Main Content

Customer Ratings & Reviews

Your price for this item is $99.99

Customer rating

Rating 3.9 out of 5 stars with 54 reviews

76%would recommend to a friend.

Write a Review

Rating Filter

76%
would recommend to a friend
Page 3 Showing 41-54 of 54 reviews
  • Rating 2 out of 5 stars with 1 review

    No support after purchase

    Posted .

    Support: if you pay that much for this you expect the company to stand by their product. this company does not. they make it difficult to reach them. mine has a minor problem that i though would take a phone call or two to resolve and its been six weeks. no one answers their customer service number or its too busy ( bad sign if lines are always busy. lines are not busy for good products) you have to go online and start cases and wait. if you think i am kidding call the number see how long it takes to get hold of anybody. i am on my 4th attempt each lasting minimum and hour. Parts: after purchase i needed an extra charger. its proprietery so you cant use any after market parts, they are not available. i had to put in a case online, then they respond then i respond , pay through pay pal...yes pay pal and send them transaction number... and then wait 2 weeks. it took 4 weeks to get a charger. save your money pay more for better support froma reputable company

    No, I would not recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Problems in 4 months

    Posted .

    Con: It appears that this product will not last. I received it February 9th and begin to have problems with the battery logic June 15th. On July 1st the tablet would not cut on. Several of the reviews I have read talk about problems within 3 months. I guess I was lucky! Pros: The tablet is absolutely beautiful and easy to navigate. the 4.3 screen gives the perfect display to replace papers when speaking. the video quality is awesome. the sound is good. and the 3.2 Honeycomb system is good for multitasking. I though I had found the perfect tablet for my needs at half the cost of the Ipad or Samsung. I guess I was wrong. I am not a happy camper. They want to send me another tablet, but I can't get my personal information off this one. :(

    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great Tablet

    Posted .

    I love the LePan tablet. It has a great display and is able to run all my apps. Great tablet for the price!!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great buy

    Posted .

    Bought this for my fiance she loves it i wouldn't spend my money on anything more expensive does everything she needs it for and looks well made also got it on deal of the day so great buy

    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Worst Tablet Ever

    Posted .

    Thought this was a good product according to specs. Received the le pan 2 on a tuesday, froze on Wednesday. Hit the reset button and worked fine for one day then restarted on it's own and froze at the le pan startup screen. Returned and forked up an extra $100 for an Asus Transformer TF101 and couldn't be happier. Word to the wise cheaper is not always better. don't waste your time. Also support is terrible. Try calling the support number before you buy, you will only get an answering machine. They also lied about the tablet being able to upgrade to ICE Cream Sandwich. Asus tablet upgraded as soon as i turned on Wifi! Hope this helps those in search!

    No, I would not recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Great tablet maybe

    Posted .

    Purchased in July 2012 and Tablet died January 22, 2013. I love (loved) this tablet. Does (did) everything I needed it to do. Full featured and flash supported. I support what everyone has said about the positives of this tablet and the negatives about LePan customer support. First attempt at reaching customer service: 27 minutes on hold followed by a hang up. 2nd attempt a repeat of the first attempt. Sent email 3 hours ago and no reply yet... Best Buy should have a policy regarding a Companies Customer Service standards. I may have a Boat Anchor.

    No, I would not recommend this to a friend
  • Rating 2 out of 5 stars with 1 review

    Completely Unreliable

    Posted .

    This was my first venture into tablet computers, however I have an Android smartphone so I am very familiar with the Android OS. My roommate and I each bought a Le Pan II, mainly because of the affordable price and good specs on the unit. His randomly shut off about once an hour, so he returned it and got a new one. That one worked for about three days and then started randomly shutting down like the first one. My roommate was not impressed and gave up on having a tablet at all. Mine had a lot of trouble connecting to the internet. There are a bunch of security steps to get on the campus internet, but after burning at least five hours I finally got connected. At this point I was fairly impressed with the capabilities and the outlook was good. Then I started noticing glitches. I tried to run internet radio (Pandora) through my Bluetooth enabled sound system, but as soon as I turned on Bluetooth it would randomly drop the wifi connection and/or the Bluetooth connection. It would also drop wifi if I plugged it in to charge. So I gave up and returned it to try a new one. Same problem--wouldn't connect to wifi at all this time. I returned it and bought an Acer Iconia A200 and it blows the Le Pan II out of the water for not too much more money. Overall, the Le Pan II may be an option for some people-- it may work better on a network with less security, I don't know. For me it has too many glitches and I was always wondering and hoping that it could complete the simple tasks I gave it. It did not complete its purpose to be a convenience device.

    No, I would not recommend this to a friend
  • Rating 2 out of 5 stars with 1 review

    Wait for the next one

    Posted .

