Customer Ratings & Reviews

I own crypto currency, actually several coins. I have been reading articles about the stability of some crypto exchanges and am now concerned about security. The Ledger Nano S Wallet, a hardware "wallet" device seemed to be just the product I needed to provide safety and peace of mind. The concept is sound. Nobody would be able to access (buy or sell) my crypto assets without the hardware device and associated sophisticated password protections. I went to the website and followed instructions to set up the device. It took about 20 minutes, and I was delighted. Then I decided to make a bitcoin purchase, and experienced zero success. The Ledger app required me to set up an account with any of 4 companies to fund a purchase. I tried the 1st (Moonpay), and all went well until it rejected the Visa account I provided. I tried 2 other Visa cards, all were rejected (I use 2 of these cards daily). I next tried a Mastercard - rejected. It was my PAYPAL MC. I tried my USAA Mastercard - rejected. I tried my Goldman Sachs Mastercard - rejected. I gave up and tried to set up an account w the LEDGER app recommended 2nd company. Similar problems. I then used my CapOne account on coinbase exchange without LEDGER, and successfully made a bitcoin purchase -- proving to myself that all was well. I went back and used the LEDGER recommended WYRE company to set up an account. Problems again. I contacted support at LEDGER and at WYRE, alas -- their is zero phone support, so chat becomes the means of communication. It results in "I have to elevate the problem and you will hear back shortly" (it has now been a week). I received an email yesterday that WYRE had a problem, but it was fixed on 5/31/22. I tried again -- problem still exists. In short, zero phone support combined with worthless chat support will not allow me to recommend LEDGER hardware wallets. Imagine having an account with crypto and running into a problem with the Ledger support system. It would be a nightmare. Five stars for the concept, MINUS 4 stars for lack of support!

Good item, but wasn’t compatible with my iPhone. Would highly recommend this item.

good ledger wallet. great storage. easy to use. pretty much what i expected

Easy to set up and use. I had it working with my crypto loaded on it within 20 mins of opening the package.

wowe this wallet especially for the price! Its worth it.

Products is great for entry level crypto holders and lets you store almost all popular cryptos

Not the easiest to use and requires an app download. This affordable "cold" wallet is not an ideal device for hardcore crypto types but works great for people like me who need an affordable option to hold my digital currency. This was the best option I found in the sub-100 price range and after some difficulty starting up/setting up the device I was able to easily transfer funds to this wallet and store it in a safe, undisclosed location. Beats stuffing money under the mattress!

Very easy to set up for someone who never used a crypto wallet before. Worth the money.

Slick design and great app interface, was able to recover from a prior lost ledger

Ledger is always safe and reliable. Great price and not too hard to use!

Product arrived in good condition and is performing as described. Good price too.

Great product. Quick delivery! Easy to order online and pickup in store.

Excellent works great. Not your keys not your crypto

It’s awesome and easy to setup and use. It is worth the $79.

Love this crypto wallet. Best buy had made it really seamless for me to purchase this item.

Great product would recommend to anyone. User interface is easy

Easy to use. Shipped to the store on time. Great service

Great device! Would definitely recommend this item

It came in a timely fashion and was not damaged. I couldn't find it in any store but Best Buy.

Good device. Was able to offload my crypto off the exchange.