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Customer Ratings & Reviews

Customer reviews

Rating 3.6 out of 5 stars with 804 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers praise PCmover Ultimate for its ease of use and data transfer capabilities, noting its convenience and ability to transfer data effectively. Some customers have experienced compatibility issues and suggest that the instructions could be clearer. However, users appreciate the overall performance, price, tech support, and time-saving speed of the software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 804 reviews
  • Pros mentioned:
    Data transfer, Ease of use

    Rated 5 out of 5 stars

    Easy way to install new computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been dreading the install of my new computer. All the software, settings, let alone data. How to get it all in the right place. This made it really easy! And in the end, it told me what it was not able to move so I could do something about it manually. Not easy software to find, but great.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Turn off all antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forgot to turn off all firewalls and updates and updates. Transfer stalled. Callled tech support. Very helpful but got a serious hard up sell for their pay for service tech support. Ended up spending $40 to get their help. Not sure I needed it. They gave me a hard sell to buy their $99 service or their $199 service. Cut the price to $69 but I held out. Don’t pay too much. In the end it worked so I guess i’m Happy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Did just what it said it would do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had read a review of this item in PC magazine. I followed the directions to the letter but still ran into trouble and had to call the 24 hour hot line. I was unable to use the supplied transfer cable and called. I was advised I could transfer all contents from old computer to the new computer over a WiFi connection. That was a tad slower but it was such a nice feature. Just like I said, "The program did exactly what it said it would do."

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well with proper cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and easy transfer of files. Would be better if they supplied the USB cable instead of a Cat6.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pcmover good to transfer old pc to new one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pcmover did the transfer easy.just some program need key code.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Indispensable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never move to a new computer without PCMpver. Easy, quick and seamless.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer, Ease of use

    Rated 5 out of 5 stars

    Fast!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful tool. Transferred everything quickly. So happy to have my same desktop look on new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Handy tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software did a good job moving over three separate profiles on my old computer. Some of the programs I did have to re-install (iTunes for instance), but it alerted me this may be the case. Even though I had to re-install the software, when starting it up, all of my profile information was there, saving me hours of work after the fact.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    software is lousy and so is best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not come with a usb cable only ethernet which most laptops don't have. Therefore you have to buy an adapter which makes no sense since every computer has USB ports. The alternative is to use wifi which takes over 24 hours. Also it does not bring over all the Apps/programs, which is the only reason I purchased it. Best Buy will not refund you if the software does not work as intended, in addition trying to order the on=line store is a major hassle. I should change this ti 1 star due to Best buy not standing behind its products it sells.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Programs and Files Transfer To New PC.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to follow with excellent tech support to walk you through the process. Would have preferred a OSB crossover cable over the RJ45 since my new computer no longer has a LAN port. Transfers worked well with only a few things to update and correct.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get this if you are upgrading to a new PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The must have software for transferring your files to a new computer. So easy to use. Worked great the first time for my rathewr large computer file system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech support

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding tech support! PCMover would not transfer files. Contacted tech support. The tech was outstanding. He did everything to try to get my firewall to uninstall to no avail.By this time I was confused, but the tech did not abandon me. (Had to contact maker of firewall and problem turned out to be theirs completely. They had to uninstall the program due to a malfunction.) Recontacted the tech at PCMovers. By this time I was completely confused. The tech was so patient and professional and helped with making sure all security was off and that transfer began. Transfer took about 3 hours. When transfer was complete, I could not find the documemts where I expected. The tech again was great...he set the files up in two folders on my desk top. Would recommend this product just for the tech support should you get into a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    pc mover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and use. Based on your conputer speed to move data

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not expect perfection. Its impossible to automatically move and activate many programs from one machine to the other, especially if they have different operating systems. That said, PCMover will do much of the grunt work for you and then you spend some time cleaning up. Still worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Ethernet

    Rated 4 out of 5 stars

    Easy to use, get the right cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used to move work files/programs to new laptop. Be sure which connector you buy (this one came with ethernet -- neither laptop has an ethernet connection). used wireless and it was pretty slow. You can buy a USB connector, and it is much faster.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    PC Mover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC Mover is a great buy. Needed to move all files and programs from my old Windows 10 computer to my new Windows 11 computer. PC Mover handled the transfer of everything in an expedient and mistake free manner. I am more than satisfied with this program. Have used it twice now and it has not disappointed. Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Fairly easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not quite as easy as plug & play but once I realized that, following the instructions was no big deal. You can select what you want to move but I still moved a bunch of stuff that I didn't need anymore. It will move any desktop shortcuts you might have but since the moved files aren't in the same place (at least for many of them) you might have to create new links

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Set up and it stalled permanently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up to transfer per instructions. Transfer abruptly stalled. Set up chat to see what went wrong. The representative tried to tell me what to do. I will try again but don’t have much confidence it will work. Seems easy the way he explained it. The geek squad can not transfer programs, only data. That is why I chose to buy this program.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Moved everything that I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is easy to use and moves almost everything. It does not move things that are driver specific (printers, scanners etc) if you are moving to a different operating system. I used it to move a Windows 7 machine to a new Windows 10 system.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Saved time transferring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to prepare a new laptop. I wanted it to appear as much as possible like the laptop it was replacing. 1st attempt failed for some reason around 75%, so I tried it again. This time it completed but there was still some "USER" abnormalities that had to be addressed. Overall, it did save a lot of time over attempting to transfer everything manually.

    I would recommend this to a friend
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