    I was so excited to get this tablet! The buzz, prior reviews and the PRICE!! wow! Well the camera is awful, and I mean AWFUL! The device has some trouble with Wifi connectivity but its not a deal breaker. The Android Marketplace compared to the apple app store is horrendous. Marketplace has horrible apps. I tried watching television on ABC and it worked "okay" definitely not good. Netflix worked amazing. Tablet had decent speed. Skype would not work with the camera. You can only voice call on skype and not video call. I decided to return this tablet. The company Le Pan promised this tablet was upgradable to ICS operating system update. Which was a total lie. They told customers that ICS 4.0 is not released yet, When in fact it has been released. When I emailed them asking about the upgrade, they told me to put in a case for it on there website. "Rude" Well I was no longer happy. Returned this device...It Did not do certain tasks I wanted it to do. Plus I wanted the new upgrade, which I cannot get. Bottom Line: I cheaped out and bought this tablet because it was cheaper than the IPAD...Big Mistake. Also when you want to set the background it forces you to crop your existing picture, resulting in about 30 percent of it being show in the background...That was annoying.

    No, I would not recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    POOR CUSTOMER SERVICE!

    Posted .

    I ordered my tablet in Feb and had to wait a couple of weeks before receiving it. When I finally got it, it wouldn't connect to Wifi. After days of trying to get in touch with someone at LePan, I finally got to speak with someone. I did everything they told me to do, which was to do a factory reset. Still couldn't connect. I was told that I would need to send it in and they would either fix it or send me a new one. THAT WAS ABOUT A MONTH AGO AND I'M STILL BEING TOLD THAT THEY DON'T KNOW WHEN THEY WILL SEND ME ONE!!! So, basically, I ordered my tablet 2 months ago and still haven't got to enjoy it!

    No, I would not recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Please do not buy this tablet!

    |
    Posted .

    Please do not buy this tablet. The internet connection is horrible. Streaming of videos especially in HD is so slow. It will take you at least double the time to watch anything! After two weeks of attempting fixes as recommended I sent it back!!! I then purchased a samsung galaxy 2 tablet and love it!!!!!

    No, I would not recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Looks great but breaks quickly

    Posted .

    I was excited to find a 10" tablet for a reasonable price. Of course I was concerned about some reviews that questioned the long term reliability of the on/off switch. When I got it home, I loved it. It was fast and easy to use and download apps. LOVED IT. BUT after less that a week, the on/off switch stopped working. LOTS OF TIME SPENT LEARNING THE ANDROID SYSTEM AND DOWNLOADING MANY MANY APPS. LOTS OF TIME WASTED. Fortunately the return policy was great and I took it back for a full credit. Not sure why the switch couldn't be replaced, but as long as I got a full refund, I was happy. I spent another $100 and purchased a Toshiba Thrive. My wife and I just spent three weeks traveling in Europe and the Thrive worked excellently.

    No, I would not recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Le Pan II Tablet

    Posted .

    This has been a highly unsatisfactory purchase. I ordered the Le Pan II, which appeared to have good ratings and was an economical alternative to the IPAD. I've been reminded that "you get what you pay for." First, the Le Pan did not sync with "Words with Friends" on Facebook. I repeatedly called the Le Pan hotline listed on the box, and each time would receive a message that a representative was unable to take my call at this time (or any other time, apparently). Within two weeks, the Le Pan stopped charging. I thought I might have flipped the wall switch off, so tried charging further. I then thought the outlet was bad, and plugged it in to another outlet. Still no charge. I called the Le Pan Hotline number, with the same results. I then called Best Buy (which should have been my first step, but I thought it was a hotline type question), and was told that the item couldn't be returned because it was now days beyond the 14-day period. I was advised that the Le Pan had a one year warranty, but the rep told me he couldn't find the manufacturer of the product on his listing. He referred my call to another person who would assist in finding the manufacturer's information. I was told I'd hear something back via email within a few days. Days later and still no word.So now I'll be calling my credit card company. I might add that I did not receive instructions with the Le Pan II, other than a "Quick Start Guide."

    No, I would not recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Poor Screen

    Posted .

    I purchased this tablet for the primary functions of reading and playing all types of video formats, in which the Android platform excels. Unfortunately, this screen has a low resolution and was difficult to view at extended lengths. I returned it and bought the iPad3 only because of the screen and definitely NOT because of it's (oh so limited) functionality.

    No, I would not recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Would have been great, except...

    Posted .

    the morning after charging it, it wouldn't power up. The charger was defective. I didn't want to wait another week to get a replacement shipped, so I returned it and got a Samsung Galaxy 8.9.

    No, I would not recommend this to a friend
Shopping Assistant