Customer Ratings & Reviews

used this to transfer from old laptop to new windows 10 laptop..worked pretty well, some files got "lost" somewhere in windows 10...erased everything on the old computer too when I used the eraser program which came with it...price at Best Buy was great

Did a surprisingly good job transferring files and apps. Still had to do significant cleanup and a couple reinstallations.

Does everything promised. I didn’t have any issues

Bought to move a very large folder from one computer to another. It failed a number of times after a short while, so I had to do this another way. Unsure why, but didn't work for the task I purchased it.

The one important thing not mentioned is if you only have one monitor you will spend a lot of extra time connecting monitor from old to new desktop in order to see the steps needed to do the transfer. Other than that it was great.

I have been using Laplink, and now PCMover, for many years. THe latest version does an excellent job of moving data and software from an older computer to a newer one. Their on line support was excellent. Their estimates about how long it would take were optimistic, and I could quibble a bit about the way it set up the new computer, but it was much easier to use this product than to try to do the transfers by hand or with discs.

Used PCmover about 1 month ago. After about 90 mins of prep, took about 3 hours to “move” from 5yr old, not eligible for upgrade Lenovo Win10 All-in-One PC to a new HP Win11 All-in-One using the included network cable. A few older programs were not movable but of the others, all the data and settings moved without any problems detected so far.

Overall, couldn't do without it, but I had hoped that this time (third time I have used it) it would be painless. Not quite, but easier than any other alternative.

I usually don't need help, but I sure did using PC Mover, the phone no. They give is not valid, I had to google a valid no. Once I got a hold of them, everything was good after that.

My whole experience with this software was a nightmare, with one exception, the service I recieved from my local Best Buy emoloyees was excellent, I do not remember their names but they searched high and low to find the 1 box of this program they have left. I am fairly tech savvy but I was unfamiliar with this program so I read the instructions looked at their website and followed the on screen instructions. It seems pretty straight froward except I think they make you have to call their tech support so tech support can up sale you. I was trying to transfer one laptop programs to a new laptop that was clean. everything went smoothly until the transfer. Tried numerous times, finally called tech support which is advertised on the website and the box as FREE. It is anything but free unless you get upset. I ended up getting angry with them on the phone because they kept telling me that the old computer would have registry files that are not "clean" DUH it is a 10 year old computer, if it didn't I would be amazed! To make a long story short, they got on and ran a "test" to which the "untrained" eye would have said "oooo they know what their doing" and in fact it was no different than a CTRL + ALT + DELETE, just through a different way of doing it. Overall the call turned into me asking them who i need to get paid for my time for having to call tech support which was supposed to be FREE and then taking over an hour and a half to fix my problem, they ended up running a .exe file and guess what it magically worked after that!!!!! (this is the reason I believe they force you to call tech support). Also after the transfer was done, my important information, that i originally bought the program for, was not transferred, but guess what showed up, games like candy crush saga, and their equivelent soda game, as well as a bunch of other BS. DO NOT BUY THIS PROGRAM!!!!! there are much better ways of transferring files, I wanted to be lazy and fairly cheap so this is the route i went and it ended up being more complicated than just using a good ol fashioned USB drive and transferring manually. BEST BUY PLEASE FOR THE SAKE OF YOUR CUSTOMERS STOP SELLING THIS GARBAGE PROGRAM!!! the only reason I did not rerturn it is because it is software that I intentionally purchased and the staff at the location gave me excellent service.

We are basically computer-illiterate, so we had to have our son do this for us. We bought a new desktop computer and wanted to transfer everything, including software programs, from Windows 7 to the new pc, which has Windows 10. Our old PC had over 1,000 mp3s, many pictures, software programs were Word, Excel, etc.; WordPerfect, TurboTax. All our files were transferred over. It did take quite a while because we had years of stuff to transfer, but we didn't have any problems with it. At first I couldn't find my files, but it turns out that they were saved somewhere in "The Cloud", and we were able to retrieve them.

Great program. Made setting up my new computer very easy. It not only moves files but also moves programs. I imagine it saved me hours in trying to find original CDs.

Made the switch easy have used it before with great success

This product works really well!! I also like that it's cheaper than what I typically pay for for these types of products.

My computer build project hit a bit of a snag so I have not had a chance to use this yet. Reviews from other sites are favorable and Best Buy had it on sale for a reasonable price so I purchased it.

I bought my daughter a new computer and I did not want to move all her files to an external drive then to her new computer. This software saved me hours.

Got a new computer and need to mover all your stuff from the old one? Or maybe you do alot of work with big files between devices on a regular basis. This is what you need! Over your network or through their cable link. They move only what you need to be moved.

Although I found this program very easy to install, I had to install it twice because it put files in my new Windows 8 OS into places I don't think they were intended to go. I tried to find pictures and other files and they just weren't where they were supposed to be on the new OS. So I reset the new computer and re-transferred my data with the same outcome. Ultimately, I had to take my computer to Best Buy where I bought it and pay the extra money to have them transfer the data. This time it worked so I am convinced the PC Mover was the problem. I would be wary of using it when going from Windows 7 to Windows 8!

Setting up a new laptop or desktop computer can be frustrating as well as a little daunting ... not with this software. Simply connect your old computer to the new computer (wired or wireless) and hit the the button; easy peazy!

PC Mover worked great. No problems and was easy to use. Safe Erase was difficult because we had to rehookup old computer to network to register the product so the software would work.