work after the fact.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy pc move

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Did a great job moving files from old laptop to new. A little slow using wifi but results worth it. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Programs and Files Transfer To New PC.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to follow with excellent tech support to walk you through the process. Would have preferred a OSB crossover cable over the RJ45 since my new computer no longer has a LAN port. Transfers worked well with only a few things to update and correct.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer, Ease of use

    Rated 5 out of 5 stars

    Fast!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful tool. Transferred everything quickly. So happy to have my same desktop look on new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech support

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding tech support! PCMover would not transfer files. Contacted tech support. The tech was outstanding. He did everything to try to get my firewall to uninstall to no avail.By this time I was confused, but the tech did not abandon me. (Had to contact maker of firewall and problem turned out to be theirs completely. They had to uninstall the program due to a malfunction.) Recontacted the tech at PCMovers. By this time I was completely confused. The tech was so patient and professional and helped with making sure all security was off and that transfer began. Transfer took about 3 hours. When transfer was complete, I could not find the documemts where I expected. The tech again was great...he set the files up in two folders on my desk top. Would recommend this product just for the tech support should you get into a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not expect perfection. Its impossible to automatically move and activate many programs from one machine to the other, especially if they have different operating systems. That said, PCMover will do much of the grunt work for you and then you spend some time cleaning up. Still worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    PC mover review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very easy to use. Walked you through how to use it and worked quickly to transfer all of my information from my old computer to the new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Fairly easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not quite as easy as plug & play but once I realized that, following the instructions was no big deal. You can select what you want to move but I still moved a bunch of stuff that I didn't need anymore. It will move any desktop shortcuts you might have but since the moved files aren't in the same place (at least for many of them) you might have to create new links

    I would recommend this to a friend
  • Cons mentioned:
    Ethernet

    Rated 4 out of 5 stars

    Easy to use, get the right cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used to move work files/programs to new laptop. Be sure which connector you buy (this one came with ethernet -- neither laptop has an ethernet connection). used wireless and it was pretty slow. You can buy a USB connector, and it is much faster.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 1 out of 5 stars

    Does Not Transfer All Apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The published description made me believe I would be able to transfer ALL apps like Corel Draw from my old computer to my new computer. That is false. There were other apps such as Microsoft Office that would not transfer either. If you have an external drive, you can transfer music, photos and other files.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    did the job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it worked and very easy to use without any problems

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Moved everything that I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is easy to use and moves almost everything. It does not move things that are driver specific (printers, scanners etc) if you are moving to a different operating system. I used it to move a Windows 7 machine to a new Windows 10 system.

    I would recommend this to a friend
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