Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 818 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers recognize PCmover Ultimate for its ease of use and data transfer capabilities. Users appreciate the overall performance and the time saved by not needing to reinstall programs. Some customers have noted compatibility issues and suggest improvements to the clarity of the instructions. A few users also reported difficulties establishing an ethernet connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 818 reviews
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Set up and it stalled permanently

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up to transfer per instructions. Transfer abruptly stalled. Set up chat to see what went wrong. The representative tried to tell me what to do. I will try again but don’t have much confidence it will work. Seems easy the way he explained it. The geek squad can not transfer programs, only data. That is why I chose to buy this program.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    move docs & apps from old PC to new one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used PC Mover twice now and have been pretty happy with it. The only thing I recommend is that the old PC files and applications be cleaned up before copying over to the new PC. Our last experience brought over some of the bad issues from the old PC.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    PC mover review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to transfer programs, pics, and file folders from old PC to new one. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Best software to date for transferring all data

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROS Transfers process for all data and files as advertised. You can manually select each individual data or file or auto select all files and data. It will inform you of files recommending not to transfer due to unstable platforms. CONS Alot of money for one time transfer use between two computers. Ease of use and install, was 20 to 30 minute setup and transfer process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set-up my new computer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as advertised to easily transfer my date to a new computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Did what it said...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading several reviews both good and not so good I was a bit trepidatious in my purchase but really didn't see any better alternatives. It did take two attempts as well as some patience. It is absolutely vital that you read all of the instructions completely before doing anything and following them exactly! The result in the end, perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Software worked as advertised.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Utilized this software to transfer applications, files, pictures, etc.. from a 10 year old HP to a new ASUS both running Windows 10. It took a couple of tries to download the software updates, but finally worked. I used the provided cable to connect the two computers, and I recommend following the transfer instructions, if you want to successfully transfer everything on the first attempt. I had to run the process twice due to not deleting all files on the new computer which referenced Microsoft's Office software that could be purchased for the new computer, however, my Office 2007 transfer worked on the second try. Also, had some trouble turning off the included Microsoft anti virus software. The end result was that the PC mover software completed the transfer job excellently.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    TERRIFIC AS ALWAYS!!! And HELPFUL Support

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are in America. Support is in America. They actually have a clue why they are there and what I need. Solved my issue in a heartbeat. Software worked like a charm. Saved me hours by not needing to reinstall programs.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Absolute Waste of Money

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this software based on the solid reviews, and it's promise to allow one to migrate data AND programs from an old PC to a new one. My move should have been easy, as I was migrating from Windows 10 to a brand-new Windows 10 machine, but no luck. The instructions are deceptively simple -- one little card in the box. After a couple hours of transferring, it said it was complete, but when I attempted to shut down, it said the transfer was incomplete. I ended up on the phone with close support for two hours to get another transfer started. The agent had to remote in to both machines. After the second attempt (another hour-plus for the migration), again the program said it was complete, but my Microsoft Office and Quicken programs did not migrate. I called back and was on the phone for -- wait for it -- ANOTHER two+ hours. That agent, too, remoted into both machines. At the end of that time, AND another hour-plus transfer session, the software still did not migrate. At this point, I was told I was being "elevated" for "level 2" support. I was told someone would call within 48 hours to help me. It is now past that window, and I have heard NOTHING from the company. I would return this if I could, but the software is opened and the key was used. It was a complete waste of money. I ended up buying new versions of both Microsoft Office and Quicken, and the expense of this worthless software was just more money down the drain. AVOID AT ALL COSTS!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PC mover

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as advertised. Would recomend this to anyone buying a new computer or laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    PC Mover

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC Mover is a great buy. Needed to move all files and programs from my old Windows 10 computer to my new Windows 11 computer. PC Mover handled the transfer of everything in an expedient and mistake free manner. I am more than satisfied with this program. Have used it twice now and it has not disappointed. Highly recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Do more research

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as advertised to move files from one machine to another. We had a lot of software for specialty printers and other business equipment. The equipment was no longer recogonized by the new compute. Totally frustrating.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The PC Mover is helpful tool, but limited

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used PC Mover in the past and had excellent results with transferring files and programs from one PC desktop to the next. However, I have learned the software is not simple to use with the new desktop configurations where you have a solid state hard drive or C drive with limited space coupled with a traditional hard drive as D drive with a lot of space. Even after contacting PC Mover technical support, I spent several hours attempting to understand how to handle the transfer and learned that I needed to carefully handle my IPhone backups done on my old PC and reduce the programs transferred to fit on the C drive. Much of my research was self driven via the internet and painstaking before I was able to transfer and set up my new PC as I wanted. It actually took learning how to "program" or transfer via computer language to properly setup iPhone backups on my new PC. It was tiring and complicated and I wish I could tell you all the steps, but you hope the programmers of PC Mover will consider the division of C: and D: configurations in the future to make it all painless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Got the job done!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little patience, but was able to transfer all from my old computer to my new one successfully! Process was not entirely transparent, but I understand the complexity and the myriad differences in systems that had to be taken into account for this to work - good job Lap-link again - been using your products for decades!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worked surprisingly well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked better than similar products that I have used in the past

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Good But...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the program works great. Data and programs transfer with one notable exception. Although it transfers the files, Quickbooks always fails in some way to transfer properly and fails on the new computer. Other programs may have minor issues that are easily "repaired," but QB always fails to the point of needing to be uninstalled and reinstalled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great product for moving files from old computers to new computers

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Conditional 5 stars

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Conditionally, I give this 5 stars. I've used it twice. The first time was to transfer from a 4-5 year old lap top to a new one. That took forever (7 hours) and my old PC did not survive the transfer. It simply refused to reboot after. The second time I used it is a week later after the new laptop PC I had bought turned out to have a bum lid switch. This transfer took about 35 minutes and both PCs worked fine after. So I can only guess the initial problem was not due to PCmover, but my old computer. In both instances, the actual process was very straightforward.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Takes the pain out

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This made transferring to a new laptop relatively painless, and the transfers went much more quickly than I anticipated. Gave it a 4 instead of 5 due to a few glitches in the transfers, but nothing to create big problems. I guess I would have been surprised if there had been no blips.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer, Ease of use

    Rated 5 out of 5 stars

    Works as advertised!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC mover worked as advertised! It transferred all my items of choice without any issues. It transferred the files, settings, and apps from the old to the new computer while I slept overnight.

    I would recommend this to a friend
Sponsored