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Customer reviews

Rating 3.7 out of 5 stars with 104 reviews

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    Rating 3.7 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

65%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 104 reviews
  • Rated 5 out of 5 stars

    Wow Lenovo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely concerned with these other reviews which makes me feel this product has been review bombed. The product out of the box worked amazingly with the latest install of windows, and upon looking at the other reviews none of which are true high cpu usage was apparent for the first 30 seconds-1 minute out of the box…it’s in the process of installing windows updates legion space, and Microsoft’s bloatware. After which this one single nuance performance was actually extremely good the OS felt snappy. The actual battery life in comparison was extremely good as well 2-3 hours on performance mode 4-6 on quiet mode what else could you ask for. After utilizing a rog ally x, rog ally, legion go, retroid pocket 5 I found myself always longing for the beautiful screen of the legion go. Did they make a mistake by removing the removable joycon like controllers maybe..but one of the complaints I had is I always found myself scrambling to re-attach them. This strikes a perfect balance between the rog ally non extreme and legion go. Which features from both the ergonomics alone feel leap years ahead of the previous devices. Will update this review once gaming benchmarks has been done but I’m extremely happy with the product. Is a 4/8 thread cpu skimp maybe but you have multiple options with steam os beta release coming in May this unit is a modified slightly updated steam deck lcd option.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Jake,

      Thanks for choosing Lenovo!

      It is good to know that your Legion Go S is working amazing well for you and that you are extremely happy with it.

      We appreciate you taking the time to share this with us! Lenovo

  • Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles any game Id want to take with me no problem. Controls feel great, though I usually prefer larger controllers to most people. Screen looks great. Only real downside is battery life. Try to keep your settings low, and look up how to remove some win11 "features" or to install the steamOS if you don't have any non-steam games you want to have access to on the go.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey ALEXH,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are liking the legion Go S overall.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Legion go S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my legion go s it is the most comfortable hand held i have ever used ergonomicaly it is sublime the screen is so vibrant and vivid 2nd to none and has plenty of horse power under the hood with 1tb i love what lenovo put together here they knocked it out of the park and Best Buy makes it so easy to get what i need entertainment wise even when i dont know i need it myself something always comes to view thats teriffic i Love Best Buy they are #1.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi JeremyG,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that you love your Legion Go S.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    Ergonomics great . Screen great . Rest MID

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this version for the ergonomics . This handled Is powerful enough to run most games at most medium and some low settings with in depth tweaking . If you are happy with stable 25-30fps on some newer games then this will be fine . You can do all sorts of things to bump your frames up . Going to a lower resolution in the game is the easiest way . Lots of tinkering . I would wait for the extreme chip version if you want less adjustments and more ready to play out of the box .

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi there,

      Thank you for sharing your feedback with us. We appreciate you sharing your perspective and experience with using this Legion Go S, as these comments are important to us.

      Please reach out to us should you have any questions.

      Best regards,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Great handheld, just not for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good handheld, just returned it since the right joystick was just too low for my own comfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good windows handheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has the ability to be efficient and run well. Aside from legion space and the settings button not always working right away (not a terrible issue for me) i havent had any problems. Learning how to tweak options/graphics in each game to find the mid point between battery life, fps and graphic isn’t bad. Performance really depends on optimization of games for the operating system. So far I love my Legion go s!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Xavier,

      Thanks for choosing Lenovo and sharing your feedback with us!

      We are happy to hear that you are loving your Legion Go S so far.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great pick when on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, even with the weaker z2go it can still run all modern games at nice fps and the 1tb ssd allows for plenty of games. For the price when on sale, it’s my favorite handheld.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey PennG,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that the Legion Go is working out great for you.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 2 out of 5 stars

    Legion Go S Z2 Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Legion Go S windows version with the z2 go is only good for older games, or if you're installing steam OS on it in my opinion, it runs newer games, but horribly for the price, if you're going to get a go S, the z1 extreme version is the way to go, this version would be acceptable if it were about $300.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Johall1991,

      Thank you for sharing your feedback with us. We are sorry to hear that the performance versus the price of the Legion Go S was not a good proposition in your opinion. We apologize for any disappointment that this may have caused you.

      Although others have had an improved experience with newer games after updates and performance optimization, we appreciate your comments and have noted them for future improvements.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Lenovo Legion Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been enjoying my Legion Go for the past month! Smooth gameplay with friends online and overall great quality with processing downloads and little to no delay time.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey KyleH,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you are enjoying your Legion Go S so far.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    Lost package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    UPS lost the package was waiting about 2 weeks. Refunded promptly though

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amd software messing up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good until the and software started messing up

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi CoreyN,

      Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Legion Go S. We apologize for any inconvenience that this has caused you, and if you'd like, we wish to work with you to resolve this issue.

      To start, just a reminder that each Legion Go comes with 1 year of free Legion Ultimate Support, which can be contacted at the following number: 1-888-278-9707, Press 1 for Gaming. They are the best equipped to handle questions, concerns, and requests regarding your Legion and should be able to help you quickly resolve any issues you may have, including software based problems. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.

      Please let us know what else can do to try to improve your experience, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Better then my steam deck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love the portability of this The way it feels in hand is great and screen is super vivid

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey DavidC,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that the Legion Go S has been great for you.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Love it mini pc and gaming needs all in one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i need very comfortable in the hands i love windows

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No steam OS but will be amazing when it does….

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not fast and stays cool but needs to have more power .mainly doesn’t have steam OS, also a better price range.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Atowncallsit,

      We're sorry to hear that you are dissatisfied with your Legion Go S. We have noted your feedback as we look to continue to improve the user experience constantly with our products.

      If you still have your Legion Go and wish to have some assistance with the device, please feel free to contact Legion Ultimate Support so that we can help you. Lenovo

  • Rated 4 out of 5 stars

    Wait for a sale - but better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up because it was on-sale and I badly wanted the bigger screen - I figured I'd return it if it was as bad as people claim. Simply take, it's not bad at all, in fact it's pretty good - if overpriced at the full retail price. I own a Steam Deck, and an Asus Ally, and I even bought the first Legion Go at launch. I like the Steam Deck and Ally, but man, the 7" screen on those is starting to kill my eyes, and I just want a larger screen. The original Legion Go has an even bigger screen, but that thing was trash - terrible build quality, awful uncomfortable form factor, I couldn't return it fast enough. But this system, the Legion Go S, they got the screen size and form factor right - although it is thicker than I thought it would be. Don't get me wrong, it's a brute compared to the Ally, and it even makes the Steam Deck seem small - and while the Go S isn't the most comfortable system to hold it's worlds better than the original Go. As for the drama about the processor... I don't get it. Maybe there's been a big patch since it launched and now, but I simply have not had all the performance issues that people are claiming to have. In fact, in normal usage, I don't notice a big difference between it and the Ally. Yes, I know the outrage mob who never used either system will tell me I'm wrong - but I'm not - I got both systems side by side, and for use inside of Windows, they both perform well. Again, maybe there's been a big patch since launch that cleaned up the performance issues - or maybe I just have an IQ over 70 and know that you need to let Windows do all the background updating before you start using it on battery - in either case, Windows performance is good, and I assume the 32GB of RAM is a huge part of that (the Ally generally has 12GB available, I believe this one is 24GB available, accounting for what it loses in video memory). As for game performance, again, I was expecting a disaster based on reviews - and I'm just not seeing it. I tested it in Cyberpunk and while it's not as fast as the Ally, the Ally has to run maxed out which will kill the battery in less than hour, so I'm never running it with the power profile turned all the way up. Testing with the Go S in custom performance mode, maxed out wattage wise with the fans maxed, it performed a bit better than the 20W profile I'd generally use on the Ally (which got me around 1hr 10m of battery). The Go S is using a lot more power to make that happen, but also has a much bigger battery, so you end up getting over 1hr 30m or so. While the battery life on the Go S isn't great, regardless of profile being used, it's again not quite as bad as I was expecting, and much better than the Ally - and I'd say it's generally on-par with the 1st gen Steam Deck, maybe slightly worse. Another negative of the Go S is the awful Lenovo software - they are worlds behind Asus. Half the time the stupid Lenovo software just stops working, and you need to reboot the system to get it to work around. That's ridiculous to screw up something that bad - and it reminded me of why I returned the original Legion Go to some degree (although to be fair it's worlds better than the original Go software). I won't hold this too much against it as I assume they'll get it patched up shortly. As for running Windows, that's a selling point, not a con as it gives me access to Steam obviously, but also Epic and most importantly GamePass (which is why I had the Ally). Also people remember that you can just run Steam in big picture mode in Windows, and you really don't even need to deal with Windows if you do that. Maybe once the SteamOS release comes out I'll load it up just to try it out since I'm a nerd, but really the flexibility of Windows is a huge plus. Additionally I can justify the purchase of this because of that 32GB of RAM - just plug in a USB C hub to this and you can absolutely use it as a desktop PC. I have mine setup as an emergency PC for work, so if my main PC went down, I could still get things done. Overall I really really like the bigger screen, but it's a hard sell at full price - but it's already gone on sale meaning it will do so again. That makes it worth checking out in my opinion. BUT, if I absolutely did not want Windows at all - I'd probably get a Steam Deck OLED, the screen is smaller (7.4" vs 8.0") but it's more comfortable to hold, gets much better battery life, and performance is in the same ballpark (lower, but with better battery). Also if your eyes aren't going on you and you don't have any issues with the 7" screen, the Ally X would be hard to pass up, in particular if it's on sale. But note that there is a very large size difference between the Ally and the Go S, much more than you'd think from the 1" screen size difference (in part because the Ally is 16:9 while the Go S is 16:10 - again you will notice the different, which is a plus for the Go S since it gives you more height and makes it seem even larger).

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey NoBaloney,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you are enjoying your Legion Go S. We appreciate you describing your perspective and the various thoughts you had while using your Go S.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    One Beefy Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly after owning an LCD Steam Deck for 3 yrs. I opened the box an was shocked at how beefy the device was compared to my deck. Don't see what all the negativity is about. I put Steam OS on this the moment i was reminded why windows currently blows for handhelds period. An yeah having it in beta has pretty much turned the Legion Go S z2go into my main handheld haven't even picked up my Deck in over a month the deck wasn't perfect on release but over time it became my go to device now the go is pretty much my main handheld. Yes if you are coming from the deck the controller layout is kinda a low but honestly with prices increasing on these handhelds. Im just glad i got this thing for $543 definitely at $700 or more or now $900 for the Z1 its like okay need to watch my wallet. But i spent $700 on the 512gb deck just because at the time i wasn't comfortable swapping out the SSD. On the Legion Go S its definitely a pian to conquer down the road but ive been using it to use Geforce now and Alan wake 2 was such a great game to play on it for the first time. Something i learned after buying games and handhelds in the recent years. Just wait for a sale and lower your expectations lol

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi DrewL,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that the Legion Go S ended up working out great for you.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Worth it when it’s on a discount.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this when it was $599 and it’s lots better than I thought. With all the pc handhelds i’ve tried and owned it’s the most comfortable to hold, great 8 inch screen, and for the same price as the steam os version at the time with better specs and duel booted bazzite it’s perfect. The weaker cpu can have some performance issues but with some tweaks, uninstalling/disabling softwares and duel booting Bazzite it was definitely a smoother experience with tripple A games. Battery could be better, but for the price we got it for it’s durable. Removed one star for the buggy mess with lenovo space (Rog ally’s AC runs smoother than lenovos program). I believe if they were to knock down the price of this particular model it would sell very well. For $720 bucks when you can get something better for less is a very dumb move for lenovo. If you see this device on sale between $500-600 bucks then I would say it’s worth it. For $720 you can get the normal Rog ally, the OG legion go, the og steam deck, or the legion steam OS version and duel boot windows for the anti cheat games. Otherwise this handheld was way better than I expected.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey there,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that the Legion Go S has exceeded your expectations. We appreciate your comments regarding Legion Space. We will continue to improve our products and software to better the user experience.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Actually great if you manage your expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! To all haters: You need to adjust your expectations... I got this fat boy for $499... and for that price... it's excellent value and the performance is decent if you scepter the comromises... and battery life is acceptable. I tried the Steam OS version but I didn't like it...too resteictive...too many work-arounds. Instead...I got this one with more RAM and memory for $50 less...cleaned up windows...and turned it into a Steam machine that also runs Epic games and Xbox Game Pass natively. Very ergonomic...The screen is great...fans are silent on quiet mode...can get loud but not as annoying as ROG Ally...charges quickly. Legion Space is trash...but the shortcut menu is really good. I like that it has 2 USB-C ports. Amazing for playing indie and older games on low TDP...I'll take this over Switch 2 or ROG Ally any day

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Judd,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you love this Legion Go S. We appreciate your comment regarding Legion Space, as we are dedicated to consistently upgrading the user experience.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Loving it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First for clarity, I installed SteamOS on this opposed to Windows and saw a dramatic increase in performance and battery life. Somewhere in the neighborhood of 15-20% more fps on games I tested. I bought it to be a slightly stronger steamdeck with a bigger display and it's exactly what its been for me. Emulation does everything up to PS2/Gamecube almost flawlessly and plays most modern games at 30fps with some tweaks. I picked it up at $500 and don't regret it at all. The cons are performance compared to the Z1E and the battery life does leave something to be desired.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Josh,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that you are loving your Legion Go S.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Amazing PC Gaming handheld. Z2 Go is impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC handheld!! I had the rog ally but the 7” screen on that thing was too small for a lot of games. 8” is definitely the sweet spot. I am really not noticing a huge difference in performance compared to the Z1 Extreme. Runs everything very very well out of the pox with no tweaks. It feels really good in the hands but wish it was a little more ergonomic as it ca get uncomfortable after a long gaming session. I would highly recommend this if it goes on sale under $600. Totally worth it

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Rob325,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that the Legion Go S has impressed and tackles whatever you throw at it.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

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